Hi WAMUGgers I've been following this for a while and thank Ronni for her tenacity in helping us all. I'm tempted to try Disk Warrior on my new MacBook Pro Early 2013 15" Retina which displays curious behaviour at times (ie ML Software updates always end up with Install failed messages even though they have installed apparently successfully - currently 10.8.4).
However looking at the Disk Warrior website and tech info it is apparent that: "The current DiskWarrior DVD cannot start up the new MacBook Pros introduced June 11, 2012. An updated disc that will also start up these recent Mac models will be released as soon as Apple, Inc. releases new startup files to Alsoft, Inc. and other developers." Any advice here before I fork out my $99US? I guess I could install this on our iMac and do the repairs in Target Disk mode, but I'd rather have the most appropriate software in the first instance. I've sent a tech query to Alsoft and await their response also. Regards and thanks Reg On 25/06/2013, at 7:36 am, Ronni Brown <ro...@mac.com> wrote: > This reply that I sent to WAMUG Mailing list on Friday 21 June 2013 is not > showing in the Mailing List Archives. > So I'm not sure if it came through to the List. I've forwarded the reply > again just in case. > > Cheers, > Ronni > > Begin forwarded message: > >> From: Ronni Brown <ro...@mac.com> >> Subject: Re: MacBook issues >> Date: 21 June 2013 7:59:59 AM AWST >> To: wamug@wamug.org.au >> Reply-To: wamug@wamug.org.au >> >> Hi Stuart, >> >> You need to fix the corruption first if possible. Use DiskWarrior to Rebuild >> and Replace the Directory if it can. >> >> How to use DiskWarrior: >> >> The DiskWarrior DVD is bootable. >> >> 1. Insert the DiskWarrior DVD & Start your Mac, Hold down the “C” key to >> start from the DiskWarrior CD. >> >> 2. When the computer has completed starting up from the DiskWarrior CD, >> the DiskWarrior application will open automatically. >> >> You will then be presented with the DiskWarrior main window from which you >> can rebuild disk directories. >> >> 3. Select Macintosh HD from the drop-down menu >> >> 4. The lower portion of the main window will indicate whether the >> directory is ready to be rebuilt. >> >> If for some reason DiskWarrior cannot rebuild the disk’s directory, it will >> indicate the reasons the directory cannot be rebuilt. >> >> 5. Click the Rebuild button. >> >> DiskWarrior will begin building the replacement directory on the disk to be >> rebuilt. It will first analyse the disk. This analysis can take anywhere >> from several seconds to several minutes or longer, depending on the number >> of files on the disk. When DiskWarrior is finished, it will display a dialog >> informing you of the results of the rebuild. >> >> 6. Click “Replace” to use the replacement directory >> >> If you click “Replace,” DiskWarrior will install the replacement directory >> on your disk. This will result in your disk being “replaced” by the Preview >> disk described above. >> >> 7. DiskWarrior will install the rebuilt directory and keep you updated with >> its progress. >> >> DiskWarrior uses a fail-safe method of replacing the directory whenever >> possible, which will be most cases. To use the fail-safe method, there >> merely needs to be enough free space on the disk to write the new directory. >> There is redundancy designed into the fail-safe method, assuring there is >> never any risk of ending up with an unusable disk if the process is >> interrupted. You can go back to step 4 for any disk for which the process >> was interrupted. >> >> 8. Quit DiskWarrior by selecting "Quit DiskWarrior" from the DiskWarrior >> menu. >> Your computer will now restart. >> >> Cheers, >> Ronni >> >> On 20/06/2013, at 8:43 PM, Stuart Breden <bred...