I've copied a few of your responses (without including any names) and sent them to support at lunarpages. And maybe it's due to that that after six+ months of battling with them, I now get this from their support.
The user_prefs file exists under your account, in /home/-----/.spamassassin; you can download (via FTP) the file, edit it via your favorite text editor then upload it back without needing SSH access and yes, the file is under your control and can be used to tweak the general SpamAssassin configuration on a 'per account basis'. .... Whatever their reason, now I guess they've thrown the problem back to me. As I've mentioned before I really dont have the time or desire to learn what it takes to tweak Spam Assassin. Is there any sort of file online that I can download and use, one that might be more up to date to deal with current spam tricks? Andy
