Agreed.
Although if I fired all my stupid customers, I might not have many left. Makes me think of George Carlin’s classic routine on stupid people: https://www.youtube.com/watch?v=8rh6qqsmxNs Or for something more recent: https://xkcd.com/1386/ From: AF <af-boun...@af.afmug.com> On Behalf Of Lewis Bergman Sent: Monday, June 24, 2019 8:40 PM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] OT: Medical Alert Systems Sounds like a really good reason to fire a customer. On Mon, Jun 24, 2019, 2:47 PM Adam Moffett <dmmoff...@gmail.com <mailto:dmmoff...@gmail.com> > wrote: The problem is people are sometimes dumb. There was actually a specific person who prompted my comment. During that 4 hour outage, someone emailed and called multiple times because their elderly relative relied on the internet connection to reach out in the case of medical emergencies. I said get a landline phone; they claimed there was no option. I checked Verizon's website which clearly said there IS phone service there and sent them the link to it. I also suggested get a second Internet service or a cell phone so you have a backup. They said there isn't any other internet service there and apparently the Verizon POTS doesn't really work there for some reason and there's no cell reception. They seemed to really want to dig their heels in and make this my problem, and I'm not interested. -Adam On 6/24/2019 1:12 PM, Lewis Bergman wrote: AUP's are for that but I don't know if they provide any shield. I really don't see how a service with no SLA could be deemed by anyone as emergency communications. On Mon, Jun 24, 2019, 9:05 AM Adam Moffett <dmmoff...@gmail.com <mailto:dmmoff...@gmail.com> > wrote: Honestly I wish they would stop selling these things with an option to use the Internet rather than a phone line...or at least require a landline phone as a backup for the Internet. There was a 4 hour outage on a Saturday morning recently caused by a router failure. Frankly, I'm happy with how quickly we resolved that given that it was just about the worst failure possible and it happened on a weekend. But if someone had a problem at that time, and their health monitoring equipment couldn't phone the mothership to report it I really don't want that on my head. -Adam On 6/24/2019 11:46 AM, Nate Burke wrote: > I have some relatives that are getting elderly and still living on > their own. Landline only (Frontier, so it mostly works), they don't > even have a cell phone. It seems like a lot of devices now are geared > towards the smart home market, where they presume that you have an > internet connection. Other devices are $20 or $30/month for the > monitoring/answering service. There are other family members close > by, so it really just needs a wireless panic button that can make an > outbound call to them. A cordless phone is probably more technical > that can be handled, and I know that it would rarely leave it's base > station. So a pendent/watch is much more preferable. > > Just brainstorming, Preferably, dial a list of numbers until someone > answers and confirms via keypress or something. > > Does something like that exist? > -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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