@highway1.biz> wrote: >> >>> Thanks Ronni. >>> >>> I'll try Disk Worrier again. >>> >>> My daughter does not have a back up of her hard drive. >>> >>> I think I know how to reinstall the operating system with loosing her data. >>> Is it all in your tutorial? >>> >>> Looked on your web site but can't find anything about reinstalling OS 10.4. >>> What link do I use? >>> >>> Stuart Breden >>> PO Box 132 >>> Kalamunda WA 6926 >>> Ph: (08) 9257 1577 >>> Mbl: 0417 053 266 >>> >>> Please consider the environment before printing this email >>> >>> >>> On 20/06/2013, at 12:38 AM, Ronda Brown wrote: >>> >>>> Hi Stuart, >>>> >>>> As I mentioned previously this indicates there is corruption/damage, >>>> whether the system software or hardware (hard drive) we are not sure. >>>> >>>> I take it this is a MacBook2,1 Intel Core 2 Duo... not MacBook1,1 Intel >>>> Core Duo. >>>> Because you mentioned the MacBook came with OS X 10.4.8 installed and then >>>> you said you updated it to OS X 10.4.8... Don't you mean you were updating >>>> it to OS X 10.4.11? >>>> >>>> Tim's advise of reinstalling the OS system may need to be used. >>>> >>>> But first: You mentioned you did boot from the DiskWarrior DVD (it takes >>>> about 10 minutes to boot from the disc) and were able to Repair and >>>> Replace the Mac's Directory Database? >>>> >>>> After DW finished the repair and replaced the contents of the drive with >>>> the fixed one, what happened? >>>> Did you remove the DW disc from the drive and reboot as normal? >>>> >>>> Ronni >>>> Sent from Ronni's iPad4 >>>> >>>> On 19/06/2013, at 10:53 PM, Tim Law <t...@peoplehelp.com.au> wrote: >>>> >>>>> Stuart, >>>>> >>>>> Just an idea - have you tried reloading your original system software by >>>>> starting up with the disk the computer came with? And once the computer >>>>> is running fine on the original OS, then upgrading it to the latest. I'm >>>>> wondering if somehow it's lost it's operating system. >>>>> >>>>> Assuming that there were no problems before the upgrade was done, and >>>>> Diskwarrior and the AHT did their stuff without throwing up alarming >>>>> errors on the state of the disk, I'm wondering if starting again from >>>>> scratch would be a reasonable thing to try - through all the upgrades the >>>>> system software may have got corrupted somehow. >>>>> >>>>> Hopefully you can do all this whilst maintaining the user files. Does she >>>>> have a recent backup in case you need to erase the disk and start really >>>>> afresh? >>>>> It's starting to point to desperate measures me thinks. >>>>> >>>>> Tim >>>>> >>>>> >>>>> On 19/06/2013, at 8:34 PM, Stuart Breden <bred...@highway1.biz> wrote: >>>>> >>>>>> You are correct Ronni. Did not do the Safe Boot quite correctly. >>>>>> >>>>>> Now followed your instruction to the letter and still the MacBook will >>>>>> not boot. As previously opens to blank blue screen. >>>>>> >>>>>> Thanks. Any further advice? >>>>>> >>>>>> Stuart Breden >>>>>> PO Box 132 >>>>>> Kalamunda WA 6926 >>>>>> Ph: (08) 9257 1577 >>>>>> Mbl: 0417 053 266 >>>>>> >>>>>> Please consider the environment before printing this email >>>>>> >>>>>> >>>>>> On 18/06/2013, at 9:13 PM, Ronda Brown wrote: >>>>>> >>>>>>> Hi Stuart, >>>>>>> >>>>>>> A Gray, blue or white screen and/or loading bar - means OS X isn't >>>>>>> loading - usually indicating a corrupt/drive issue. >>>>>>> >>>>>>> I'm not sure you correctly did a Safe Mode startup. >>>>>>> >>>>>>>>> Safe boot mode? >>>>>>>> When holding down Shift key at startup comes to startup screen with >>>>>>>> the wheel continuing to spin. >>>>>>> >>>>>>> That is when you release the Shift key and let the system load. >>>>>>> Step 4 below. >>>>>>> >>>>>>> It