This would only affect manual payments, automatic payments are not run through the web server. But sure, it couldn't hurt.

On 9/29/2014 10:40 AM, Kameron Blomquist wrote:
I wonder if I should just restart now since I won't know if I have issues until the 1st....

*Kameron B.*
*SightLine Wireless*
*(503) 967-7222*
*www.sightlinewireless.com <http://www.sightlinewireless.com>*


On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman <j...@imaginenetworksllc.com <mailto:j...@imaginenetworksllc.com>> wrote:

    So can you make an error page if it failed to reach Ippay instead
    of a blank page?

    Josh Luthman
    Office: 937-552-2340 <tel:937-552-2340>
    Direct: 937-552-2343 <tel:937-552-2343>
    1100 Wayne St
    Suite 1337
    Troy, OH 45373

    On Sep 29, 2014 11:11 AM, "Simon Westlake" <si...@powercode.com
    <mailto:si...@powercode.com>> wrote:

        Looks like this was a DNS problem, it had nothing to do with
        the 10.03.09 update. I'm not sure if the IP of the IPPay
        gateway changed, but restarting Apache (service httpd restart)
        will flush the cache Apache uses and force an update. If it
        still doesn't work after that, let me know. Most of the
        tickets we've seen over the weekend on this have been solved
        by a server reboot (which accomplishes the same thing.)

        I don't know exactly what happened/changed yet, but that's
        what I have so far.

        Anyone who is still having this, please make sure you are
        opening a ticket on it with us (supp...@powercode.com
        <mailto:supp...@powercode.com> / 920-351-1010
        <tel:920-351-1010>) and not just posting here.. I want to make
        sure you get assistance.

        On 9/29/2014 9:48 AM, Simon Westlake wrote:
        I'll pull the ticket shortly and look at it.

        On 9/29/2014 9:40 AM, Adair Winter wrote:
        Just tested, still doesn't work. I'll wait for someone to
        get back with me. I think we opened two tickets on the issue
        (by accident).



        On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake
        <si...@powercode.com <mailto:si...@powercode.com>> wrote:

            Those errors won't cause any problems, none of them are
            critical. Not that they shouldn't be fixed.. but they
            don't indicate any issue related to the payment problem
            you are/were experiencing.


            On 9/29/2014 9:34 AM, Adair Winter wrote:
            [root@powercode ~]# apachectl -k graceful
            Warning: DocumentRoot [/var/www/qbwc] does not exist
            httpd: apr_sockaddr_info_get() failed for
            powercode.amarillowireless.net
            <http://powercode.amarillowireless.net>
            httpd: Could not reliably determine the server's fully
            qualified domain name, using 127.0.0.1 for ServerName

            I maybe needed additional arguments. not going to fool
            with it anymore and let the people who should actually
            be messing with it, fix it. :)


            On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman
            <j...@imaginenetworksllc.com
            <mailto:j...@imaginenetworksllc.com>> wrote:

                No.  What errors did you get?

                Josh Luthman
                Office: 937-552-2340 <tel:937-552-2340>
                Direct: 937-552-2343 <tel:937-552-2343>
                1100 Wayne St
                Suite 1337
                Troy, OH 45373

                On Sep 29, 2014 10:25 AM, "Adair Winter"
                <ada...@amarillowireless.net
                <mailto:ada...@amarillowireless.net>> wrote:

                    ran yum updates again. then apachectl graceful
                    returned some errors.
                    you?

                    On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman
                    <j...@imaginenetworksllc.com
                    <mailto:j...@imaginenetworksllc.com>> wrote:

                        Do an apachectl graceful and it should fix
                        it.  They said it's due to a blank result
                        from IPPay. Couldn't get an answer as to
                        why we couldn't see an error instead of a
                        blank page.

                        Josh Luthman
                        Office: 937-552-2340 <tel:937-552-2340>
                        Direct: 937-552-2343 <tel:937-552-2343>
                        1100 Wayne St
                        Suite 1337
                        Troy, OH 45373

                        On Sep 28, 2014 10:15 PM, "Josh Luthman"
                        <j...@imaginenetworksllc.com
                        <mailto:j...@imaginenetworksllc.com>> wrote:

                            Not sure why bash would be relevant at
                            all.  I would be extremely disappointed
                            if it was involved.



