Hi Peter, Did you turn OFF Time Machine before following my instructions to delete the sparsebundle?
Sent from Ronni's iPad On 03/08/2012, at 10:08 PM, Peter Crisp <petercr...@westnet.com.au> wrote: > Ok, this is testing me a bit. I have renamed Tims Macbook so username is > "Tims Macbook". I also tried to delete the "User User's" Sparesebundle and it > says can't do that as "Bands" is still in use. I managed to get into "Bands" > and was successful in deleting the contents of "Bands" but unable to delete > the root folder for the sparesebundle. That is probably not relevant as I am > hoping to create a new sparesebundle for "Tims Macbook" and kick off a whole > new backup. > > I've unmounted the Timecapsule many times and reset the backup process to > kick off but every time I re-run the process I get the message "The backup > disc image could not be mounted". I was expecting to see the Time capsule > disc image on the desktop during the backup process (like the other Macbooks) > but it doesn't do that. > > It needs a big stick to fully reset the need to start backup with Time > Machine. The "User's User" sparesbundle root folder still remains too. > > What am I missing? > > Regards > > Pete. > > > > On 03/08/2012, at 5:52 PM, Ronda Brown wrote: > >> Hi Peter, >> >> Minecraft is probably setup to Run as Administrator. Also Net Nanny might >> be restricting it in Tim's Account. >> >> Time Machine backups As an administrator, there’s no special magic you have >> to perform to back up all the User Accounts using Time Machine. By default, >> Time Machine backs up all accounts. >> >> When restoring data from a Time Machine backup, each user is limited by >> their account’s privileges. With a locked down parentally controlled >> account, for example, that account’s user won’t be able to access Time >> Machine (though you, as an administrator, can by modifying the account’s >> limits, do what needs to be done, and then restore those limits). >> >> And no user can access the contents of another user’s backed up files from >> within Time Machine. >> (However, an administrator can browse a Time Machine backup folder within >> the Finder, navigate to another user’s folder, and change the privileges on >> that folder to gain access.) >> >> Cheers, >> Ronni >> >> On 03/08/2012, at 5:18 PM, Peter Crisp <petercr...@westnet.com.au> wrote: >> >>> Ok, thanks for all that Ronni, I'll go through this all tonight I hope. >>> >>> Just to expand a little more on accounts and machine name, I am actually >>> unsure how User's User came about, yes embarrassing I know, I bet a few >>> chuckles by others, me included. In any case I'll sort that out. On Tim's >>> MacBook, there are two accounts, one for Tim, the other Administrator. 98% >>> of the use of both boys MacBooks is to play a confounded game Minecraft. >>> The other 2% is for iTunes so they can play the West Coast Eagles theme >>> song and synch their apps from iPod Touch's they both have! >>> >>> Anyway, Tim's account is set up with Parental Controls (he's 9), which >>> works fine, but for some reason I never fully explored, Minecraft won't >>> play (I forget the error message) under Tim's account, so I permit him to >>> use the Administrator account - with me doing the login. We have Net Nanny >>> (specific password controlled) on all Macbooks for content control set very >>> HARD and that seems to give the requisite regulation. I suppose there is >>> some exposure he could corrupt something with his Admin privileges but with >>> Time Machine I can restore. >>> >>> So maybe I should explore why Tim's account prevents Minecraft running - if >>> I have the energy that is. >>> >>> Regards >>> >>> Pete >>> >>> On 03/08/2012, at 12:37 PM, Ronda Brown <ro...@mac.com> wrote: >>> >>>> Hi Pete, >>>> >>>>> Currently it is "User's User" and that by the way is not my sons name! I >>>>> think the apostrophe not being ASCII will throw it >>>> >>>> Yes, having any punctuation mark in Computer Name can/will cause problems >>>> with Time Machine >>>> >>>> How on earth did your son's MacBook get the name "User's User"? >>>> What name does he have in System Preferences > Users & Groups ? >>>> >>>>> For housekeeping, should I delete the "User's User" sparse bundle file? >>>> >>>> Yes, delete the "User's User" sparsebundle from Time Capsule. It possibly >>>> does contain some data (therefore taking space) >>>> >>>> To delete the backups for one computer without disturbing anything else on >>>> the Time Capsule's Internal Disk. >>>> 1. Connect via Ethernet cable if possible as much faster than deleting via >>>> Wi-Fi >>>> 2. Open Time Capsule under Shared in Finder Sidebar >>>> 3. Click the Data folder >>>> 4. You will now see a xxxxx.sparsebundle file for each of the computers >>>> that have been backing up. >>>> The file contains the name of the computer and the MAC address so you >>>> should be able to easily identify the xxxxx.sparsebundle file that you >>>> want to delete. >>>> 5. Click the xxxxx.sparsebundle file to highlight it and then click the >>>> 'Gear' shaped icon just above and select 'Move to Trash'. >>>> >>>> NOTE: Be very careful since you will not be able to retrieve the file if >>>> you make a mistake and delete the wrong file. >>>> >>>> After it has deleted everything contained in the sparsebundle; setup Time >>>> Machine in System Preferences > Select Disk and let Time Machine backup >>>> the MacBook >>>> >>>>> Also, is a Time Machine backup a 'whole computer' backup or is it account >>>>> specific? >>>> >>>> Time Machine backups the complete system UNLESS you have chosen to exclude >>>> any items from backups. >>>> You need a full backup of the system in case you ever need to do a full >>>> Restore. >>>> >>>> Do you have more than one User Account on any of the MacBooks? >>>> If so post back and I'll explain more. