Alex wrote: > Bowie Bailey wrote: >> But you still have to consider point 1. If a user starts complaining >> that he's getting spam from Amazon, I'm not going to mess with SA, I'm >> going to tell him to click the unsubscribe link at the bottom of the >> email. (Assuming that it actually is from Amazon, of course) > > I don't really like the per-user control. The challenge is to build a > system that requires as little maintenance as possible - that's what > we're supposed to be doing, IMHO.
So... What do you do, when user A gets extremely mad to see $legitimatenewsletter in their Inbox, and user B gets extremely mad to see $legitimatenewsletter in their Spam folder? If you only have a global policy with no way to adjust on a per-user basis, you're going to have someone mad at you either way. Sooner or later, once you scale beyond a very small number of users, you *will* have a conflict between where any give pair of users expects to see a particular message. At that point you have to decide: Is this something most people want in their Inbox? And then make exceptions on a per-user basis for those who don't. -kgd
