Yeah, it's becoming kind of frustrating, actually.

Sieghard, it is available in Canada, yes. I think they're using the
rogers network for the mi-fi device. I'm so so close to getting it,
but again...having a hard time actually speaking to anyone there in a
reasonable time-frame.

Shermeen


On 5/3/18, Sieghard Weitzel <siegh...@live.ca> wrote:
> Hi,
>
> Does anybody have any information about Aira in Canada, do they have plans
> in canadian dollars? Do they use Bell, Telus or Rogers for the service for
> their myFi device?
>
> Regards,
> Sieghard
>
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Amy
> Ruell
> Sent: Thursday, May 3, 2018 9:33 AM
> To: viphone@googlegroups.com
> Subject: Re: Glasses
>
> Hello,
> Right now the service is undergoing a major change as it has just been
> expanded in a pilot to Australia New Zealand and the UK. I called just this
> morning and had no difficulty getting through. Also, please remember that
> there are new glasses that will be coming on the market in a couple of
> months, which has sparked a marked increase in traffic to the service.
> Normally, I had no difficulty connecting to an agent.
> Amy Ruell
>
>
> Sent from my iPhone
>
>> On May 3, 2018, at 12:24 PM, Shermeen Khan <shermee...@gmail.com> wrote:
>>
>> I just want to add that Aira is being used by people who handle
>> sensitive and confidential information all the time, as this was a
>> concern for me when trying to have my employer cost-share Aira with
>> me.
>>
>> Also, does anyone else have extreme difficulty connecting with a live
>> person at aira? My phone calls and e-mails are often not answered, and
>> when I do get an e-mail, it's after several days of waiting. This
>> makes me a bit nervous, honestly, as I've not yet signed up.
>>
>> Shermeen
>>
>>
>>> On 5/3/18, Sieghard Weitzel <siegh...@live.ca> wrote:
>>> And would those 100 minutes for $50 get banked, i.e. will they be
>>> there until you use them up or would they go away at the end of the
>>> month if you haven't used them?
>>>
>>> -----Original Message-----
>>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf
>>> Of Scott Rumery
>>> Sent: Thursday, May 3, 2018 6:50 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Glasses
>>>
>>> Yes I just spoke with Marty from Aira and he informed me that you can
>>> add
>>> 100 minutes for $50 whenever you needed to. Right now I am waiting
>>> for their customer care department to call me back so that I can sign
>>> up for the service.
>>>
>>> Scott
>>>
>>>> On 5/3/18, Stacy Fuehrer <precious0...@gmail.com> wrote:
>>>> It costs $50 to add an additional 100 minutes to your plan.
>>>> Stacy r
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On May 3, 2018, at 8:28 AM, Scott Rumery <blindfait...@gmail.com>
>>>>> wrote:
>>>>>
>>>>> Hi Linda,
>>>>>
>>>>> The name of the company is Aira pronounced "Eye Ra".
>>>>>
>>>>> I am actually going to be signing up for the service today and if
>>>>> you or anyone else on the list are interested I can share a
>>>>> referral link that if you use it when you sign up for the service
>>>>> will get us both a free month of the service.
>>>>>
>>>>> The pricing for Aira is as follows:
>>>>>
>>>>> 100 minutes per month for $89
>>>>>
>>>>> 200 minutes per month for $129
>>>>>
>>>>> 400 minutes per month for $199
>>>>>
>>>>> Unlimited minutes per month for $329
>>>>>
>>>>> I know that it sounds like a lot of money to pay but if you really
>>>>> think about the service that they are providing it really doesn't
>>>>> seem that high to me. I know that for my wife and me we will get a
>>>>> lot of use out of this service as there are a lot of times during
>>>>> the month that we have to ask one of our sighted friends or family
>>>>> members to either come over to our house to help us or to use Face
>>>>> Time on the iPhone to help us.
>>>>>
>>>>> I am going to be signing up with the 200 minute plan to start, but
>>>>> if we need more time (which seems unlikely) I can change it later.
>>>>> Also, keep in mind that if you find that you are not using all of
>>>>> your minutes in the month you can then downgrade your service
>>>>> unless you are already on the lowest tier plan. I believe that if
>>>>> you use all of your minutes in a given month that you can then
>>>>> purchase more time but as of right now I do not know how much it
>>>>> cost to add time to the current month.
>>>>>
>>>>> I hope that this information is helpful, and please let me know if
>>>>> you are interested in getting a referral link as I will then share
>>>>> it with you.
>>>>>
>>>>> I hope that everyone has a great day!
>>>>>
>>>>>
>>>>> Scott Rumery
>>>>>
>>>>>> On 5/3/18, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:
>>>>>> Hi Everyone,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Could someone please post or repost the contact for the
>>>>>> information for the company that has developed the glasses that
>>>>>> allow you to receive live assistance from a person? If you happen
>>>>>> to know the pricing plans, great.
>>>>>> If
>>>>>> not, the contact info would be great.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thank you,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Lynda
>>>>>>
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