Bill
Have you upgraded to Version 5?
If not, do all the usual prep: backup, run disk utility etc and then
download Version 5 and see whether that has any effect.
Merv
On Fri8Jul2011 Fri8Jul7:24 PM, Bill Parker wrote:
Looks like I spoke too soon. I can send emails from one computer in the
house to the other but they do not work from external senders!
So any WAMUG folks with Thunderbird expertise? Please let me know.
Thanks again Ronni, but it seems that deleting the .msf files does not
work. So it maybe isn't a corruption event.
Bill
On 08/07/2011, at 5:38 PM, Ronda Brown wrote:
That’s good Bill,
As long as we get the result you wanted, I guess it doesn’t matter if
we don’t find the reason “How” the problem happened ;-)
I’m pleased I was able to help.
Cheers,
Ronni
On 08/07/2011, at 5:09 PM, Bill Parker wrote:
Ronni,
Can now report success by deleting the relevant .msf files and
re-starting. Both accounts now work again. I don't think it matters
much what the files are called and that in-silico are not
experiencing any issues.
Thank you so much for your help.
Bill
On 08/07/2011, at 4:34 PM, Bill Parker wrote:
Its the mid May thing that has me bothered. I do not use Thunderbird
either, but I will try further after backing up all emails in both
accounts and try deleting the .msf files as per protocol earlier.
Bill
On 08/07/2011, at 4:28 PM, Ronda Brown wrote:
Hi Bill,
I wonder what changed in “Mid May” ???
On 08/07/2011, at 3:21 PM, Bill Parker wrote:
Ronni,
See my comments below, however, the thing to note is that we
transferred from in-silico to get-on-line quite smoothly (6 months
ago) and all email accounts were operating normally, new account
data all correct. ( until Mid May) I rang in-silico just now and
they have no trace of any activity for any of the old accounts....
Notes follow
On 08/07/2011, at 2:36 PM, Ronda Brown wrote:
Hi Bill,
Is the ‘corrupted mailbox’ problem corrected after following the
previous instructions?
I don’t know if these mail.insilico folders are still required as
I don’t know your setup or how you did the transition.
I would suggest you Quit Thunderbird first, before you move or
delete the mail.insilico folders.
1. Quit Thunderbird
2. Backup / Copy the three separate mail.insilico folders to some
place safe (perhaps a thumb drive), in case you need to place
them back in the original position.
3. Delete the mail.insilico folders
4. Open Thunderbird
All done.
Re-open: all mail gone for both email accounts.
Did you “restore corrupted mailboxes” again?
Re-install the saved in-silico mail folders one by one and find No
1 and No3 were required, No2 wasn’t.
A. Quit Thunderbird and backup/ copy the No2 Mail folder (which you
have said is not required).
B. Then delete the No.2 folder
Then follow the instruction to “*To restore corrupted mailboxes:”*
*As in my first reply to you, making sure you*Do NOT delete* the
file with no filename extension, as it contains your messages.*
*
*
*2. In your profile folder, open the Mail subfolder, and then the
subfolder for that mail account.
Delete the *.msf file for the folder (mailbox) that is giving you
problems.*
*
*
*3. Restart Thunderbird. It will analyse your message file and
rebuild the index file (table of contents) from your existing
messages.*
*
*
Tried sending emails from the other computer - none getting
throughto the two accounts.
Thinking..... do I delete the .msf files as per your standard
protocol?
I am still perplexed about the use of a defunct name!
I’m confused as to why, perhaps you never changed the profile when
you switched over?
Or didn’t import the mail messages into your new profile?
I don’t use Thunderbird, I use Apple Mail, so I am unsure of the
process. Perhaps someone who uses Thunderbird can help more.
<http://support.mozillamessaging.com/en-US/search?q=Thunderbird+for+Mac>
<http://support.mozillamessaging.com/en-US/home>
Cheers,
Ronni
Bill
If you find all your messages are there and everything is working
correctly, you can delete the folders you copied previously.
If not, place them back where they originally were.
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.6.8 Snow Leopard
Windows 7 Ultimate (under sufferance)
On 08/07/2011, at 12:01 PM, Bill Parker wrote:
Hi Ronni,
This turns out to be more complicated. About six months ago, we
switched from hosting at in-silico to get-on-line now.
Everything OK. All emails functional on two computers in the
same house (bigpond ADSL) everything comes to 1. an iMac and 2.
My laptop.
About May 12th. all emails to two email accounts on the iMac
ceased, emails to laptop continued.
Upon following the protocol below I found three separate
mail.insilico folders.
Do I delete them?
Bill
On 07/07/2011, at 12:38 PM, Bill Parker wrote:
Thanks very much I'll have a crack at that later.
Bill
On 07/07/2011, at 12:30 PM, Ronda Brown wrote:
Hi Bill,
*To restore corrupted mailboxes:*
1. Quit Thunderbird.
2. In your profile folder, open the Mail subfolder, and then
the subfolder for that mail account.
Delete the *.msf file for the folder (mailbox) that is giving
you problems-- e.g., if your inbox is the one with problems,
delete inbox.msf.
*Do NOT delete* the file named Inbox (with no filename
extension), as it contains your messages.
3. Restart Thunderbird. It will analyse your message file and
rebuild the index file (table of contents) from your existing
messages.
To help keep your system healthy after you get it working
again, compact your mail folders regularly, and move messages
you want to keep out of your inbox into their own mail folder.
*Where is my Profile Folder?*
On Mac OS X, the path is usually
~/Library/Thunderbird/Profiles/xxxxxxxx.default/
(~ represents your Home Directory)
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.6.8 Snow Leopard
Windows 7 Ultimate (under sufferance)
On 07/07/2011, at 10:24 AM, Bill Parker wrote:
Hi Folk,
I have a a an issue with a corrupted maibox on Thunderbird.
There are three email addresses in and it does NOt appear to
affect the INbox but only two others.
is there a website I can go to to get a solution? Most of it
is, as usual, Windows.
Bill
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