Hi Severin, I'm knocking off from WAMUG support now, I have other work to do. I'm expecting you to find something similar to this:
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000140004000 Crashed Thread: 0 Thread 0 Crashed: 0 libSystem.B.dylib 0x00007fff805b7730 strlen + 16 1 ...ple.ApplicationServices.ATS 0x00007fff83b20536 _eATSSendFontQuery + 430 2 ...ple.ApplicationServices.ATS 0x00007fff83ad7c83 _eATSFontFindFromPostScriptName + 847 3 ...ple.ApplicationServices.ATS 0x00007fff83ad7919 ATSFontFindFromPostScriptName + 67 4 com.apple.CoreText 0x00007fff847a079c TDescriptorSourceImp::CopyFontDescriptorPerPostscriptName(__CFString const*, unsigned int) const + 416 Cheers, Ronni On 15/08/2012, at 5:35 PM, Ronda Brown <ro...@mac.com> wrote: > EXC_BAD_ACCESS is a very typical reason and it simply means that the > application tried to access an object which wasn't there anymore (common > memory management error). > > Each application has more than one thread and we want to find the thread that > crashed, so look out for "Thread x Crashed": > > On 15/08/2012, at 5:26 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: > >> Nothing that I can recognise. Here is the key bit - I think! >> >> Exception Type: EXC_BAD_ACCESS (SIGSEGV) >> Exception Codes: KERN_INVALID_ADDRESS at 0x0000000140004000 >> >> Severin >> >> On 15/08/2012, at 5:20 PM, Ronda Brown <ro...@mac.com> wrote: >> >>> Hi Severin, >>> >>> That it runs in Safe Mode and will NOT run in Normal mode, indicates to me >>> that you must have an extension/plugin of something in your user account >>> that is stopping PS CS6 from running in normal mode. >>> >>> Have you looked in Console.app at CS6 logs or crash log to see if anything >>> gives you a clue as to what is stopping the launch of CS6? >>> >>> Cheers, >>> Ronni >>> >>> On 15/08/2012, at 4:55 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>> >>>> Hi Ronni, well Photoshop CS6 is in residence again and so are the >>>> droplets, well sort of! >>>> Following your last email I >>>> 1. Uninstalled Photoshop using its own uninstaller rather than CleanMyMac >>>> 2. Copied the PS CS6 DVD contents to the desktop >>>> 3. Rebooted in safe mode >>>> 4. Successfully ran the Photoshop CS6 installer >>>> 5. Successfully started Photoshop >>>> 7. Went to check for updates >>>> 8. Downloaded and installed updates >>>> 9. Restarted Photoshop >>>> 10. Created an Action >>>> 11. Created a Droplet from the action >>>> 12. Successfully ran the Droplet >>>> 13. Did a normal reboot >>>> 14. Photoshop will no longer open, hangs at Initialise >>>> 15. Did a safe reboot >>>> 16. Photoshop now behaving normally again >>>> 17. Opened all the applications that normally run >>>> 18. Photoshop still OK >>>> 19. Normal reboot >>>> 20. Photoshop again will not start >>>> >>>> From the fact that a clone made on Thursday 9 August runs Photoshop in >>>> normal boot I conclude that something after 9 August is to blame. I have >>>> preserved the clone. I am at a loss as to how to proceed. I have no >>>> clear recollection or record of what happened in those few days, my policy >>>> is always to install updates when notified by MacUpdate ( but no beta >>>> versions!). I have no memory of "trying out" anything and if I did I >>>> would have deleted it with CleanMyMac. >>>> >>>> Severin Crisp >>>> >>>> >>>> >>>> On 14/08/2012, at 5:15 PM, Ronda Brown <ro...@mac.com> wrote: >>>> >>>>> Hi Severin, >>>>> >>>>> Comments in situ below. >>>>> >>>>> On 14/08/2012, at 4:42 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>>> >>>>>> Ronni, after a break here is an update on my ongoing issue. I did as >>>>>> you suggested and reset Home Directory Permissions and this has stopped >>>>>> the untoward Finder requests for authorisation. >>>>> >>>>> Good to hear. >>>>> >>>>>> The Photoshop issue remains unresolved. My current situation is that >>>>>> Photoshop CS6 will not start, either from my account or from a new user >>>>>> account. This situation developed AFTER I did a boot in safe mode and >>>>>> found that Photoshop opened. Now it does