How exactly? On OTRS we handle much more sensitive private info :-) Tom Morton
On 12 Sep 2012, at 17:26, Martijn Hoekstra <martijnhoeks...@gmail.com> wrote: > UTRS was created because handling ip unblock requests on OTRS would violate > our privacy policy > On Sep 12, 2012 6:17 PM, "Thomas Morton" <morton.tho...@googlemail.com> > wrote: > >> On 12 September 2012 17:08, David Gerard <dger...@gmail.com> wrote: >> >>> On 12 September 2012 16:50, Matthew Jacobs <sxeptoman...@gmail.com> >> wrote: >>> >>>> One problem with that approach is that OTRS is not seen as >> representative >>>> of WP; the administrators are. If the admins are widely perceived as >>> being >>>> dicks (probably because way to many of them behave like dicks a large >>>> portion of the time), then OTRS is going to continue to be ineffective >> at >>>> changing the perception of WP as unfriendly and more concerned with >>>> protecting territory than having accurate information. >>> >>> >>> I think that's a bit of an inside view. The outside world can't tell >>> an admin from a non-admin, there aren't generally little tags on >>> people's sigs. So the problem is more general dickishness, not >>> specifically admin dickishness. >>> >>> As far as I can tell, outsiders like to have someone central to >>> approach, e.g. the email address. >>> >>> (I vaguely understand someone gave Roth/his biographer the wrong >>> answer, i.e. needing a secondary source rather than a referenceable >>> self-statement. That's a different problem, of course.) >>> >>> >>> - d. >>> >>> >> I figured out where; there is also UTRS (note the U) which is >> a separately maintained support tool (staffed by English Wikipedia admins) >> for requesting unblocks. >> >> We probably need to look into how people are filtered to these things. >> >> (I also am not sure why we have UTRS over OTRS, and why the participants >> are not told to pass such issues onto OTRS who are more experienced in >> handling them). >> >> Tom >> _______________________________________________ >> WikiEN-l mailing list >> WikiEN-l@lists.wikimedia.org >> To unsubscribe from this mailing list, visit: >> https://lists.wikimedia.org/mailman/listinfo/wikien-l >> > _______________________________________________ > WikiEN-l mailing list > WikiEN-l@lists.wikimedia.org > To unsubscribe from this mailing list, visit: > https://lists.wikimedia.org/mailman/listinfo/wikien-l _______________________________________________ WikiEN-l mailing list WikiEN-l@lists.wikimedia.org To unsubscribe from this mailing list, visit: https://lists.wikimedia.org/mailman/listinfo/wikien-l
