That and I would venture to guess that their English is better than anyone's Tagalog or Spanish or Hindi who may be calling in. I work in the interpreting field and can attest as to how being able to dominate a second language to the point where you can find and hold down gainful employment and even more so in such a specialized field to be no small achievement.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sieghard Weitzel Sent: Sunday, September 17, 2017 1:48 PM To: [email protected] Subject: RE: Confused about ordering the watch from Apple versus from my carrier Hi Mary, Have you tried ordering from Apple to see if at some point during the process it will ask you to pick a carrier? No harm in giving it a try, you can always stop before finalizing the order. As for overseas support, no company will get rid of it because here in North America they have to pay their support agents 10 times as much. Having said this I would like to defend the overseas support agents, first of all, they can only be as good as the training they get and secondly I have had some of them who were awesome and I have dealt with north american based support where they had no clue, either. Apple is one such example, the few times I called Apple Accessible it was pretty good, but I have called the general sales line and dealt with people who were in the US who had absolutely no clue whatsoever what I or they for that matter were talking about. My wife is from the Philippines and her sister works for a call centre now and over there that is almost akin to being a lawyer or doctor here, if you end up working at a factory 6 days a week for $8 a day assemblind the items we all want cheap it's a lot worse, my wife has done it when she was younger so I do know a bit what I am talking about and hopefully you all keep this in mind the next time before you feel like giving one of these people a hard time; it's not their fault they were born there or that our wealthy corporations go there for cheap labour so our welathy society can buy a $20 bluetooth headset on Amazon. Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mary Otten Sent: Sunday, September 17, 2017 1:38 PM To: [email protected]; [email protected] Subject: Confused about ordering the watch from Apple versus from my carrier I suppose this might not be on topic, but it is about the new watch, so maybe. I'm trying to figure out if I'm going to have to go through T-Mobile, or if there is any advantage in so doing, versus ordering straight from Apple. Ordering from Apple looks easy right from my phone. I called T-Mobile today, which was stupid I suppose, because I got one of those folks overseas, and we clearly were not communicating well. She told me one thing and then seem to contradict herself twice, so I hung up and I guess I will call them again tomorrow. I would just assume do it through Apple and get AppleCare, but I want to make sure I would get the three month free trial at Cetera. And there might be other advantages. Has anyone ordered the watch straight from Apple? And do you understand any differences between going that way or going through your carrier? I hope when I call T-Mobile tomorrow I get somebody in the US. I had pretty good luck with that before, but last week, I got another one of those overseas people who was clueless, screwed up an order changing my data plan, and I had to call back and get tech-support from the United States, thank God. I thought T-Mobile was getting rid of their overseas support folks. Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
