A couple of other points just to swing the balance back the other way ...

a) with Windows, downloading and installing new software is likely going
to be easier [unless apt-get has some GUI program I'm unaware
of--actually, I think I did hear of one before].
   Of course, how often is our "clueless user" going to be installing new
software? If he is, he's probably going to have a bigger problem
downloading Windows EXEs and wondering why they're not working, than any
real problem trying to figure out how to install things.

b) typically, a "clueless user" can't run a computer on his own anyway. He
usually has a "support base" of other more knowledgeable people who can
help configure things, fix the computer when Bad Things Happen, etc. My
guess is this is the reason why all the pre-installed Linux computers were
returned (whoever it was that posted that thought-provoking
anecdote)--these people probably had a support group of people they could
run to when their computer broke, and when something happened and they
didn't know how to fix it, they ran to these people who then said, "What,
Linux?! Ooh, I have no idea about that one ... why don't you just try
installing Windows? I'm used to that."

  ~ Ross

On Tue, 4 Nov 2003, Nathan R. Garza wrote:

> You know, Ross has a good point.  Until I read his post I was almost
> agreeing with the redhat guys.  But really, if linux was preinstalled
> and configured, all the "hard stuff" would be out of the way.  It
> shouldn't really be that much more difficult than moving to OS X from
> Windows, and that's not really that bad.  It might actually be easier,
> all things considered.

-- 

This sentence would be seven words long if it were six words shorter.


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