The chat system mentioned by Quiddity may actually decrease the number of helpees in IRC by encouraging them to use the dedicated messaging system which we hope will appeal to experienced users who will choose to join the category-based chatrooms. Or the chatrooms may fail hard. Research data about the chatroom concept would be good before committing to develop it.
Pine On Aug 12, 2014 9:45 PM, "Emily Monroe" <emilymonro...@gmail.com> wrote: > I don't think you realize how little helpers there actually are. A lot of > responses, as is, go unanswered. We don't need increased participation in > #wikipedia-en-help, unless it's increased participation from helpers and > not helpees. > > From, > Emily > > > On Tue, Aug 12, 2014 at 11:30 PM, Pine W <wiki.p...@gmail.com> wrote: > >> Thanks for finding that page. I don't know how much that kind of chat >> system would help our editor numbers but it's worth discussing. Any >> comments from the Growth and EE teams? >> >> Pine >> On Aug 12, 2014 8:10 PM, "quiddity" <pandiculat...@gmail.com> wrote: >> >>> The pro and cons of web-chat, and some technical options are collated at: >>> https://www.mediawiki.org/wiki/Live_Chat_System >>> (especially the 2nd-to-last section, for "Why not IRC?") >>> IRC makes followup discussion, or time-delayed discussion, too >>> difficult, if the user doesn't use their identical username, and state >>> their home-wiki. Also, it shows IPs if users don't obtain a cloak first. >>> >>> However, just for informational purposes, here are links for easy >>> comparison: >>> https://kiwiirc.com/client/irc.freenode.net/test >>> http://webchat.freenode.net/?channels=#test >>> ( the default client uses http://www.qwebirc.org/ ) >>> >>> HTH, >>> Quiddity >>> >>> >>> On Tue, Aug 12, 2014 at 4:45 AM, Pine W <wiki.p...@gmail.com> wrote: >>> >>>> That proposal could be considered in the long term, but right now we >>>> have plenty of people who seek and get help on IRC, and we can make >>>> incremental improvements to their experience faster than we can build a new >>>> tool from scratch. Few newbies fail hard at IRC. The basics are similar to >>>> texting and private instant messaging software. Let's improve the newbie >>>> user experience. >>>> >>>> Pine >>>> On Aug 11, 2014 1:48 PM, "Nathan" <nawr...@gmail.com> wrote: >>>> >>>>> Newbies are going to fail hard at IRC. Pretty much all of the >>>>> questions Seb >>>>> poses for a built-in newbie chat still exist with a built-in Freenode >>>>> interface, with the addition of a complicated and often difficult (not >>>>> to >>>>> mention culturally... unique) environment. Much better to think along >>>>> the >>>>> lines of the Teahouse, but live. You can jump into a chat queue, and >>>>> people >>>>> who want to help chat with you, and you can close the chat whenever you >>>>> want, and you can't contact people outside of the queue using chat. >>>>> _______________________________________________ >>>>> Wikitech-l mailing list >>>>> wikitec...@lists.wikimedia.org >>>>> https://lists.wikimedia.org/mailman/listinfo/wikitech-l >>>> >>>> >>>> _______________________________________________ >>>> EE mailing list >>>> e...@lists.wikimedia.org >>>> https://lists.wikimedia.org/mailman/listinfo/ee >>>> >>>> >>> >>> _______________________________________________ >>> EE mailing list >>> e...@lists.wikimedia.org >>> https://lists.wikimedia.org/mailman/listinfo/ee >>> >>> >> _______________________________________________ >> Gendergap mailing list >> Gendergap@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/gendergap >> >> > > _______________________________________________ > Gendergap mailing list > Gendergap@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/gendergap > >
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