Oh sorry, to be clear, I'm not trying to connect to an agent--just to someone who works at aira and who can chat to me and or my employer about the service.
Shermeen On 5/3/18, Amy Ruell <aru...@comcast.net> wrote: > Hello, > Right now the service is undergoing a major change as it has just been > expanded in a pilot to Australia New Zealand and the UK. I called just this > morning and had no difficulty getting through. Also, please remember that > there are new glasses that will be coming on the market in a couple of > months, which has sparked a marked increase in traffic to the service. > Normally, I had no difficulty connecting to an agent. > Amy Ruell > > > Sent from my iPhone > >> On May 3, 2018, at 12:24 PM, Shermeen Khan <shermee...@gmail.com> wrote: >> >> I just want to add that Aira is being used by people who handle >> sensitive and confidential information all the time, as this was a >> concern for me when trying to have my employer cost-share Aira with >> me. >> >> Also, does anyone else have extreme difficulty connecting with a live >> person at aira? My phone calls and e-mails are often not answered, and >> when I do get an e-mail, it's after several days of waiting. This >> makes me a bit nervous, honestly, as I've not yet signed up. >> >> Shermeen >> >> >>> On 5/3/18, Sieghard Weitzel <siegh...@live.ca> wrote: >>> And would those 100 minutes for $50 get banked, i.e. will they be there >>> until you use them up or would they go away at the end of the month if >>> you >>> haven't used them? >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of >>> Scott >>> Rumery >>> Sent: Thursday, May 3, 2018 6:50 AM >>> To: viphone@googlegroups.com >>> Subject: Re: Glasses >>> >>> Yes I just spoke with Marty from Aira and he informed me that you can >>> add >>> 100 minutes for $50 whenever you needed to. Right now I am waiting for >>> their >>> customer care department to call me back so that I can sign up for the >>> service. >>> >>> Scott >>> >>>> On 5/3/18, Stacy Fuehrer <precious0...@gmail.com> wrote: >>>> It costs $50 to add an additional 100 minutes to your plan. >>>> Stacy r >>>> >>>> Sent from my iPhone >>>> >>>>> On May 3, 2018, at 8:28 AM, Scott Rumery <blindfait...@gmail.com> >>>>> wrote: >>>>> >>>>> Hi Linda, >>>>> >>>>> The name of the company is Aira pronounced "Eye Ra". >>>>> >>>>> I am actually going to be signing up for the service today and if you >>>>> or anyone else on the list are interested I can share a referral link >>>>> that if you use it when you sign up for the service will get us both >>>>> a free month of the service. >>>>> >>>>> The pricing for Aira is as follows: >>>>> >>>>> 100 minutes per month for $89 >>>>> >>>>> 200 minutes per month for $129 >>>>> >>>>> 400 minutes per month for $199 >>>>> >>>>> Unlimited minutes per month for $329 >>>>> >>>>> I know that it sounds like a lot of money to pay but if you really >>>>> think about the service that they are providing it really doesn't >>>>> seem that high to me. I know that for my wife and me we will get a >>>>> lot of use out of this service as there are a lot of times during the >>>>> month that we have to ask one of our sighted friends or family >>>>> members to either come over to our house to help us or to use Face >>>>> Time on the iPhone to help us. >>>>> >>>>> I am going to be signing up with the 200 minute plan to start, but if >>>>> we need more time (which seems unlikely) I can change it later. Also, >>>>> keep in mind that if you find that you are not using all of your >>>>> minutes in the month you can then downgrade your service unless you >>>>> are already on the lowest tier plan. I believe that if you use all of >>>>> your minutes in a given month that you can then purchase more time >>>>> but as of right now I do not know how much it cost to add time to the >>>>> current month. >>>>> >>>>> I hope that this information is helpful, and please let me know if >>>>> you are interested in getting a referral link as I will then share it >>>>> with you. >>>>> >>>>> I hope that everyone has a great day! >>>>> >>>>> >>>>> Scott Rumery >>>>> >>>>>> On 5/3/18, Lynda Ingraham <lynda.ingra...@gmail.com> wrote: >>>>>> Hi Everyone, >>>>>> >>>>>> >>>>>> >>>>>> Could someone please post or repost the contact for the information >>>>>> for the company that has developed the glasses that allow you to >>>>>> receive live assistance from a person? If you happen to know the >>>>>> pricing plans, great. >>>>>> If >>>>>> not, the contact info would be great. >>>>>> >>>>>> >>>>>> >>>>>> Thank you, >>>>>> >>>>>> >>>>>> >>>>>> Lynda >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the V >>>>>> iPhone list. >>>>>> >>>>>> If you have any questions or concerns about the running of this >>>>>> list, or if you feel that a member's post is inappropriate, please >>>>>> contact the owners or moderators directly rather than posting on the >>>>>> list itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>>>> at caraqu...@caraquinn.com >>>>>> >>>>>> The archives for this list can be searched at: >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>>>> The following information is important for all members of the V >>>>> iPhone list. >>>>> >>>>> If you have any questions or concerns about the running of this list, >>>>> or if you feel that a member's post is inappropriate, please contact >>>>> the owners or moderators directly rather than posting on the list >>>>> itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>>> at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, >>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> Visit this group at https://groups.google.com/group/viphone. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, >>>> or if you feel that a member's post is inappropriate, please contact >>>> the owners or moderators directly rather than posting on the list >>>> itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>>> caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if >>> you feel that a member's post is inappropriate, please contact the owners >>> or >>> moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if >>> you feel that a member's post is inappropriate, please contact the owners >>> or >>> moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
