Couldn't hurt.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2014 11:41 AM, "Kameron Blomquist" <kame...@sightlinewireless.com>
wrote:

> I wonder if I should just restart now since I won't know if I have issues
> until the 1st....
>
> *Kameron B.*
> *SightLine Wireless*
> *(503) 967-7222 <%28503%29%20967-7222>*
> *www.sightlinewireless.com <http://www.sightlinewireless.com>*
>
>
> On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman <j...@imaginenetworksllc.com
> > wrote:
>
>> So can you make an error page if it failed to reach Ippay instead of a
>> blank page?
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>> On Sep 29, 2014 11:11 AM, "Simon Westlake" <si...@powercode.com> wrote:
>>
>>>  Looks like this was a DNS problem, it had nothing to do with the
>>> 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but
>>> restarting Apache (service httpd restart) will flush the cache Apache uses
>>> and force an update. If it still doesn't work after that, let me know. Most
>>> of the tickets we've seen over the weekend on this have been solved by a
>>> server reboot (which accomplishes the same thing.)
>>>
>>> I don't know exactly what happened/changed yet, but that's what I have
>>> so far.
>>>
>>> Anyone who is still having this, please make sure you are opening a
>>> ticket on it with us (supp...@powercode.com / 920-351-1010) and not
>>> just posting here.. I want to make sure you get assistance.
>>>
>>> On 9/29/2014 9:48 AM, Simon Westlake wrote:
>>>
>>> I'll pull the ticket shortly and look at it.
>>>
>>> On 9/29/2014 9:40 AM, Adair Winter wrote:
>>>
>>> Just tested, still doesn't work. I'll wait for someone to get back with
>>> me. I think we opened two tickets on the issue (by accident).
>>>
>>>
>>>
>>> On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake <si...@powercode.com>
>>> wrote:
>>>
>>>>  Those errors won't cause any problems, none of them are critical. Not
>>>> that they shouldn't be fixed.. but they don't indicate any issue related to
>>>> the payment problem you are/were experiencing.
>>>>
>>>>
>>>> On 9/29/2014 9:34 AM, Adair Winter wrote:
>>>>
>>>>  [root@powercode ~]# apachectl -k graceful
>>>> Warning: DocumentRoot [/var/www/qbwc] does not exist
>>>> httpd: apr_sockaddr_info_get() failed for
>>>> powercode.amarillowireless.net
>>>> httpd: Could not reliably determine the server's fully qualified domain
>>>> name, using 127.0.0.1 for ServerName
>>>>
>>>>  I maybe needed additional arguments. not going to fool with it
>>>> anymore and let the people who should actually be messing with it, fix it.
>>>> :)
>>>>
>>>>
>>>> On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman <
>>>> j...@imaginenetworksllc.com> wrote:
>>>>
>>>>> No.  What errors did you get?
>>>>>
>>>>> Josh Luthman
>>>>> Office: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>>   On Sep 29, 2014 10:25 AM, "Adair Winter" <
>>>>> ada...@amarillowireless.net> wrote:
>>>>>
>>>>>> ran yum updates again. then apachectl graceful returned some errors.
>>>>>> you?
>>>>>>
>>>>>> On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman <
>>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>>
>>>>>>> Do an apachectl graceful and it should fix it.  They said it's due
>>>>>>> to a blank result from IPPay.  Couldn't get an answer as to why we 
>>>>>>> couldn't
>>>>>>> see an error instead of a blank page.
>>>>>>>
>>>>>>> Josh Luthman
>>>>>>> Office: 937-552-2340
>>>>>>> Direct: 937-552-2343
>>>>>>> 1100 Wayne St
>>>>>>> Suite 1337
>>>>>>> Troy, OH 45373
>>>>>>>   On Sep 28, 2014 10:15 PM, "Josh Luthman" <
>>>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>>>
>>>>>>>> Not sure why bash would be relevant at all.  I would be extremely
>>>>>>>> disappointed if it was involved.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Josh Luthman
>>>>>>>> Office: 937-552-2340
>>>>>>>> Direct: 937-552-2343
>>>>>>>> 1100 Wayne St
>>>>>>>> Suite 1337
>>>>>>>> Troy, OH 45373
>>>>>>>>
>>>>>>>> On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller <
>>>>>>>> par...@cyberbroadband.net> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Yes....reread your message.  Should have read it closer.  Looks
>>>>>>>>> like the problem is related to the yum patch...assuming you did it ?  
>>>>>>>>> Our
>>>>>>>>> auto transactions are working....probably won't take another manual 
>>>>>>>>> until
>>>>>>>>> tomorrow but appreciate the heads up there may be an issue.  I'll 
>>>>>>>>> alert the
>>>>>>>>> staff..
>>>>>>>>>
>>>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone
>>>>>>>>>
>>>>>>>>>  ----- Reply message -----
>>>>>>>>> From: "Josh Luthman" <j...@imaginenetworksllc.com>
>>>>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>>>>> Subject: [WISPA] PSA Powercode users - careful on the upgrade
>>>>>>>>> Date: Sun, Sep 28, 2014 8:50 PM
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> 10.03.09?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Josh Luthman
>>>>>>>>> Office: 937-552-2340
>>>>>>>>> Direct: 937-552-2343
>>>>>>>>> 1100 Wayne St
>>>>>>>>> Suite 1337
>>>>>>>>> Troy, OH 45373
>>>>>>>>>
>>>>>>>>>  On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller <
>>>>>>>>> par...@cyberbroadband.net> wrote:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Fyi...I can confirm we have taken manual payments on 10.03.09.