                            Josh Luthman
                            Office: 937-552-2340 <tel:937-552-2340>
                            Direct: 937-552-2343 <tel:937-552-2343>
                            1100 Wayne St
                            Suite 1337
                            Troy, OH 45373

                            On Sun, Sep 28, 2014 at 10:14 PM, CBB -
                            Jay Fuller <par...@cyberbroadband.net
                            <mailto:par...@cyberbroadband.net>> wrote:


                                Yes....reread your message. Should
                                have read it closer.  Looks like
                                the problem is related to the yum
                                patch...assuming you did it ? Our
                                auto transactions are
                                working....probably won't take
                                another manual until tomorrow but
                                appreciate the heads up there may
                                be an issue. I'll alert the staff..

                                Sent from my Verizon Wireless 4G
                                LTE Smartphone

                                ----- Reply message -----
                                From: "Josh Luthman"
                                <j...@imaginenetworksllc.com
                                <mailto:j...@imaginenetworksllc.com>>
                                To: "WISPA General List"
                                <wireless@wispa.org
                                <mailto:wireless@wispa.org>>
                                Subject: [WISPA] PSA Powercode
                                users - careful on the upgrade
                                Date: Sun, Sep 28, 2014 8:50 PM


                                10.03.09?



                                Josh Luthman
                                Office: 937-552-2340 <tel:937-552-2340>
                                Direct: 937-552-2343 <tel:937-552-2343>
                                1100 Wayne St
                                Suite 1337
                                Troy, OH 45373

                                On Sun, Sep 28, 2014 at 9:38 PM,
                                CBB - Jay Fuller
                                <par...@cyberbroadband.net
                                <mailto:par...@cyberbroadband.net>>
                                wrote:


                                    Fyi...I can confirm we have
                                    taken manual payments on
                                    10.03.09.  In fact....I have
                                    confirmed two of us in our
                                    company took payments on Friday
                                    manually on two different
                                    computers in two different
                                    locations and had no problems...

                                    Sent from my Verizon Wireless
                                    4G LTE Smartphone

                                    ----- Reply message -----
                                    From: "CBB - Jay Fuller"
                                    <par...@cyberbroadband.net
                                    <mailto:par...@cyberbroadband.net>>
                                    To: "WISPA General List"
                                    <wireless@wispa.org
                                    <mailto:wireless@wispa.org>>
                                    Subject: [WISPA]PSA Powercode
                                    users - careful on the upgrade
                                    Date: Sun, Sep 28, 2014 8:29 PM



                                    I do not believe we have
                                    encountered this yet.....
                                    curious have you tried to take
                                    a payment through the customer
                                    portal?

                                    Sent from my Verizon Wireless
                                    4G LTE Smartphone

                                    ----- Reply message -----
                                    From: "Josh Luthman"
                                    <j...@imaginenetworksllc.com
                                    <mailto:j...@imaginenetworksllc.com>>
                                    To: "WISPA General List"
                                    <wireless@wispa.org
                                    <mailto:wirel...@wispa..org>>
                                    Subject: [WISPA] PSA Powercode
                                    users - careful on the upgrade
                                    Date: Sun, Sep 28, 2014 8:13 PM


                                    Just found out this evening
                                    that we can't do manual
                                    payments.  I'm not sure if
                                    automatic will work in the
                                    morning.  I'm currently on
                                    10.03.09 (their released
                                    version). After you click OK
                                    for the payment amount it
                                    redirects to a blank page. No
                                    event logs for the account on this.

                                    I upgraded last Tuesday.
                                    Automatic charges from 9/24 are
                                    in our checking account marked
                                    9/26 so I believe that is
                                    working. On 9/26 I personally
                                    did a manual card charge
                                    successfully.

