I called a couple times just to check my order was right even though on the T-mobile page it was. I am not buying my device out right though. Going to pay the 45 down plus the sales tax. Then pay the watch off in 3 or so months. Maybe get apple on the phone if you can't get threw to T-Mobile.
On 9/17/17, Mary Otten <motte...@gmail.com> wrote: > My problem isn't with where you live, it's when you can't communicate well > enough with someone who doesn't speak your language, which I don't, so that > the communications just don't get where they need to be. And no, you don't > pick a carrier when you do the ordering process with Apple. I got all the > way to having the stuff in my shopping bag, so that the next step would've > been to pay. So no carrier selection. I should add that I was not rude or > nasty to the representative. We just were not communicating. She seemed to > say one thing, and then when I would repeat back what I understood her 12 > said, the story changed and changed back. So, I think we have a language > issue, something that I have not experienced with US based representatives. > That isn't to say that they're all geniuses. I'm not a genius. But I do like > to be able to have a good feeling that the communications between me and the > representative have been 100% clear. That doesn't mean you can't get wrong > info, it just takes the language issue out of the equation. > Mary > > > Sent from my iPhone > >> On Sep 17, 2017, at 1:48 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >> >> Hi Mary, >> >> Have you tried ordering from Apple to see if at some point during the >> process it will ask you to pick a carrier? No harm in giving it a try, you >> can always stop before finalizing the order. >> As for overseas support, no company will get rid of it because here in >> North America they have to pay their support agents 10 times as much. >> Having said this I would like to defend the overseas support agents, first >> of all, they can only be as good as the training they get and secondly I >> have had some of them who were awesome and I have dealt with north >> american based support where they had no clue, either. Apple is one such >> example, the few times I called Apple Accessible it was pretty good, but I >> have called the general sales line and dealt with people who were in the >> US who had absolutely no clue whatsoever what I or they for that matter >> were talking about. >> My wife is from the Philippines and her sister works for a call centre now >> and over there that is almost akin to being a lawyer or doctor here, if >> you end up working at a factory 6 days a week for $8 a day assemblind the >> items we all want cheap it's a lot worse, my wife has done it when she was >> younger so I do know a bit what I am talking about and hopefully you all >> keep this in mind the next time before you feel like giving one of these >> people a hard time; it's not their fault they were born there or that our >> wealthy corporations go there for cheap labour so our welathy society can >> buy a $20 bluetooth headset on Amazon. >> >> Regards, >> Sieghard >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Mary Otten >> Sent: Sunday, September 17, 2017 1:38 PM >> To: macvisionar...@googlegroups.com; viphone@googlegroups.com >> Subject: Confused about ordering the watch from Apple versus from my >> carrier >> >> I suppose this might not be on topic, but it is about the new watch, so >> maybe. I'm trying to figure out if I'm going to have to go through >> T-Mobile, or if there is any advantage in so doing, versus ordering >> straight from Apple. Ordering from Apple looks easy right from my phone. I >> called T-Mobile today, which was stupid I suppose, because I got one of >> those folks overseas, and we clearly were not communicating well. She told >> me one thing and then seem to contradict herself twice, so I hung up and I >> guess I will call them again tomorrow. I would just assume do it through >> Apple and get AppleCare, but I want to make sure I would get the three >> month free trial at Cetera. And there might be other advantages. Has >> anyone ordered the watch straight from Apple? And do you understand any >> differences between going that way or going through your carrier? I hope >> when I call T-Mobile tomorrow I get somebody in the US. I had pretty good >> luck with that before, but last week, I got another one of those overseas >> people who was clueless, screwed up an order changing my data plan, and I >> had to call back and get tech-support from the United States, thank God. I >> thought T-Mobile was getting rid of their overseas support folks. >> >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. 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Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- Lenron Brown Cell: 985-271-2832 Skype: ron.brown762 -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