takes longer to startup in Safe Mode than a normal startup. >>>>>>> >>>>>>> To start up into Safe Mode (to Safe Boot): >>>>>>> >>>>>>> 1. Be sure your Mac is shut down. >>>>>>> 2. Press the power button. >>>>>>> 3. Immediately after you hear the startup tone, hold the Shift key. >>>>>>> The Shift key should be held as soon as possible after the startup >>>>>>> tone, but not before the tone. >>>>>>> 4. Release the Shift key when you see the gray Apple icon and the >>>>>>> progress indicator (looks like a spinning gear). >>>>>>> >>>>>>> During startup in Mac OS X v10.4 through Mac OS X v10.6.8, you will see >>>>>>> "Safe Boot" on the login window. >>>>>>> >>>>>>> To leave Safe Mode, restart the computer normally, without holding any >>>>>>> keys during startup. >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> Sent from Ronni's iPad4 >>>>>>> >>>>>>> On 18/06/2013, at 8:21 PM, Stuart Breden <bred...@highway1.biz> wrote: >>>>>>> >>>>>>>> See below. >>>>>>>> >>>>>>>> Stuart Breden >>>>>>>> PO Box 132 >>>>>>>> Kalamunda WA 6926 >>>>>>>> Ph: (08) 9257 1577 >>>>>>>> Mbl: 0417 053 266 >>>>>>>> >>>>>>>> Please consider the environment before printing this email >>>>>>>> >>>>>>>> >>>>>>>> On 10/06/2013, at 8:38 PM, Tim Law wrote: >>>>>>>> >>>>>>>>> What have you already tried Stuart? >>>>>>>>> >>>>>>>>> Safe boot mode? >>>>>>>> When holding down Shift key at startup comes to startup screen with >>>>>>>> the wheel continuing to spin. >>>>>>>>> >>>>>>>>> Did you let it restart all by itself after the software update, or >>>>>>>>> did it get turned off before the updates had been completed? >>>>>>>> Let it restart by itself and it goes through the startup screen and >>>>>>>> then stays on blue screen. >>>>>>>>> >>>>>>>>> Have you tried restarting from original disks to make sure it's not a >>>>>>>>> hardware issue. Insert original disk and hold C to force it to boot >>>>>>>>> from that. >>>>>>>> Yes. Repaired Permissions and Repair Dick from Dick Utility on the >>>>>>>> Disk 1 of the original disks. did the extended hardware test and no >>>>>>>> problems. >>>>>>>>> >>>>>>>>> Do you have disk Warrior, and have you run it? >>>>>>>> Yes. >>>>>>>>> >>>>>>>>> How did you update? Via the normal online Software Update? >>>>>>>> v10.4.8 via the normal online Software Update. >>>>>>>>> >>>>>>>>> What operating system did she have, or have now? >>>>>>>> On the original disks it was v10.4.8. >>>>>>>>> >>>>>>>>> Did you follow the oft repeated expectations of Ronni before and >>>>>>>>> after any upgrades? >>>>>>>>> i.e. backup, permissions fix etc etc. She's got a whole tutorial on >>>>>>>>> her website if I recall. >>>>>>>> Yes and no. My daughter wanted her MacBook ASAP and did not follow >>>>>>>> exactly as I was sick. >>>>>>>>> >>>>>>>>> Or perhaps you are busy managing the relationship with your daughter >>>>>>>>> - chocolate etc...... >>>>>>>>> >>>>>>>>> Tim >>>>>>>>> >>>>>>>>> >>>>>>>>> On 10/06/2013, at 7:35 PM, Stuart Breden <bred...@highway1.biz> wrote: >>>>>>>>> >>>>>>>>>> My daughter has a MacBook Intel Core 2 Duo/1.83 Ghz (November 20060. >>>>>>>>>> >>>>>>>>>> I upgraded it over the weekend following the Software Update. She >>>>>>>>>> has Microsoft Office 2004. >>>>>>>>>> >>>>>>>>>> After I had completed the updates of the system software and >>>>>>>>>> Microsoft all I got was a blank blue screen. >>>>>>>>>> >>>>>>>>>> What now? >>>>>>>>>> >>>>>>>>>> Stuart Breden >>>>>>>>>> PO Box 132 >>>>>>>>>> Kalamunda WA 6926 >>>>>>>>>> Ph: (08) 9257 1577 >>>>>>>>>> Mbl: 0417 053 266 > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Reg Whitely Home: 08 9921 7272 Mob: 04 8899 7313 Email: rwhit...@internode.on.net
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