Nothing that I can recognise. Here is the key bit - I think! Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000140004000
Severin On 15/08/2012, at 5:20 PM, Ronda Brown <ro...@mac.com> wrote: > Hi Severin, > > That it runs in Safe Mode and will NOT run in Normal mode, indicates to me > that you must have an extension/plugin of something in your user account that > is stopping PS CS6 from running in normal mode. > > Have you looked in Console.app at CS6 logs or crash log to see if anything > gives you a clue as to what is stopping the launch of CS6? > > Cheers, > Ronni > > On 15/08/2012, at 4:55 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: > >> Hi Ronni, well Photoshop CS6 is in residence again and so are the droplets, >> well sort of! >> Following your last email I >> 1. Uninstalled Photoshop using its own uninstaller rather than CleanMyMac >> 2. Copied the PS CS6 DVD contents to the desktop >> 3. Rebooted in safe mode >> 4. Successfully ran the Photoshop CS6 installer >> 5. Successfully started Photoshop >> 7. Went to check for updates >> 8. Downloaded and installed updates >> 9. Restarted Photoshop >> 10. Created an Action >> 11. Created a Droplet from the action >> 12. Successfully ran the Droplet >> 13. Did a normal reboot >> 14. Photoshop will no longer open, hangs at Initialise >> 15. Did a safe reboot >> 16. Photoshop now behaving normally again >> 17. Opened all the applications that normally run >> 18. Photoshop still OK >> 19. Normal reboot >> 20. Photoshop again will not start >> >> From the fact that a clone made on Thursday 9 August runs Photoshop in >> normal boot I conclude that something after 9 August is to blame. I have >> preserved the clone. I am at a loss as to how to proceed. I have no clear >> recollection or record of what happened in those few days, my policy is >> always to install updates when notified by MacUpdate ( but no beta >> versions!). I have no memory of "trying out" anything and if I did I would >> have deleted it with CleanMyMac. >> >> Severin Crisp >> >> >> >> On 14/08/2012, at 5:15 PM, Ronda Brown <ro...@mac.com> wrote: >> >>> Hi Severin, >>> >>> Comments in situ below. >>> >>> On 14/08/2012, at 4:42 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>> >>>> Ronni, after a break here is an update on my ongoing issue. I did as you >>>> suggested and reset Home Directory Permissions and this has stopped the >>>> untoward Finder requests for authorisation. >>> >>> Good to hear. >>> >>>> The Photoshop issue remains unresolved. My current situation is that >>>> Photoshop CS6 will not start, either from my account or from a new user >>>> account. This situation developed AFTER I did a boot in safe mode and >>>> found that Photoshop opened. Now it does not start in any account or in >>>> safe mode, something has been broken. >>> >>> Booting into Safe Mode would not break anything. Safe Boot-Mode disables >>> all unnecessary extensions. >>> You then Reboot your Mac normally and it re-enables the system extensions. >>> >>>> I have uninstalled PhotoShop (Clean my Mac) and reinstalled, no joy. I >>>> have a clone created just prior to finding this out from the failing >>>> droplets and Photoshop there opens fine, though the droplets do not work. >>>> Forget the droplets for the moment, I want PhotoShop back again! >>>> When opening Photoshop the window progresses to Initialising then quits. >>>> An Adobe message offers to look at the report and comes back saying it can >>>> not offer a solution. All my other applications seem unaffected. I have >>>> knocked out all my Login items but still no Photoshop startup. I have >>>> zapped PRAM, I have run Disk Warrior, I have repaired permissions, I have >>>> sworn, I have torn my hair. >>>> What might I try next? >>> >>> Hmmm, not being a fan of Adobe products, about all I can suggest to try is >>> this: >>> Did you quit all other applications, even non-Adobe, before you attempted >>> the install? Not doing so can cause problems. >>> >>> 1) ShutDown you Mac >>> 2) Boot the Mac while holding down the shift key until the Login Window >>> appears >>> 3) Login and open the CS6 Disk Image >>> 4) Copy the contents of the disk image (Blue PS Icon) to the desktop >>> 5) Launch the installer from the desktop NOT the Disk Image >>> Install >>> 7) Reboot the Mac normally (without the Shift key) to re-enable the system >>> extensions >>> >>> The above installation information comes from the Adobe Support Site. >>> >>> Cheers, >>> Ronni >>> >>>> Severin >>>> >>>> On 13/08/2012, at 9:35 AM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>> >>>>> Thanks, Ronni. I have to go out for the morning, will try this >>>>> afternoon. >>>>> Severin >>>>> On 13/08/2012, at 7:51 AM, Ronda Brown <ro...