                                    Josh Luthman
                                    Office: 937-552-2340
                                    <tel:937-552-2340>
                                    Direct: 937-552-2343
                                    <tel:937-552-2343>
                                    1100 Wayne St
                                    Suite 1337
                                    Troy, OH 45373

                                    
_______________________________________________
                                    Wireless mailing list
                                    Wireless@wispa.org
                                    <mailto:Wireless@wispa.org>
                                    
http://lists.wispa.org/mailman/listinfo/wireless



                                _______________________________________________
                                Wireless mailing list
                                Wireless@wispa.org
                                <mailto:Wireless@wispa.org>
                                http://lists.wispa.org/mailman/listinfo/wireless



                        _______________________________________________
                        Wireless mailing list
                        Wireless@wispa.org <mailto:Wireless@wispa.org>
                        http://lists.wispa.org/mailman/listinfo/wireless




--
                    Adair Winter
                    VP of Network Operations / Owner
                    Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
                    C: 806.231.7180 <tel:806.231.7180>
                    http://www.amarillowireless.net



                    _______________________________________________
                    Wireless mailing list
                    Wireless@wispa.org <mailto:Wireless@wispa.org>
                    http://lists.wispa.org/mailman/listinfo/wireless


                _______________________________________________
                Wireless mailing list
                Wireless@wispa.org <mailto:Wireless@wispa.org>
                http://lists.wispa.org/mailman/listinfo/wireless




--
            Adair Winter
            VP of Network Operations / Owner
            Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
            C: 806.231.7180 <tel:806.231.7180>
            http://www.amarillowireless.net




            _______________________________________________
            Wireless mailing list
            Wireless@wispa.org  <mailto:Wireless@wispa.org>
            http://lists.wispa.org/mailman/listinfo/wireless

-- Simon Westlake
            *Powercode* - The smart choice in ISP billing and OSS
            powercode.com <http://powercode.com>
            P: 920-351-1010 <tel:920-351-1010>
            E: si...@powercode.com <mailto:si...@powercode.com>

            _______________________________________________
            Wireless mailing list
            Wireless@wispa.org <mailto:Wireless@wispa.org>
            http://lists.wispa.org/mailman/listinfo/wireless




--
        Adair Winter
        VP of Network Operations / Owner
        Amarillo Wireless | 806.316.5071 <tel:806.316.5071>
        C: 806.231.7180 <tel:806.231.7180>
        http://www.amarillowireless.net




        _______________________________________________
        Wireless mailing list
        Wireless@wispa.org  <mailto:Wireless@wispa.org>
        http://lists.wispa.org/mailman/listinfo/wireless

-- Simon Westlake
        *Powercode* - The smart choice in ISP billing and OSS
        powercode.com <http://powercode.com>
        P: 920-351-1010 <tel:920-351-1010>
        E: si...@powercode.com <mailto:si...@powercode.com>


        _______________________________________________
        Wireless mailing list
        Wireless@wispa.org  <mailto:Wireless@wispa.org>
        http://lists.wispa.org/mailman/listinfo/wireless

-- Simon Westlake
        *Powercode* - The smart choice in ISP billing and OSS
        powercode.com <http://powercode.com>
        P: 920-351-1010 <tel:920-351-1010>
        E: si...@powercode.com <mailto:si...@powercode.com>

        _______________________________________________
        Wireless mailing list
        Wireless@wispa.org <mailto:Wireless@wispa.org>
        http://lists.wispa.org/mailman/listinfo/wireless


    _______________________________________________
    Wireless mailing list
    Wireless@wispa.org <mailto:Wireless@wispa.org>
    http://lists.wispa.org/mailman/listinfo/wireless




_______________________________________________
Wireless mailing list
Wireless@wispa.org
http://lists.wispa.org/mailman/listinfo/wireless

--
Simon Westlake
*Powercode* - The smart choice in ISP billing and OSS
powercode.com <http://powercode.com>
P: 920-351-1010
E: si...@powercode.com
_______________________________________________
Wireless mailing list
Wireless@wispa.org
http://lists.wispa.org/mailman/listinfo/wireless

Reply via email to