>>>>>>>>>> In fact....I have confirmed two of us in our company took payments on
>>>>>>>>>> Friday manually on two different computers in two different 
>>>>>>>>>> locations and
>>>>>>>>>> had no problems...
>>>>>>>>>>
>>>>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone
>>>>>>>>>>
>>>>>>>>>>  ----- Reply message -----
>>>>>>>>>> From: "CBB - Jay Fuller" <par...@cyberbroadband.net>
>>>>>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>>>>>> Subject: [WISPA]PSA Powercode users - careful on the upgrade
>>>>>>>>>> Date: Sun, Sep 28, 2014 8:29 PM
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I do not believe we have encountered this yet..... curious have
>>>>>>>>>> you tried to take a payment through the customer portal?
>>>>>>>>>>
>>>>>>>>>> Sent from my Verizon Wireless 4G LTE Smartphone
>>>>>>>>>>
>>>>>>>>>>  ----- Reply message -----
>>>>>>>>>> From: "Josh Luthman" <j...@imaginenetworksllc.com>
>>>>>>>>>> To: "WISPA General List" <wireless@wispa.org
>>>>>>>>>> <wirel...@wispa..org>>
>>>>>>>>>> Subject: [WISPA] PSA Powercode users - careful on the upgrade
>>>>>>>>>> Date: Sun, Sep 28, 2014 8:13 PM
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Just found out this evening that we can't do manual payments.
>>>>>>>>>> I'm not sure if automatic will work in the morning.  I'm currently on
>>>>>>>>>> 10.03.09 (their released version).  After you click OK for the 
>>>>>>>>>> payment
>>>>>>>>>> amount it redirects to a blank page.  No event logs for the account 
>>>>>>>>>> on this.
>>>>>>>>>>
>>>>>>>>>>  I upgraded last Tuesday.  Automatic charges from 9/24 are in
>>>>>>>>>> our checking account marked 9/26 so I believe that is working.  On 
>>>>>>>>>> 9/26 I
>>>>>>>>>> personally did a manual card charge successfully.
>>>>>>>>>>
>>>>>>>>>> Josh Luthman
>>>>>>>>>> Office: 937-552-2340
>>>>>>>>>> Direct: 937-552-2343
>>>>>>>>>> 1100 Wayne St
>>>>>>>>>> Suite 1337
>>>>>>>>>> Troy, OH 45373
>>>>>>>>>>
>>>>>>>>>> _______________________________________________
>>>>>>>>>> Wireless mailing list
>>>>>>>>>> Wireless@wispa.org
>>>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> _______________________________________________
>>>>>>>>> Wireless mailing list
>>>>>>>>> Wireless@wispa.org
>>>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Wireless mailing list
>>>>>>> Wireless@wispa.org
>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>>  --
>>>>>>
>>>>>> Adair Winter
>>>>>> VP of Network Operations / Owner
>>>>>> Amarillo Wireless | 806.316.5071
>>>>>> C: 806.231.7180
>>>>>> http://www.amarillowireless.net
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Wireless mailing list
>>>>>> Wireless@wispa.org
>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>
>>>>>>
>>>>> _______________________________________________
>>>>> Wireless mailing list
>>>>> Wireless@wispa.org
>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>
>>>>>
>>>>
>>>>
>>>>  --
>>>>
>>>> Adair Winter
>>>> VP of Network Operations / Owner
>>>> Amarillo Wireless | 806.316.5071
>>>> C: 806.231.7180
>>>> http://www.amarillowireless.net
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Wireless mailing 
>>>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>>
>>>>  --
>>>>  Simon Westlake
>>>> *Powercode* - The smart choice in ISP billing and OSS
>>>> powercode.com
>>>> P: 920-351-1010
>>>> E: si...@powercode.com
>>>>
>>>> _______________________________________________
>>>> Wireless mailing list
>>>> Wireless@wispa.org
>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>>
>>>
>>>
>>>  --
>>>
>>> Adair Winter
>>> VP of Network Operations / Owner
>>> Amarillo Wireless | 806.316.5071
>>> C: 806.231.7180
>>> http://www.amarillowireless.net
>>>
>>>
>>>
>>> _______________________________________________
>>> Wireless mailing 
>>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>>>
>>>
>>> --
>>>  Simon Westlake
>>> *Powercode* - The smart choice in ISP billing and OSS
>>> powercode.com
>>> P: 920-351-1010
>>> E: si...@powercode.com
>>>
>>>
>>> _______________________________________________
>>> Wireless mailing 
>>> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>>>
>>>
>>> --
>>>  Simon Westlake
>>> *Powercode* - The smart choice in ISP billing and OSS
>>> powercode.com
>>> P: 920-351-1010
>>> E: si...@powercode.com
>>>
>>> _______________________________________________
>>> Wireless mailing list
>>> Wireless@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>
>>>
>> _______________________________________________
>> Wireless mailing list
>> Wireless@wispa.org
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>>
>
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>
>
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