EXC_BAD_ACCESS is a very typical reason and it simply means that the application tried to access an object which wasn't there anymore (common memory management error).
Each application has more than one thread and we want to find the thread that crashed, so look out for "Thread x Crashed": On 15/08/2012, at 5:26 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: > Nothing that I can recognise. Here is the key bit - I think! > > Exception Type: EXC_BAD_ACCESS (SIGSEGV) > Exception Codes: KERN_INVALID_ADDRESS at 0x0000000140004000 > > Severin > > On 15/08/2012, at 5:20 PM, Ronda Brown <ro...@mac.com> wrote: > >> Hi Severin, >> >> That it runs in Safe Mode and will NOT run in Normal mode, indicates to me >> that you must have an extension/plugin of something in your user account >> that is stopping PS CS6 from running in normal mode. >> >> Have you looked in Console.app at CS6 logs or crash log to see if anything >> gives you a clue as to what is stopping the launch of CS6? >> >> Cheers, >> Ronni >> >> On 15/08/2012, at 4:55 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: >> >>> Hi Ronni, well Photoshop CS6 is in residence again and so are the droplets, >>> well sort of! >>> Following your last email I >>> 1. Uninstalled Photoshop using its own uninstaller rather than CleanMyMac >>> 2. Copied the PS CS6 DVD contents to the desktop >>> 3. Rebooted in safe mode >>> 4. Successfully ran the Photoshop CS6 installer >>> 5. Successfully started Photoshop >>> 7. Went to check for updates >>> 8. Downloaded and installed updates >>> 9. Restarted Photoshop >>> 10. Created an Action >>> 11. Created a Droplet from the action >>> 12. Successfully ran the Droplet >>> 13. Did a normal reboot >>> 14. Photoshop will no longer open, hangs at Initialise >>> 15. Did a safe reboot >>> 16. Photoshop now behaving normally again >>> 17. Opened all the applications that normally run >>> 18. Photoshop still OK >>> 19. Normal reboot >>> 20. Photoshop again will not start >>> >>> From the fact that a clone made on Thursday 9 August runs Photoshop in >>> normal boot I conclude that something after 9 August is to blame. I have >>> preserved the clone. I am at a loss as to how to proceed. I have no clear >>> recollection or record of what happened in those few days, my policy is >>> always to install updates when notified by MacUpdate ( but no beta >>> versions!). I have no memory of "trying out" anything and if I did I >>> would have deleted it with CleanMyMac. >>> >>> Severin Crisp >>> >>> >>> >>> On 14/08/2012, at 5:15 PM, Ronda Brown <ro...@mac.com> wrote: >>> >>>> Hi Severin, >>>> >>>> Comments in situ below. >>>> >>>> On 14/08/2012, at 4:42 PM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>> >>>>> Ronni, after a break here is an update on my ongoing issue. I did as >>>>> you suggested and reset Home Directory Permissions and this has stopped >>>>> the untoward Finder requests for authorisation. >>>> >>>> Good to hear. >>>> >>>>> The Photoshop issue remains unresolved. My current situation is that >>>>> Photoshop CS6 will not start, either from my account or from a new user >>>>> account. This situation developed AFTER I did a boot in safe mode and >>>>> found that Photoshop opened. Now it does not start in any account or in >>>>> safe mode, something has been broken. >>>> >>>> Booting into Safe Mode would not break anything. Safe Boot-Mode disables >>>> all unnecessary extensions. >>>> You then Reboot your Mac normally and it re-enables the system extensions. >>>> >>>>> I have uninstalled PhotoShop (Clean my Mac) and reinstalled, no joy. I >>>>> have a clone created just prior to finding this out from the failing >>>>> droplets and Photoshop there opens fine, though the droplets do not work. >>>>> Forget the droplets for the moment, I want PhotoShop back again! >>>>> When opening Photoshop the window progresses to Initialising then quits. >>>>> An Adobe message offers to look at the report and comes back saying it >>>>> can not offer a solution. All my other applications seem unaffected. I >>>>> have knocked out