@mac.com> wrote: >>>>> >>>>>> Hi Severin, >>>>>> >>>>>> You mentioned: >>>>>>> Ronni, further information. The Droplets work when I boot in Safe >>>>>>> mode. >>>>>>> However Finder still asks for password when I put anything in the >>>>>>> Trash. Not >>>>>>> so from the alternative user account (when not in Safe mode). >>>>>>> Severin >>>>>> There are certain places where you must authenticate, but your Desktop >>>>>> isn't one of them (unless you are moving it from a folder that denies >>>>>> deleting things). >>>>>> >>>>>> I would suggest you reset the Home Directory Permissions and ACLs. >>>>>> >>>>>> Resetting the home folder permissions with the Reset Password utility >>>>>> will reset both the owner and the permissions. >>>>>> >>>>>> 1. Restart your Mac holding ⌘+R to boot into Lion Recovery, which will >>>>>> bring you to the Repair Utilities screen. >>>>>> >>>>>> 2. Open Terminal from the Utilities menu. >>>>>> >>>>>> 3. In Terminal, enter resetpassword and hit return key to open the >>>>>> Reset Password utility. >>>>>> >>>>>> 4. Choose your hard drive icon at the top, then choose your user from >>>>>> the drop-down menu below. >>>>>> DO NOT RESET the password here. >>>>>> >>>>>> 5. At the bottom of the window, under "Reset Home Directory Permissions >>>>>> and ACLs", click the "Reset" button. >>>>>> This may take awhile if you have a lot of files in your home folder. >>>>>> >>>>>> This should solve your permissions problems for most apps. However, it's >>>>>> possible you may have a few apps which had saved files with special >>>>>> permissions that are different from the user's default permissions (like >>>>>> preferences or application support files). >>>>>> For those apps, you may need to delete their preferences or reinstall >>>>>> the app. >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> On 12/08/2012, at 11:05 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>> wrote: >>>>>> >>>>>>> Yes, those are the current permissions >>>>>>> Thanks >>>>>>> Severin >>>>>>> >>>>>>> On 12/08/2012, at 5:39 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>> >>>>>>>> Hi Severin, >>>>>>>> >>>>>>>> Just a quick reply as I need to do more clients work for tomorrow. >>>>>>>> >>>>>>>> Mountain Lion does ask for authorisation and for you to authenticate >>>>>>>> if you are moving or deleting any that is system related. >>>>>>>> I've noticed it does this more than in Lion. >>>>>>>> You might have some permissions problems, but first check what >>>>>>>> Permissions you have on your Hard Drive and your User Home Folder? >>>>>>>> HD - system "Read & Write" >>>>>>>> wheel "Read only >>>>>>>> everyone "Read only >>>>>>>> >>>>>>>> User Home Folder - sev (me) "Read & Write >>>>>>>> staff "Read only" >>>>>>>> everyone "read only" >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>> >>>>>>>> On 12/08/2012, at 2:06 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Ronni, yes, Droplets work fine in a fresh account. Interestingly, I >>>>>>>>> note that I am in general getting requests from Finder for >>>>>>>>> authorisation when moving files or just trashing them. Seems to >>>>>>>>> happen when nothing is locked and read and write is enabled for >>>>>>>>> everything in sight. I suspect that this may be the trouble, the >>>>>>>>> droplet writes to an existing folder, but where does it come from? >>>>>>>>> I can find no setting that is relevant. >>>>>>>>> Severin >>>>>>>>> >>>>>>>>> On 11/08/2012, at 5:03 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Yes, I have still to try that >>>>>>>>>> Severin >>>>>>>>>> >>>>>>>>>> On 11/08/2012, at 4:52 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Yes, the first thing I did when trouble arose was to recreate them. >>>>>>>>>>> They worked previously in Lion too. As I noted earlier, the >>>>>>>>>>> Action (script) runs fine when you use it in the File/Automate/ >>>>>>>>>>> Batch mode but fails when that script is made into a >>>>>>>>>>> Droplet(Applet). On dragging and dropping a file to it in the dock >>>>>>>>>>> it gives it gives one half hearted bounce then nothing. Normally >>>>>>>>>>> it would open Photoshop and carry on. I am sure Adobe will come >>>>>>>>>>> out with fix in due course, clearly there is something in Mountain >>>>>>>>>>> Lion that jars with Create Droplet function, or rather running that >>>>>>>>>>> droplet. >>>>>>>>>>> Severin >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On 11/08/2012, at 4:39 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>> >>>>>>>>>>>> Hi Severin, >>>>>>>>>>>> >>>>>>>>>>>> So Droplets - File > Get Info shows Kind: Application (32-bit) >>>>>>>>>>>> These droplets were not originally created in CS6, is that correct? >>>>>>>>>>>> >>>>>>>>>>>> You have tried in a new User Account (as Daniel suggested); do >>>>>>>>>>>> your existing droplets work fine in the new user account? >>>>>>>>>>>> >>>>>>>>>>>> You have now re-created them in CS6 but they are still indicating >>>>>>>>>>>> they have been created in 32-bit? >>>>>>>>>>>> >>>>>>>>>>>> Did you also try (as Daniel suggested) System Preferences > >>>>>>>>>>>> Security & Privacy - General and 'Allow applications downloaded >>>>>>>>>>>> from:' and changing it to 'Anywhere' to see if that makes a >>>>>>>>>>>> difference to the droplets? >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Ronni >>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>> >>>>>>>>>>>> On 11/08/2012, at 4:07 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> That is the first statement at the beginning of Get Info for the >>>>>>>>>>>>> droplet. Droplets are drag and drop applications that you create >>>>>>>>>>>>> within Photoshop from Actions, which are essentially scripts. >>>>>>>>>>>>> The Droplet looks like an application in the Finder etc. >>>>>>>>>>>>> Severin >>>>>>>>>>>>> >>>>>>>>>>>>> On 11/08/2012, at 3:08 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Well, how did you see that Droplets is 32-bit mode as you >>>>>>>>>>>>>> mentioned previously? