If a representative does not know the answer, they can request a caller to drop an email and expect the answer specifying the 5 business days. I think this is an ideal way to deal in some situations.
On Sat, Jan 20, 2024 at 11:36 AM minar singh <crosswind.tes...@gmail.com> wrote: > Dear Prashant sir, > It was in January 2021, the lady received my call and spoke to me rudely. > I was not a member of Access India that time because I had unsubscribed to > the mailing list temporarily so there was no platform for me to escalate. > It is ok to not know everything but the caller could have replied in a > polite way. > > On Sat, Jan 20, 2024 at 11:21 AM anirudh rao <personalanir...@gmail.com> > wrote: > >> Dear Prashanth sir, >> I have no experience with NAB helpline. >> I had called the eyeway helpline once thats all. >> coming to the opinions aird by Rohith and others: >> yes it is understandable that they too are humans like us and they may >> not have all the answers to the questions just like the earthlings as us. >> My opinion was that the person who sits to answer the questions or to >> take calls should be resourceful and well-behaved. >> is it demotivation to the volunteering organizations? >> please do not strawman the argument. >> say in the case of a student like Udit who has just completed 12th and >> wants to know how to further perceive his BCA degree being blind. >> what does the executive mean by saying "aap ka kaam ho jayega" without >> guiding him to the proper channel? >> moreover, you should not be concerned when the people who run the >> organization themselves are receptive to the feedbacks. >> >> On Sat, Jan 20, 2024 at 10:51 AM Rohit Trivedi <rohi...@msn.com> wrote: >> >>> No help line can have answers to all the queries on Phone. It is very >>> demotivating for voluntary organizations and employees when we fail to >>> understand their limitations and challenges. We must acknowledge the >>> voluntary efforts of organizations. >>> >>> >>> >>> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for >>> Windows >>> >>> >>> ------------------------------ >>> *From:* accessindia@accessindia.org.in <accessindia@accessindia.org.in> >>> on behalf of UDIT Pandey <udit52...@gmail.com> >>> *Sent:* Friday, January 19, 2024 9:32:02 PM >>> *To:* 'Mahendra Galani' via AccessIndia <accessindia@accessindia.org.in> >>> *Subject:* [AI] terrible situation of nab and iWay helplines. >>> >>> hi all, >>> I am sharing my experience on boath helplines. >>> nab helpline -- I called the helpline some time back, I asked them >>> questions related to my what to do after 12TH, I told them what I want to >>> do. My Second question was how to purchase a car on my name. People who >>> were there dint help me and said, "aapka kaam hojayega hum aapko kal call >>> karte hai.". I don't know, when that kal will come. >>> 2. Eyeway -- no one picks your call. I called your helpline >>> multiple times, but, no answer. Once, someone answered my call, and when I >>> asked them the same above questions, They also said same thing. But no >>> reply from them. >>> I wanted to share my experiences with these so called helplines. >>> I request the higher officials to take action and improve your helpline >>> experiences. If you can >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to accessindia+unsubscr...@accessindia.org.in. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fdc_Pot3nJXceqi1NcxJ_tA%2BVxcKntR4uG_aaUb_5fwtQ%40mail.gmail.com >>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fdc_Pot3nJXceqi1NcxJ_tA%2BVxcKntR4uG_aaUb_5fwtQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to accessindia+unsubscr...@accessindia.org.in. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/PH7PR02MB9317287B3695CF4286BD439DA8772%40PH7PR02MB9317.namprd02.prod.outlook.com >>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/PH7PR02MB9317287B3695CF4286BD439DA8772%40PH7PR02MB9317.namprd02.prod.outlook.com?utm_medium=email&utm_source=footer> >>> . >>> >> >> >> -- >> "every human is disabled because, none has got the wings to fly". >> Anirudh Rao >> your intellectual comrade. >> call/whatsapp me at 8277012082 >> join on Skype: anirudhrao3 >> if you just wish to be a facebook friend: >> click >> >> https://m.facebook.com/anirudh.rao.7731/about?lst=100005148125152%3A100005148125152%3A1563341090&refid=17 >> and send a request. >> Thank you >> Anirudh Rao. >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAF6avGgrdmOefw--a7sLXRoXvw2QZshGXKsnqAgj64F7hXWNtw%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAF6avGgrdmOefw--a7sLXRoXvw2QZshGXKsnqAgj64F7hXWNtw%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFaicuEuBx3bwZh-JCMVWkxLdt18Q45UjRbn8zi0_hTT2qdb2w%40mail.gmail.com.