all my Login items but still no Photoshop startup. I >>>>> have zapped PRAM, I have run Disk Warrior, I have repaired permissions, I >>>>> have sworn, I have torn my hair. >>>>> What might I try next? >>>> >>>> Hmmm, not being a fan of Adobe products, about all I can suggest to try is >>>> this: >>>> Did you quit all other applications, even non-Adobe, before you attempted >>>> the install? Not doing so can cause problems. >>>> >>>> 1) ShutDown you Mac >>>> 2) Boot the Mac while holding down the shift key until the Login Window >>>> appears >>>> 3) Login and open the CS6 Disk Image >>>> 4) Copy the contents of the disk image (Blue PS Icon) to the desktop >>>> 5) Launch the installer from the desktop NOT the Disk Image >>>> Install >>>> 7) Reboot the Mac normally (without the Shift key) to re-enable the system >>>> extensions >>>> >>>> The above installation information comes from the Adobe Support Site. >>>> >>>> Cheers, >>>> Ronni >>>> >>>>> Severin >>>>> >>>>> On 13/08/2012, at 9:35 AM, Severin Crisp <sevcr...@westnet.com.au> wrote: >>>>> >>>>>> Thanks, Ronni. I have to go out for the morning, will try this >>>>>> afternoon. >>>>>> Severin >>>>>> On 13/08/2012, at 7:51 AM, Ronda Brown <ro...@mac.com> wrote: >>>>>> >>>>>>> Hi Severin, >>>>>>> >>>>>>> You mentioned: >>>>>>>> Ronni, further information. The Droplets work when I boot in Safe >>>>>>>> mode. >>>>>>>> However Finder still asks for password when I put anything in the >>>>>>>> Trash. Not >>>>>>>> so from the alternative user account (when not in Safe mode). >>>>>>>> Severin >>>>>>> There are certain places where you must authenticate, but your Desktop >>>>>>> isn't one of them (unless you are moving it from a folder that denies >>>>>>> deleting things). >>>>>>> >>>>>>> I would suggest you reset the Home Directory Permissions and ACLs. >>>>>>> >>>>>>> Resetting the home folder permissions with the Reset Password utility >>>>>>> will reset both the owner and the permissions. >>>>>>> >>>>>>> 1. Restart your Mac holding ⌘+R to boot into Lion Recovery, which will >>>>>>> bring you to the Repair Utilities screen. >>>>>>> >>>>>>> 2. Open Terminal from the Utilities menu. >>>>>>> >>>>>>> 3. In Terminal, enter resetpassword and hit return key to open the >>>>>>> Reset Password utility. >>>>>>> >>>>>>> 4. Choose your hard drive icon at the top, then choose your user from >>>>>>> the drop-down menu below. >>>>>>> DO NOT RESET the password here. >>>>>>> >>>>>>> 5. At the bottom of the window, under "Reset Home Directory >>>>>>> Permissions and ACLs", click the "Reset" button. >>>>>>> This may take awhile if you have a lot of files in your home folder. >>>>>>> >>>>>>> This should solve your permissions problems for most apps. However, >>>>>>> it's possible you may have a few apps which had saved files with >>>>>>> special permissions that are different from the user's default >>>>>>> permissions (like preferences or application support files). >>>>>>> For those apps, you may need to delete their preferences or reinstall >>>>>>> the app. >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> On 12/08/2012, at 11:05 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>> wrote: >>>>>>> >>>>>>>> Yes, those are the current permissions >>>>>>>> Thanks >>>>>>>> Severin >>>>>>>> >>>>>>>> On 12/08/2012, at 5:39 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>> >>>>>>>>> Hi Severin, >>>>>>>>> >>>>>>>>> Just a quick reply as I need to do more clients work for tomorrow. >>>>>>>>> >>>>>>>>> Mountain Lion does ask for authorisation and for you to authenticate >>>>>>>>> if you are moving or deleting any that is system related. >>>>>>>>> I've noticed it does this more than in Lion. >>>>>>>>> You might have some permissions problems, but first check what >>>>>>>>> Permissions you have on your Hard Drive and your User Home Folder? >>>>>>>>> HD - system "Read & Write" >>>>>>>>> wheel "Read only >>>>>>>>> everyone "Read only >>>>>>>>> >>>>>>>>> User Home Folder - sev (me) "Read & Write >>>>>>>>> staff "Read only" >>>>>>>>> everyone "read only" >>>>>>>>> >>>>>>>>> Cheers, >>>>>>>>> Ronni >>>>>>>>> >>>>>>>>> >>>>>>>>> On 12/08/2012, at 2:06 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Ronni, yes, Droplets work fine in a fresh account. Interestingly, I >>>>>>>>>> note that I am in general getting requests from Finder for >>>>>>>>>> authorisation when moving files or just trashing them. Seems to >>>>>>>>>> happen when nothing is locked and read and write is enabled for >>>>>>>>>> everything in sight. I suspect that this may be the trouble, the >>>>>>>>>> droplet writes to an existing folder, but where does it come from? >>>>>>>>>> I can find no setting that is relevant. >>>>>>>>>> Severin >>>>>>>>>> >>>>>>>>>> On 11/08/2012, at 5:03 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Yes, I have still to try that >>>>>>>>>>> Severin >>>>>>>>>>> >>>>>>>>>>> On 11/08/2012, at 4:52 PM, Severin Crisp <sevcr...@westnet.com.au> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>>> Yes, the first thing I did when trouble arose was to recreate >>>>>>>>>>>> them. They worked previously in Lion too. As I noted earlier, >>>>>>>>>>>> the Action (script) runs fine when you use it in the >>>>>>>>>>>> File/Automate/ Batch mode but fails when that script is made into >>>>>>>>>>>> a Droplet(Applet). On dragging and dropping a file to it in the >>>>>>>>>>>> dock it gives it gives one half hearted bounce then nothing. >>>>>>>>>>>> Normally it would open Photoshop and carry on. I am sure Adobe >>>>>>>>>>>> will come out with fix in due course, clearly there is something >>>>>>>>>>>> in Mountain Lion that jars with Create Droplet function, or rather >>>>>>>>>>>> running that droplet. >>>>>>>>>>>> Severin >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On 11/08/2012, at 4:39 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Hi Severin, >>>>>>>>>>>>> >>>>>>>>>>>>> So Droplets - File > Get Info shows Kind: Application (32-bit) >>>>>>>>>>>>> These droplets were not originally created in CS6, is that >>>>>>>>>>>>> correct? >>>>>>>>>>>>> >>>>>>>>>>>>> You have tried in a new User Account (as Daniel suggested); do >>>>>>>>>>>>> your existing droplets work fine in the new user account? >>>>>>>>>>>>> >>>>>>>>>>>>> You have now re-created them in CS6 but they are still indicating >>>>>>>>>>>>> they have been created in 32-bit? >>>>>>>>>>>>> >>>>>>>>>>>>> Did you also try (as Daniel suggested) System Preferences > >>>>>>>>>>>>> Security & Privacy - General and 'Allow applications downloaded >>>>>>>>>>>>> from:' and changing it to 'Anywhere' to see if that makes a >>>>>>>>>>>>> difference to the droplets? >>>>>>>>>>>>> >>>>>>>>>>>>> Cheers, >>>>>>>>>>>>> Ronni >>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>> >>>>>>>>>>>>> On 11/08/2012, at 4:07 PM, Severin Crisp >>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> That is the first statement at the beginning of Get Info for the >>>>>>>>>>>>>> droplet. Droplets are drag and drop applications that you >>>>>>>>>>>>>> create within Photoshop from Actions, which are essentially >>>>>>>>>>>>>> scripts. The Droplet looks like an application in the Finder >>>>>>>>>>>>>> etc. >>>>>>>>>>>>>> Severin >>>>>>>>>>>>>> >>>>>>>>>>>>>> On 11/08/2012, at 3:08 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> Well, how did you see that Droplets is 32-bit mode as you >>>>>>>>>>>>>>> mentioned previously? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Photoshop CS6 is only 64 bit application on Mac OS >>>>>>>>>>>>>>> On Windows, it is a 32 and 64 bit application. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 11/08/2012, at 3:01 PM, Severin Crisp >>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> There is no checkbox as in other applications. It just says >>>>>>>>>>>>>>>> "Kind: Application (32 bit)" >>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On 11/08/2012, at 1:25 PM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> If you Uncheck 32-bit it will run in 64-bit mode. