Hello, Right now the service is undergoing a major change as it has just been expanded in a pilot to Australia New Zealand and the UK. I called just this morning and had no difficulty getting through. Also, please remember that there are new glasses that will be coming on the market in a couple of months, which has sparked a marked increase in traffic to the service. Normally, I had no difficulty connecting to an agent. Amy Ruell
Sent from my iPhone > On May 3, 2018, at 12:24 PM, Shermeen Khan <shermee...@gmail.com> wrote: > > I just want to add that Aira is being used by people who handle > sensitive and confidential information all the time, as this was a > concern for me when trying to have my employer cost-share Aira with > me. > > Also, does anyone else have extreme difficulty connecting with a live > person at aira? My phone calls and e-mails are often not answered, and > when I do get an e-mail, it's after several days of waiting. This > makes me a bit nervous, honestly, as I've not yet signed up. > > Shermeen > > >> On 5/3/18, Sieghard Weitzel <siegh...@live.ca> wrote: >> And would those 100 minutes for $50 get banked, i.e. will they be there >> until you use them up or would they go away at the end of the month if you >> haven't used them? >> >> -----Original Message----- >> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Scott >> Rumery >> Sent: Thursday, May 3, 2018 6:50 AM >> To: viphone@googlegroups.com >> Subject: Re: Glasses >> >> Yes I just spoke with Marty from Aira and he informed me that you can add >> 100 minutes for $50 whenever you needed to. Right now I am waiting for their >> customer care department to call me back so that I can sign up for the >> service. >> >> Scott >> >>> On 5/3/18, Stacy Fuehrer <precious0...@gmail.com> wrote: >>> It costs $50 to add an additional 100 minutes to your plan. >>> Stacy r >>> >>> Sent from my iPhone >>> >>>> On May 3, 2018, at 8:28 AM, Scott Rumery <blindfait...@gmail.com> wrote: >>>> >>>> Hi Linda, >>>> >>>> The name of the company is Aira pronounced "Eye Ra". >>>> >>>> I am actually going to be signing up for the service today and if you >>>> or anyone else on the list are interested I can share a referral link >>>> that if you use it when you sign up for the service will get us both >>>> a free month of the service. >>>> >>>> The pricing for Aira is as follows: >>>> >>>> 100 minutes per month for $89 >>>> >>>> 200 minutes per month for $129 >>>> >>>> 400 minutes per month for $199 >>>> >>>> Unlimited minutes per month for $329 >>>> >>>> I know that it sounds like a lot of money to pay but if you really >>>> think about the service that they are providing it really doesn't >>>> seem that high to me. I know that for my wife and me we will get a >>>> lot of use out of this service as there are a lot of times during the >>>> month that we have to ask one of our sighted friends or family >>>> members to either come over to our house to help us or to use Face >>>> Time on the iPhone to help us. >>>> >>>> I am going to be signing up with the 200 minute plan to start, but if >>>> we need more time (which seems unlikely) I can change it later. Also, >>>> keep in mind that if you find that you are not using all of your >>>> minutes in the month you can then downgrade your service unless you >>>> are already on the lowest tier plan. I believe that if you use all of >>>> your minutes in a given month that you can then purchase more time >>>> but as of right now I do not know how much it cost to add time to the >>>> current month. >>>> >>>> I hope that this information is helpful, and please let me know if >>>> you are interested in getting a referral link as I will then share it >>>> with you. >>>> >>>> I hope that everyone has a great day! >>>> >>>> >>>> Scott Rumery >>>> >>>>> On 5/3/18, Lynda Ingraham <lynda.ingra...@gmail.com> wrote: >>>>> Hi Everyone, >>>>> >>>>> >>>>> >>>>> Could someone please post or repost the contact for the information >>>>> for the company that has developed the glasses that allow you to >>>>> receive live assistance from a person? If you happen to know the >>>>> pricing plans, great. >>>>> If >>>>> not, the contact info would be great. >>>>> >>>>> >>>>> >>>>> Thank you, >>>>> >>>>> >>>>> >>>>> Lynda >>>>> >>>>> -- >>>>> The following information is important for all members of the V >>>>> iPhone list. >>>>> >>>>> If you have any questions or concerns about the running of this >>>>> list, or if you feel that a member's post is inappropriate, please >>>>> contact the owners or moderators directly rather than posting on the >>>>> list itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>>> at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, >>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> Visit this group at https://groups.google.com/group/viphone. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> The following information is important for all members of the V >>>> iPhone list. >>>> >>>> If you have any questions or concerns about the running of this list, >>>> or if you feel that a member's post is inappropriate, please contact >>>> the owners or moderators directly rather than posting on the list >>>> itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>> at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, >>>> send an email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, >>> or if you feel that a member's post is inappropriate, please contact >>> the owners or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