not start in any account or in >>>>>> safe mode, something has been broken. >>>>> >>>>> Booting into Safe Mode would not break anything. Safe Boot-Mode disables >>>>> all unnecessary extensions. >>>>> You then Reboot your Mac normally and it re-enables the system extensions. >>>>> >>>>>> I have uninstalled PhotoShop (Clean my Mac) and reinstalled, no joy. I >>>>>> have a clone created just prior to finding this out from the failing >>>>>> droplets and Photoshop there opens fine, though the droplets do not >>>>>> work. Forget the droplets for the moment, I want PhotoShop back again! >>>>>> When opening Photoshop the window progresses to Initialising then quits. >>>>>> An Adobe message offers to look at the report and comes back saying it >>>>>> can not offer a solution. All my other applications seem unaffected. I >>>>>> have knocked out all my Login items but still no Photoshop startup. I >>>>>> have zapped PRAM, I have run Disk Warrior, I have repaired permissions, >>>>>> I have sworn, I have torn my hair. >>>>>> What might I try next? >>>>> >>>>> Hmmm, not being a fan of Adobe products, about all I can suggest to try >>>>> is this: >>>>> Did you quit all other applications, even non-Adobe, before you attempted >>>>> the install? Not doing so can cause problems. >>>>> >>>>> 1) ShutDown you Mac >>>>> 2) Boot the Mac while holding down the shift key until the Login Window >>>>> appears >>>>> 3) Login and open the CS6 Disk Image >>>>> 4) Copy the contents of the disk image (Blue PS Icon) to the desktop >>>>> 5) Launch the installer from the desktop NOT the Disk Image >>>>> Install >>>>> 7) Reboot the Mac normally (without the Shift key) to re-enable the >>>>> system extensions >>>>> >>>>> The above installation information comes from the Adobe Support Site. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>>> Severin >>>>>> >>>>>> On 13/08/2012, at 9:35 AM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>>>> >>>>>>> Thanks, Ronni. I have to go out for the morning, will try this >>>>>>> afternoon. >>>>>>> Severin >>>>>>> On 13/08/2012, at 7:51 AM, Ronda Brown <ro...@mac.com> wrote: >>>>>>> >>>>>>>> Hi Severin, >>>>>>>> >>>>>>>> You mentioned: >>>>>>>>> Ronni, further information. The Droplets work when I boot in Safe >>>>>>>>> mode. >>>>>>>>> However Finder still asks for password when I put anything in the >>>>>>>>> Trash. Not >>>>>>>>> so from the alternative user account (when not in Safe mode). >>>>>>>>> Severin >>>>>>>> There are certain places where you must authenticate, but your Desktop >>>>>>>> isn't one of them (unless you are moving it from a folder that denies >>>>>>>> deleting things). >>>>>>>> >>>>>>>> I would suggest you reset the Home Directory Permissions and ACLs. >>>>>>>> >>>>>>>> Resetting the home folder permissions with the Reset Password utility >>>>>>>> will reset both the owner and the permissions. >>>>>>>> >>>>>>>> 1. Restart your Mac holding ⌘+R to boot into Lion Recovery, which >>>>>>>> will bring you to the Repair Utilities screen. >>>>>>>> >>>>>>>> 2. Open Terminal from the Utilities menu. >>>>>>>> >>>>>>>> 3. In Terminal, enter resetpassword and hit return key to open the >>>>>>>> Reset Password utility. >>>>>>>> >>>>>>>> 4. Choose your hard drive icon at the top, then choose your user from >>>>>>>> the drop-down menu below. >>>>>>>> DO NOT RESET the password here. >>>>>>>> >>>>>>>> 5. At the bottom of the window, under "Reset Home Directory >>>>>>>> Permissions and ACLs", click the "Reset" button. >>>>>>>> This may take awhile if you have a lot of files in your home folder. >>>>>>>> >>>>>>>> This should solve your permissions problems for most apps. However, >>>>>>>> it's possible you may have a few apps which had saved files with >>>>>>>> special permissions that are different from the user's default >>>>>>>> permissions (like preferences or application support files). >>>>>>>> For those apps, you may need to delete their preferences or reinstall >>>>>>>> the app. >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>> On 12/08/2012, at 11:05 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Yes, those