AUP's are for that but I don't know if they provide any shield. I really don't see how a service with no SLA could be deemed by anyone as emergency communications.
On Mon, Jun 24, 2019, 9:05 AM Adam Moffett <dmmoff...@gmail.com> wrote: > Honestly I wish they would stop selling these things with an option to > use the Internet rather than a phone line...or at least require a > landline phone as a backup for the Internet. > > There was a 4 hour outage on a Saturday morning recently caused by a > router failure. Frankly, I'm happy with how quickly we resolved that > given that it was just about the worst failure possible and it happened > on a weekend. But if someone had a problem at that time, and their > health monitoring equipment couldn't phone the mothership to report it I > really don't want that on my head. > > -Adam > > > On 6/24/2019 11:46 AM, Nate Burke wrote: > > I have some relatives that are getting elderly and still living on > > their own. Landline only (Frontier, so it mostly works), they don't > > even have a cell phone. It seems like a lot of devices now are geared > > towards the smart home market, where they presume that you have an > > internet connection. Other devices are $20 or $30/month for the > > monitoring/answering service. There are other family members close > > by, so it really just needs a wireless panic button that can make an > > outbound call to them. A cordless phone is probably more technical > > that can be handled, and I know that it would rarely leave it's base > > station. So a pendent/watch is much more preferable. > > > > Just brainstorming, Preferably, dial a list of numbers until someone > > answers and confirms via keypress or something. > > > > Does something like that exist? > > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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