I love XKCD. Randall Munroe is clearly not stupid.
Since we're already OT, I highly endorse Randall's "What if?" book:
https://www.amazon.com/What-Scientific-Hypothetical-Questions-International/dp/0544456866
On 6/24/2019 10:07 PM, Ken Hohhof wrote:
Agreed.
Although if I fired all my stupid customers, I might not have many
left. Makes me think of George Carlin’s classic routine on stupid people:
https://www.youtube.com/watch?v=8rh6qqsmxNs
Or for something more recent:
https://xkcd.com/1386/
*From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Lewis Bergman
*Sent:* Monday, June 24, 2019 8:40 PM
*To:* AnimalFarm Microwave Users Group <af@af.afmug.com>
*Subject:* Re: [AFMUG] OT: Medical Alert Systems
Sounds like a really good reason to fire a customer.
On Mon, Jun 24, 2019, 2:47 PM Adam Moffett <dmmoff...@gmail.com
<mailto:dmmoff...@gmail.com>> wrote:
The problem is people are sometimes dumb.
There was actually a specific person who prompted my comment.
During that 4 hour outage, someone emailed and called multiple
times because their elderly relative relied on the internet
connection to reach out in the case of medical emergencies.
I said get a landline phone; they claimed there was no option. I
checked Verizon's website which clearly said there IS phone
service there and sent them the link to it. I also suggested get
a second Internet service or a cell phone so you have a backup.
They said there isn't any other internet service there and
apparently the Verizon POTS doesn't really work there for some
reason and there's no cell reception.
They seemed to really want to dig their heels in and make this my
problem, and I'm not interested.
-Adam
On 6/24/2019 1:12 PM, Lewis Bergman wrote:
AUP's are for that but I don't know if they provide any
shield. I really don't see how a service with no SLA could be
deemed by anyone as emergency communications.
On Mon, Jun 24, 2019, 9:05 AM Adam Moffett
<dmmoff...@gmail.com <mailto:dmmoff...@gmail.com>> wrote:
Honestly I wish they would stop selling these things with
an option to
use the Internet rather than a phone line...or at least
require a
landline phone as a backup for the Internet.
There was a 4 hour outage on a Saturday morning recently
caused by a
router failure. Frankly, I'm happy with how quickly we
resolved that
given that it was just about the worst failure possible
and it happened
on a weekend. But if someone had a problem at that time,
and their
health monitoring equipment couldn't phone the mothership
to report it I
really don't want that on my head.
-Adam
On 6/24/2019 11:46 AM, Nate Burke wrote:
> I have some relatives that are getting elderly and still
living on
> their own. Landline only (Frontier, so it mostly
works), they don't
> even have a cell phone. It seems like a lot of devices
now are geared
> towards the smart home market, where they presume that
you have an
> internet connection. Other devices are $20 or $30/month
for the
> monitoring/answering service. There are other family
members close
> by, so it really just needs a wireless panic button that
can make an
> outbound call to them. A cordless phone is probably
more technical
> that can be handled, and I know that it would rarely
leave it's base
> station. So a pendent/watch is much more preferable.
>
> Just brainstorming, Preferably, dial a list of numbers
until someone
> answers and confirms via keypress or something.
>
> Does something like that exist?
>
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