Looks like I spoke too soon. I can send emails from one computer in
the house to the other but they do not work from external senders!
So any WAMUG folks with Thunderbird expertise? Please let me know.
Thanks again Ronni, but it seems that deleting the .msf files does
not work. So it maybe isn't a corruption event.
Bill
On 08/07/2011, at 5:38 PM, Ronda Brown wrote:
That’s good Bill,
As long as we get the result you wanted, I guess it doesn’t matter
if we don’t find the reason “How” the problem happened ;-)
I’m pleased I was able to help.
Cheers,
Ronni
On 08/07/2011, at 5:09 PM, Bill Parker wrote:
Ronni,
Can now report success by deleting the relevant .msf files and re-
starting. Both accounts now work again. I don't think it matters
much what the files are called and that in-silico are not
experiencing any issues.
Thank you so much for your help.
Bill
On 08/07/2011, at 4:34 PM, Bill Parker wrote:
Its the mid May thing that has me bothered. I do not use
Thunderbird either, but I will try further after backing up all
emails in both accounts and try deleting the .msf files as per
protocol earlier.
Bill
On 08/07/2011, at 4:28 PM, Ronda Brown wrote:
Hi Bill,
I wonder what changed in “Mid May” ???
On 08/07/2011, at 3:21 PM, Bill Parker wrote:
Ronni,
See my comments below, however, the thing to note is that we
transferred from in-silico to get-on-line quite smoothly (6
months ago) and all email accounts were operating normally, new
account data all correct. ( until Mid May) I rang in-silico
just now and they have no trace of any activity for any of the
old accounts....
Notes follow
On 08/07/2011, at 2:36 PM, Ronda Brown wrote:
Hi Bill,
Is the ‘corrupted mailbox’ problem corrected after following
the previous instructions?
I don’t know if these mail.insilico folders are still required
as I don’t know your setup or how you did the transition.
I would suggest you Quit Thunderbird first, before you move or
delete the mail.insilico folders.
1. Quit Thunderbird
2. Backup / Copy the three separate mail.insilico folders to
some place safe (perhaps a thumb drive), in case you need to
place them back in the original position.
3. Delete the mail.insilico folders
4. Open Thunderbird
All done.
Re-open: all mail gone for both email accounts.
Did you “restore corrupted mailboxes” again?
Re-install the saved in-silico mail folders one by one and find
No 1 and No3 were required, No2 wasn’t.
A. Quit Thunderbird and backup/ copy the No2 Mail folder (which
you have said is not required).
B. Then delete the No.2 folder
Then follow the instruction to “To restore corrupted mailboxes:”
As in my first reply to you, making sure you Do NOT delete the
file with no filename extension, as it contains your messages.
2. In your profile folder, open the Mail subfolder, and then the
subfolder for that mail account.
Delete the *.msf file for the folder (mailbox) that is giving you
problems.
3. Restart Thunderbird. It will analyse your message file and
rebuild the index file (table of contents) from your existing
messages.
Tried sending emails from the other computer - none getting
throughto the two accounts.
Thinking..... do I delete the .msf files as per your standard
protocol?
I am still perplexed about the use of a defunct name!
I’m confused as to why, perhaps you never changed the profile
when you switched over?
Or didn’t import the mail messages into your new profile?
I don’t use Thunderbird, I use Apple Mail, so I am unsure of the
process. Perhaps someone who uses Thunderbird can help more.
<http://support.mozillamessaging.com/en-US/search?q=Thunderbird+for+Mac
>
<http://support.mozillamessaging.com/en-US/home>
Cheers,
Ronni
Bill
If you find all your messages are there and everything is
working correctly, you can delete the folders you copied
previously.
If not, place them back where they originally were.
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.6.8 Snow Leopard
Windows 7 Ultimate (under sufferance)
On 08/07/2011, at 12:01 PM, Bill Parker wrote:
Hi Ronni,
This turns out to be more complicated. About six months ago,
we switched from hosting at in-silico to get-on-line now.
Everything OK. All emails functional on two computers in the
same house (bigpond ADSL) everything comes to 1. an iMac and
2. My laptop.
About May 12th. all emails to two email accounts on the iMac
ceased, emails to laptop continued.
Upon following the protocol below I found three separate
mail.insilico folders.
Do I delete them?
Bill
On 07/07/2011, at 12:38 PM, Bill Parker wrote:
Thanks very much I'll have a crack at that later.
Bill
On 07/07/2011, at 12:30 PM, Ronda Brown wrote:
Hi Bill,
To restore corrupted mailboxes:
1. Quit Thunderbird.
2. In your profile folder, open the Mail subfolder, and then
the subfolder for that mail account.
Delete the *.msf file for the folder (mailbox) that is
giving you problems-- e.g., if your inbox is the one with
problems, delete inbox.msf.
Do NOT delete the file named Inbox (with no filename
extension), as it contains your messages.
3. Restart Thunderbird. It will analyse your message file
and rebuild the index file (table of contents) from your
existing messages.
To help keep your system healthy after you get it working
again, compact your mail folders regularly, and move
messages you want to keep out of your inbox into their own
mail folder.
Where is my Profile Folder?
On Mac OS X, the path is usually ~/Library/Thunderbird/
Profiles/xxxxxxxx.default/
(~ represents your Home Directory)
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.6.8 Snow Leopard
Windows 7 Ultimate (under sufferance)
On 07/07/2011, at 10:24 AM, Bill Parker wrote:
Hi Folk,
I have a a an issue with a corrupted maibox on
Thunderbird. There are three email addresses in and it
does NOt appear to affect the INbox but only two others.
is there a website I can go to to get a solution? Most
of it is, as usual, Windows.
Bill
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