On 10/4/10 10:48 PM, "Mark Falchook" <[email protected]> wrote:

>How does MSFT determine what percentage of users make use of a particular
>feature? Please explain to me why anyone would want to waste time and
>workflow having to logout and back in again with a different account when
>they can simply switch identities? My wife and I use this feature
>constantly.

I don¹t work for Microsoft, so I can¹t tell you.

>Seems to me that if users make use of a feature (whether it's used for
>the reason the developer intended or not), then it would be beyond
>foolish to remove said feature. And with regards to "weaning"; the only
>thing your attitude is weaning me off of is anything sold by MSFT.

I¹m sorry you think I¹m giving you attitude. I¹m not. I¹m explaining their
reasoning as I¹ve been told through various channels. Please note that I
haven¹t once said I¹m defending their decision. I¹m only explaining their
decision. You choose whether you like the answer or not.

You¹re also more than welcome to let Microsoft know you'd like to see this
feature in future versions of Outlook by using the Help --> Send Feedback
mechanism in any Office application.

-- 

William Smith


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