are the current permissions >>>>>>>>> Thanks >>>>>>>>> Severin >>>>>>>>> >>>>>>>>> On 12/08/2012, at 5:39 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Severin, >>>>>>>>>> >>>>>>>>>> Just a quick reply as I need to do more clients work for tomorrow. >>>>>>>>>> >>>>>>>>>> Mountain Lion does ask for authorisation and for you to authenticate >>>>>>>>>> if you are moving or deleting any that is system related. >>>>>>>>>> I've noticed it does this more than in Lion. >>>>>>>>>> You might have some permissions problems, but first check what >>>>>>>>>> Permissions you have on your Hard Drive and your User Home Folder? >>>>>>>>>> HD - system "Read & Write" >>>>>>>>>> wheel "Read only >>>>>>>>>> everyone "Read only >>>>>>>>>> >>>>>>>>>> User Home Folder - sev (me) "Read & Write >>>>>>>>>> staff "Read only" >>>>>>>>>> everyone "read only" >>>>>>>>>> >>>>>>>>>> Cheers, >>>>>>>>>> Ronni >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 12/08/2012, at 2:06 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Ronni, yes, Droplets work fine in a fresh account. Interestingly, >>>>>>>>>>> I note that I am in general getting requests from Finder for >>>>>>>>>>> authorisation when moving files or just trashing them. Seems to >>>>>>>>>>> happen when nothing is locked and read and write is enabled for >>>>>>>>>>> everything in sight. I suspect that this may be the trouble, the >>>>>>>>>>> droplet writes to an existing folder, but where does it come from? >>>>>>>>>>> I can find no setting that is relevant. >>>>>>>>>>> Severin >>>>>>>>>>> >>>>>>>>>>> On 11/08/2012, at 5:03 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>>> Yes, I have still to try that >>>>>>>>>>>> Severin >>>>>>>>>>>> >>>>>>>>>>>> On 11/08/2012, at 4:52 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Yes, the first thing I did when trouble arose was to recreate >>>>>>>>>>>>> them. They worked previously in Lion too. As I noted earlier, >>>>>>>>>>>>> the Action (script) runs fine when you use it in the >>>>>>>>>>>>> File/Automate/ Batch mode but fails when that script is made into >>>>>>>>>>>>> a Droplet(Applet). On dragging and dropping a file to it in the >>>>>>>>>>>>> dock it gives it gives one half hearted bounce then nothing. >>>>>>>>>>>>> Normally it would open Photoshop and carry on. I am sure Adobe >>>>>>>>>>>>> will come out with fix in due course, clearly there is something >>>>>>>>>>>>> in Mountain Lion that jars with Create Droplet function, or >>>>>>>>>>>>> rather running that droplet. >>>>>>>>>>>>> Severin >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> On 11/08/2012, at 4:39 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Hi Severin, >>>>>>>>>>>>>> >>>>>>>>>>>>>> So Droplets - File > Get Info shows Kind: Application (32-bit) >>>>>>>>>>>>>> These droplets were not originally created in CS6, is that >>>>>>>>>>>>>> correct? >>>>>>>>>>>>>> >>>>>>>>>>>>>> You have tried in a new User Account (as Daniel suggested); do >>>>>>>>>>>>>> your existing droplets work fine in the new user account? >>>>>>>>>>>>>> >>>>>>>>>>>>>> You have now re-created them in CS6 but they are still >>>>>>>>>>>>>> indicating they have been created in 32-bit? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Did you also try (as Daniel suggested) System Preferences > >>>>>>>>>>>>>> Security & Privacy - General and 'Allow applications downloaded >>>>>>>>>>>>>> from:' and changing it to 'Anywhere' to see if that makes a >>>>>>>>>>>>>> difference to the droplets? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>> >>>>>>>>>>>>>> On 11/08/2012, at 4:07 PM, Severin Crisp >>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> That is the first statement at the beginning of Get Info for >>>>>>>>>>>>>>> the droplet. Droplets are drag and drop applications that you >>>>>>>>>>>>>>> create within Photoshop from Actions, which are essentially >>>>>>>>>>>>>>> scripts. The Droplet looks like an application in the Finder >>>>>>>>>>>>>>> etc. >>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 11/08/2012, at 3:08 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Well, how did you see that Droplets is 32-bit mode as you >>>>>>>>>>>>>>>> mentioned previously? