Hi Ian I haven't been an ANZ customer for long, having previously used another bank, so my knowledge of past practices with ANZ internet banking is not great. However I've just had a look through my different ANZ accounts online and agree with you that there is no obvious way of downloading a copy of the monthly/half-yearly statements. Apparently this can only be achieved if you have registered for online statements. Once registered the statements are available for download in PDF format for 7 years.
I've just registered for online statements for 1 of my accounts to try out the system. It now takes me to the Online Statement page, but the list is blank as it says I have no available statements, apparently my next statement is due in September, so that's not much help at the moment is it! ;-) The style of the Online Statement webpage suggests that all available statements would be listed with each one having a link to the downloadable PDF. Have you registered for Online Statements? Have you read the Online Statements help & FAQs? https://www.anz.com/internet-banking/help/accounts/online-statements/#tab_tab04 If you are registered for Online Statements, what happens when you click on the top left tab "Accounts" and then the option "View Online Statements"? Do you see a list of statements for your account? Regards Jane On 15/06/2012, at 10:13 AM, Ian Reid wrote: > Good morning All > > I would be interested to hear from an ANZ internet banking customer how to > download monthly statements now. Apparently I would be OK if I was still > using Safari 3 or 4 or if I had the correct cookies or Java. The fast-talking > ANZ guy on the phone seemed to think that I should click on a URL rather than > a tab, at least that is what it sounded like, but no luck. I had a feeling > that the answer might be in the Archives but nothing came up. > > Thanks in advance. > > Ian Reid > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