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On 11/08/2012, at 12:40 PM, Severin Crisp >>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> The 64 bit option is not available in the Get Info window. >>>>>>>>>>>>>>>>>> Photoshop CS6 is right up to date according to Adobe Updater >>>>>>>>>>>>>>>>>> and of course I have tried recompiling the droplets. >>>>>>>>>>>>>>>>>> HMMMM!!! >>>>>>>>>>>>>>>>>> Enjoy the sunshine, a wonderful 22C here for lunch outside >>>>>>>>>>>>>>>>>> today >>>>>>>>>>>>>>>>>> Regards >>>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> On 11/08/2012, at 7:47 AM, Ronda Brown <ro...@mac.com> wrote: >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> Change it to run in 64bit Mode in the Get Info window. >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>>>>> Sent from Ronni's iPad >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> On 10/08/2012, at 10:35 PM, Severin Crisp >>>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Have just noticed that the Droplets are 32bit. Could that >>>>>>>>>>>>>>>>>>>> be the trouble? >>>>>>>>>>>>>>>>>>>> Severin >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> On 10/08/2012, at 5:46 PM, Daniel Kerr >>>>>>>>>>>>>>>>>>>> <dan...@macwizardry.com.au> wrote: >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Do they give an error message when tried to be used? >>>>>>>>>>>>>>>>>>>>> It could be they're treated as "little applications" that >>>>>>>>>>>>>>>>>>>>> don't pass Gatekeeper. You could try System Preferences >>>>>>>>>>>>>>>>>>>>> -Security and "allow all" (applications) to see if it >>>>>>>>>>>>>>>>>>>>> lets you use them then. >>>>>>>>>>>>>>>>>>>>> (sorry not very clear instructions as not near computer >>>>>>>>>>>>>>>>>>>>> at moment. >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Otherwise possibly another type of coding difference. >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Thats one quick thought worth a try. >>>>>>>>>>>>>>>>>>>>> Will think more later when free if that doesn't help :) >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Kind regards >>>>>>>>>>>>>>>>>>>>> Daniel >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Sent from my iPhone 4s >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> --- >>>>>>>>>>>>>>>>>>>>> Daniel Kerr >>>>>>>>>>>>>>>>>>>>> MacWizardry >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> Phone: 0414 795 960 >>>>>>>>>>>>>>>>>>>>> Email: <daniel AT macwizardry.com.au> >>>>>>>>>>>>>>>>>>>>> Web: <http://www.macwizardry.com.au> >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> ** For Everything Apple ** >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>> On 10/08/2012, at 5:40 PM, Severin Crisp >>>>>>>>>>>>>>>>>>>>> <sevcr...@westnet.com.au> wrote: >>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> I find that my Photoshop CS6 droplets do not work in >>>>>>>>>>>>>>>>>>>>>> Mountain Lion, were fine in Lion. I see this is a >>>>>>>>>>>>>>>>>>>>>> recognised problem with no very clear solution yet. I >>>>>>>>>>>>>>>>>>>>>> find that the same Actions on which I base my failing >>>>>>>>>>>>>>>>>>>>>> Droplets (File/Automate/Create Droplet…) in fact perform >>>>>>>>>>>>>>>>>>>>>> correctly under File/Automate/Batch… Strange, the >>>>>>>>>>>>>>>>>>>>>> action and dialogs seem vitally identical. >>>>>>>>>>>>>>>>>>>>>> Anyone a comment to offer? >>>>>>>>>>>>>>>>>>>>>> Severin Crisp >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> ________________________________________________________ >>> Assoc Professor R Severin Crisp, FIP, CPhys, FAIP >>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia. >>> Phone (08) 9842 1950 (Int'l +61 8 9842 1950) >>> email mailto:sevcr...@westnet.com.au >>> ________________________________________________________ >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > ________________________________________________________ > Assoc Professor R Severin Crisp, FIP, CPhys, FAIP > 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia. > Phone (08) 9842 1950 (Int'l +61 8 9842 1950) > email mailto:sevcr...@westnet.com.au > ________________________________________________________ > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
