Hi all, I'm sorry to read about your negative experiences. Pplease keep in mind that the person on the other side of the line is also human and may not have answers to all the questions we may have. I can understand it can be frustrating at times, but try to be kind to the other person too. Be patient with them and recognize that they have many positive experiences as well.
I've been with NAB for around 13 years now and they have always been very helpful, sometimes spending several minutes at a time on the phone until my problem was resolved. On such occasions, they displayed more patience than myself. I am ashamed to admit that there were times when I was rude or unkind to them, but they still treated me with patience and with a smile (you can tell on the phone). Perhaps the day you called they were having a bad day or did not have all the information at hand in case of more niche questions. I would advise you to try again, and try again with a smile, you just might make their day! Warm regards, Manjot -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAObJu_SFZbRL1FhQ4ZF6hGe4Q2ZCWRXgdx%3D6bAs3y%3D0uW6vDEA%40mail.gmail.com.
