This would only affect manual payments, automatic payments are not run
through the web server. But sure, it couldn't hurt.
On 9/29/2014 10:40 AM, Kameron Blomquist wrote:
I wonder if I should just restart now since I won't know if I have
issues until the 1st....
*Kameron B.*
*SightLine Wireless*
*(503) 967-7222*
*www.sightlinewireless.com <http://www.sightlinewireless.com>*
On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman
<j...@imaginenetworksllc.com <mailto:j...@imaginenetworksllc.com>> wrote:
So can you make an error page if it failed to reach Ippay instead
of a blank page?
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 11:11 AM, "Simon Westlake" <si...@powercode.com
<mailto:si...@powercode.com>> wrote:
Looks like this was a DNS problem, it had nothing to do with
the 10.03.09 update. I'm not sure if the IP of the IPPay
gateway changed, but restarting Apache (service httpd restart)
will flush the cache Apache uses and force an update. If it
still doesn't work after that, let me know. Most of the
tickets we've seen over the weekend on this have been solved
by a server reboot (which accomplishes the same thing.)
I don't know exactly what happened/changed yet, but that's
what I have so far.
Anyone who is still having this, please make sure you are
opening a ticket on it with us (supp...@powercode.com
<mailto:supp...@powercode.com> / 920-351-1010
<tel:920-351-1010>) and not just posting here.. I want to make
sure you get assistance.
On 9/29/2014 9:48 AM, Simon Westlake wrote:
I'll pull the ticket shortly and look at it.
On 9/29/2014 9:40 AM, Adair Winter wrote:
Just tested, still doesn't work. I'll wait for someone to
get back with me. I think we opened two tickets on the issue
(by accident).
On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake
<si...@powercode.com <mailto:si...@powercode.com>> wrote:
Those errors won't cause any problems, none of them are
critical. Not that they shouldn't be fixed.. but they
don't indicate any issue related to the payment problem
you are/were experiencing.
On 9/29/2014 9:34 AM, Adair Winter wrote:
[root@powercode ~]# apachectl -k graceful
Warning: DocumentRoot [/var/www/qbwc] does not exist
httpd: apr_sockaddr_info_get() failed for
powercode.amarillowireless.net
<http://powercode.amarillowireless.net>
httpd: Could not reliably determine the server's fully
qualified domain name, using 127.0.0.1 for ServerName
I maybe needed additional arguments. not going to fool
with it anymore and let the people who should actually
be messing with it, fix it. :)
On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:
No. What errors did you get?
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 10:25 AM, "Adair Winter"
<ada...@amarillowireless.net
<mailto:ada...@amarillowireless.net>> wrote:
ran yum updates again. then apachectl graceful
returned some errors.
you?
On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:
Do an apachectl graceful and it should fix
it. They said it's due to a blank result
from IPPay. Couldn't get an answer as to
why we couldn't see an error instead of a
blank page.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 28, 2014 10:15 PM, "Josh Luthman"
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:
Not sure why bash would be relevant at
all. I would be extremely disappointed
if it was involved.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Sep 28, 2014 at 10:14 PM, CBB -
Jay Fuller <par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>> wrote:
Yes....reread your message. Should
have read it closer. Looks like
the problem is related to the yum
patch...assuming you did it ? Our
auto transactions are
working....probably won't take
another manual until tomorrow but
appreciate the heads up there may
be an issue. I'll alert the staff..
Sent from my Verizon Wireless 4G
LTE Smartphone
----- Reply message -----
From: "Josh Luthman"
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
To: "WISPA General List"
<wireless@wispa.org
<mailto:wireless@wispa.org>>
Subject: [WISPA] PSA Powercode
users - careful on the upgrade
Date: Sun, Sep 28, 2014 8:50 PM
10.03.09?
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Sep 28, 2014 at 9:38 PM,
CBB - Jay Fuller
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>>
wrote:
Fyi...I can confirm we have
taken manual payments on
10.03.09. In fact....I have
confirmed two of us in our
company took payments on Friday
manually on two different
computers in two different
locations and had no problems...
Sent from my Verizon Wireless
4G LTE Smartphone
----- Reply message -----
From: "CBB - Jay Fuller"
<par...@cyberbroadband.net
<mailto:par...@cyberbroadband.net>>
To: "WISPA General List"
<wireless@wispa.org
<mailto:wireless@wispa.org>>
Subject: [WISPA]PSA Powercode
users - careful on the upgrade
Date: Sun, Sep 28, 2014 8:29 PM
I do not believe we have
encountered this yet.....
curious have you tried to take
a payment through the customer
portal?
Sent from my Verizon Wireless
4G LTE Smartphone
----- Reply message -----
From: "Josh Luthman"
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>>
To: "WISPA General List"
<wireless@wispa.org
<mailto:wirel...@wispa..org>>
Subject: [WISPA] PSA Powercode
users - careful on the upgrade
Date: Sun, Sep 28, 2014 8:13 PM
Just found out this evening
that we can't do manual
payments. I'm not sure if
automatic will work in the
morning. I'm currently on
10.03.09 (their released
version). After you click OK
for the payment amount it
redirects to a blank page. No
event logs for the account on this.
I upgraded last Tuesday.
Automatic charges from 9/24 are
in our checking account marked
9/26 so I believe that is
working. On 9/26 I personally
did a manual card charge
successfully.
Josh Luthman
Office: 937-552-2340
<tel:937-552-2340>
Direct: 937-552-2343
<tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
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Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
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Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
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--
Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010 <tel:920-351-1010>
E: si...@powercode.com <mailto:si...@powercode.com>
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--
Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
C: 806.231.7180 <tel:806.231.7180>
http://www.amarillowireless.net
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Wireless mailing list
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*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010 <tel:920-351-1010>
E: si...@powercode.com <mailto:si...@powercode.com>
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Wireless@wispa.org <mailto:Wireless@wispa.org>
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--
Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010 <tel:920-351-1010>
E: si...@powercode.com <mailto:si...@powercode.com>
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*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010
E: si...@powercode.com
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