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Photoshop CS6 is only 64 bit application on Mac OS >>>>>>>>>>>>>> On Windows, it is a 32 and 64 bit application. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>> >>>>>>>>>>>>>> On 11/08/2012, at 3:01 PM, Severin Crisp >>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> There is no checkbox as in other applications. It just says >>>>>>>>>>>>>>> "Kind: Application (32 bit)" >>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 11/08/2012, at 1:25 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> If you Uncheck 32-bit it will run in 64-bit mode. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On 11/08/2012, at 12:40 PM, Severin Crisp >>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> The 64 bit option is not available in the Get Info window. >>>>>>>>>>>>>>>>> Photoshop CS6 is right up to date according to Adobe Updater >>>>>>>>>>>>>>>>> and of course I have tried recompiling the droplets. HMMMM!!! >>>>>>>>>>>>>>>>> Enjoy the sunshine, a wonderful 22C here for lunch outside >>>>>>>>>>>>>>>>> today >>>>>>>>>>>>>>>>> Regards >>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On 11/08/2012, at 7:47 AM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Change it to run in 64bit Mode in the Get Info window. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> On 10/08/2012, at 10:35 PM, Severin Crisp >>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> Have just noticed that the Droplets are 32bit. Could that >>>>>>>>>>>>>>>>>>> be the trouble? >>>>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> On 10/08/2012, at 5:46 PM, Daniel Kerr >>>>>>>>>>>>>>>>>>> <dan...@macwizardry.com.au> wrote: >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Do they give an error message when tried to be used? >>>>>>>>>>>>>>>>>>>> It could be they're treated as "little applications" that >>>>>>>>>>>>>>>>>>>> don't pass Gatekeeper. You could try System Preferences >>>>>>>>>>>>>>>>>>>> -Security and "allow all" (applications) to see if it lets >>>>>>>>>>>>>>>>>>>> you use them then. >>>>>>>>>>>>>>>>>>>> (sorry not very clear instructions as not near computer at >>>>>>>>>>>>>>>>>>>> moment. >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Otherwise possibly another type of coding difference. >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Thats one quick thought worth a try. >>>>>>>>>>>>>>>>>>>> Will think more later when free if that doesn't help :) >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Kind regards >>>>>>>>>>>>>>>>>>>> Daniel >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Sent from my iPhone 4s >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> --- >>>>>>>>>>>>>>>>>>>> Daniel Kerr >>>>>>>>>>>>>>>>>>>> MacWizardry >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Phone: 0414 795 960 >>>>>>>>>>>>>>>>>>>> Email: <daniel AT macwizardry.com.au> >>>>>>>>>>>>>>>>>>>> Web: <http://www.macwizardry.com.au> >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> ** For Everything Apple ** >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> On 10/08/2012, at 5:40 PM, Severin Crisp >>>>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> I find that my Photoshop CS6 droplets do not work in >>>>>>>>>>>>>>>>>>>>> Mountain Lion, were fine in Lion. I see this is a >>>>>>>>>>>>>>>>>>>>> recognised problem with no very clear solution yet. I >>>>>>>>>>>>>>>>>>>>> find that the same Actions on which I base my failing >>>>>>>>>>>>>>>>>>>>> Droplets (File/Automate/Create Droplet…) in fact perform >>>>>>>>>>>>>>>>>>>>> correctly under File/Automate/Batch… Strange, the >>>>>>>>>>>>>>>>>>>>> action and dialogs seem vitally identical. >>>>>>>>>>>>>>>>>>>>> Anyone a comment to offer? >>>>>>>>>>>>>>>>>>>>> Severin Crisp >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> ________________________________________________________ >> Assoc Professor R Severin Crisp, FIP, CPhys, FAIP >> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia. >> Phone (08) 9842 1950 (Int'l +61 8 9842 1950) >> email mailto:sevcr...@westnet.com.au >> ________________________________________________________ >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> ________________________________________________________ Assoc Professor R Severin Crisp, FIP, CPhys, FAIP 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia. 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