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> On 03/08/2012, at 6:36 AM, Peter Crisp <petercr...@westnet.com.au> wrote: >>>> >>>>> Thanks Ronni, I can see I have at least one issue to resolve- the >>>>> computers name. Currently it is "User's User" and that by the way is not >>>>> my sons name! I think the apostrophe not being ASCII will throw it. By >>>>> contrast the other two MacBooks are properly named after their user. >>>>> >>>>> So I will follow your instructions to correct that tonight when I'm home >>>>> again. >>>>> >>>>> The other issue I don't see an immediate solution for is my inability to >>>>> "unmount" the disc image, there is no Eject triangle next to "Time >>>>> Capsule" in the Finder side bar and nor does it appear on the Desktop. >>>>> Maybe this won't matter when the name is resolved as there was never a >>>>> backup in place from which to continue from it seems. I fully expect a >>>>> first time backup is needed. >>>>> >>>>> For housekeeping, should I delete the "User's User" sparse bundle file? >>>>> >>>>> Also, is a Time Machine backup a 'whole computer' backup or is it account >>>>> specific? >>>>> >>>>> Regards >>>>> >>>>> Pete >>>>> >>>>> On 02/08/2012, at 10:00 PM, Ronda Brown <ro...@mac.com> wrote: >>>>> >>>>>> Hi Peter, >>>>>> >>>>>> Just a quick reply before I shutdown from computer work for the day. >>>>>> >>>>>> First, it is important to distinguish this error message from another, >>>>>> similar Time Machine error that states “The backup volume could not be >>>>>> mounted”. This is important as the causes and cures for these two errors >>>>>> can be very different. >>>>>> >>>>>> *Unmount the Backup Disk Image* (TC) >>>>>> If, for some reason, you have manually mounted the Time Machine backup >>>>>> disk image (sparsebundle), or Time Machine failed to eject it after the >>>>>> previous backup, subsequent backups may fail. (Console - “Failed to >>>>>> mount disk image”… “Backup failed with error: 21”) >>>>>> >>>>>> Eject the backup disk image (sparsebundle) by either clicking the little >>>>>> Eject icon to the right of the disk image in the Finders’ Sidebar, or >>>>>> Ctrl-Click the drive icon on the desktop and select “Eject” from the >>>>>> contextual menu. Now try backing up again or launching Time Machine to >>>>>> view previous backups. >>>>>> >>>>>> *Proper Computer Name* # >>>>>> Make sure your computer has a proper name. Go to System Preferences > >>>>>> Sharing. Time Machine needs to differentiate your computer from others >>>>>> on your network (i.e. "Bills MacBook" or "Office iMac"). If the >>>>>> "Computer Name" field is blank, create a name. Realise that if this step >>>>>> is necessary, you will likely have to start the Time Machine backup >>>>>> process over again and do another full initial backup. >>>>>> >>>>>> Time Machine may experience problems if your computer name includes >>>>>> certain characters. Make sure the computer name only includes ASCII >>>>>> characters from the following set. >>>>>> >>>>>> (0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ) >>>>>> >>>>>> Once a change in the computer name occurs, you should stop and restart >>>>>> Sharing on the affected computer. Uncheck and then recheck Sharing in >>>>>> the Services list on the left. >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> Sent from Ronni's iPad >>>>>> >>>>>> On 02/08/2012, at 9:08 PM, Peter Crisp <petercr...@westnet.com.au> wrote: >>>>>> >>>>>>> Hi, I have 3 Macbooks in my house all attached to a Time Capsule for >>>>>>> backing up. One (MB1) has been backing up VERY reliably since 2009 when >>>>>>> it was first attached, the other two (MB2 and MB3) I thought were >>>>>>> backing up reliably since their connection in early 2012 but on closer >>>>>>> inspection, it is not the case. >>>>>>> >>>>>>> MB1 is an SL (10.6.8) White Macbook, the other two are both 10.5.8 >>>>>>> (Leopard) Black Macbooks. >>>>>>> >>>>>>> Connection was easy when MB2 and MB3 were attached and I thought they >>>>>>> were backing up reliably ever since they were connected and I was >>>>>>> confident as MB1 was so reliable. >>>>>>> >>>>>>> Just the other day I noticed MB2 was not backing up so I took interest >>>>>>> to watch it go through the process. It starts by "preparing backup" >>>>>>> then responds with "The backup disc image could not be mounted". In >>>>>>> Finder on MB2 I am able to see "....Time Capsule" in the devices panel, >>>>>>> but when selected, the sparesebundle does not appear as they do when >>>>>>> doing this on the other two MB's. The "Modified" date on the MB2 >>>>>>> Sparesebundle when checked from the other MB's is in fact the same date >>>>>>> it was fist set up - so it's done nothing the whole time since January >>>>>>> 2012. >>>>>>> >>>>>>> How do I reset it to effectively start from scratch - as no backups >>>>>>> have occurred in any case, there is no backup to loose. I done some >>>>>>> navigating around to try it all over but still no effect. >>>>>>> >>>>>>> Regards >>>>>>> >>>>>>> Pete. >>>>>>> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
