I just wanted to add one last thing; thanks to Zachary McCune as well for
coming and engaging with the community on this.  I imagine that it may have
felt like marching into the jaws of the beast to come and deal with the
criticism, so I have to give him much respect for coming and engaging.  I
hope to see more of this rather than less in the future.

Cheers,
Craig

On 2 March 2017 at 19:09, Craig Franklin <cfrank...@halonetwork.net> wrote:

> Hi Anna,
>
> Thanks for offering your thoughts on this (and I mean that sincerely).
> Lord knows that sometimes the temperature on this list and in other venues
> rises to a point where no communication of substance can occur, and all
> that is achieved is that everyone walks away with bruised egos and hurt
> feelings.  Obviously this is not good.
>
> But, let me turn around your email; it's also pretty demoralising for us
> on the other side of the equation when we're described as a bunch who
> 'wants great talent to walk' because we see 'no point to the foundation
> anyway'.  Especially in this particular thread where I see naught but
> respectful yet widespread criticism of the tone of some of the annual
> report.  I *know* you're not trying to shut down the discussion here, or
> retreat into a defensive position with your fingers stick in your ears, but
> that is what it *felt* like reading your email, and that is just as much a
> problem.
>
> I concur with you that the way that the community communicates with the
> Foundation needs to improve.  But from the Foundation's side, you need to
> make it easier for us to communicate in a constructive way.  That includes
> not having discussions around things like values sequestered away on some
> corner at Meta in a densely written essay that might be difficult for
> non-English speakers or those not familiar with the philosophical issues
> around values and corporate ethics to engage fully.
>
> To make this email not all doom-and-gloom, I want to agree with something
> that SJ said; the actual visual presentation and layout of the report is
> fantastic.  Very striking, easy to read, minimalist without being sparse.
> My hat is off to whomever in the Communication team was involved with that
> side of things.
>
> Cheers,
> Craig
>
> On 2 March 2017 at 17:46, Anna Stillwell <astillw...@wikimedia.org> wrote:
>
>> We (people who work and volunteer at the WMF) need a way to get feedback.
>> We need a way to be accountable and responsive.  We all want that. And I
>> actually believe that we are all working in good faith toward that. *And*
>> the cumulative impact of the way people at the Foundation get this
>> feedback
>> begins to feel like public, collective punishment. And that dynamic, one
>> that we all tend to participate in, is driving talented people away from
>> the foundation.
>
>
>
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