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Photoshop CS6 is only 64 bit application on Mac OS >>>>>>>>>>>>>>>> On Windows, it is a 32 and 64 bit application. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On 11/08/2012, at 3:01 PM, Severin Crisp >>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> There is no checkbox as in other applications. It just says >>>>>>>>>>>>>>>>> "Kind: Application (32 bit)" >>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On 11/08/2012, at 1:25 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> If you Uncheck 32-bit it will run in 64-bit mode. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> On 11/08/2012, at 12:40 PM, Severin Crisp >>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> The 64 bit option is not available in the Get Info window. >>>>>>>>>>>>>>>>>>> Photoshop CS6 is right up to date according to Adobe >>>>>>>>>>>>>>>>>>> Updater and of course I have tried recompiling the >>>>>>>>>>>>>>>>>>> droplets. HMMMM!!! >>>>>>>>>>>>>>>>>>> Enjoy the sunshine, a wonderful 22C here for lunch outside >>>>>>>>>>>>>>>>>>> today >>>>>>>>>>>>>>>>>>> Regards >>>>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> On 11/08/2012, at 7:47 AM, Ronda Brown <ro...@mac.com> >>>>>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Change it to run in 64bit Mode in the Get Info window. >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> On 10/08/2012, at 10:35 PM, Severin Crisp >>>>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Have just noticed that the Droplets are 32bit. Could >>>>>>>>>>>>>>>>>>>>> that be the trouble? >>>>>>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> On 10/08/2012, at 5:46 PM, Daniel Kerr >>>>>>>>>>>>>>>>>>>>> <dan...@macwizardry.com.au> wrote: >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> Do they give an error message when tried to be used? >>>>>>>>>>>>>>>>>>>>>> It could be they're treated as "little applications" >>>>>>>>>>>>>>>>>>>>>> that don't pass Gatekeeper. You could try System >>>>>>>>>>>>>>>>>>>>>> Preferences -Security and "allow all" (applications) to >>>>>>>>>>>>>>>>>>>>>> see if it lets you use them then. >>>>>>>>>>>>>>>>>>>>>> (sorry not very clear instructions as not near computer >>>>>>>>>>>>>>>>>>>>>> at moment. >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> Otherwise possibly another type of coding difference. >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> Thats one quick thought worth a try. >>>>>>>>>>>>>>>>>>>>>> Will think more later when free if that doesn't help :) >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> Kind regards >>>>>>>>>>>>>>>>>>>>>> Daniel >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> Sent from my iPhone 4s >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> --- >>>>>>>>>>>>>>>>>>>>>> Daniel Kerr >>>>>>>>>>>>>>>>>>>>>> MacWizardry >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> Phone: 0414 795 960 >>>>>>>>>>>>>>>>>>>>>> Email: <daniel AT macwizardry.com.au> >>>>>>>>>>>>>>>>>>>>>> Web: <http://www.macwizardry.com.au> >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> ** For Everything Apple ** >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> On 10/08/2012, at 5:40 PM, Severin Crisp >>>>>>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>> I find that my Photoshop CS6 droplets do not work in >>>>>>>>>>>>>>>>>>>>>>> Mountain Lion, were fine in Lion. I see this is a >>>>>>>>>>>>>>>>>>>>>>> recognised problem with no very clear solution yet. I >>>>>>>>>>>>>>>>>>>>>>> find that the same Actions on which I base my failing >>>>>>>>>>>>>>>>>>>>>>> Droplets (File/Automate/Create Droplet…) in fact >>>>>>>>>>>>>>>>>>>>>>> perform correctly under File/Automate/Batch… Strange, >>>>>>>>>>>>>>>>>>>>>>> the action and dialogs seem vitally identical. >>>>>>>>>>>>>>>>>>>>>>> Anyone a comment to offer? >>>>>>>>>>>>>>>>>>>>>>> Severin Crisp -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
