Sounds like Brinks Home Security, 50 bucks a call too probably

On Mon, Jul 22, 2019 at 12:05 PM <[email protected]> wrote:

> I get called whenever it loses power or connectivity.
>
> *From:* Ken Hohhof
> *Sent:* Monday, July 22, 2019 10:33 AM
> *To:* 'AnimalFarm Microwave Users Group'
> *Subject:* [AFMUG] alarm company calls every time Internet blips
>
>
> I’m used to customers with webcams, and all the issues those involve.  But
> I just had a customer call saying they bought an alarm system that every
> time the Internet goes down, the alarm company calls them.  In this case
> she says their Internet doesn’t work  until they restart their router (not
> from us), so I assume it’s a router issue.  Maybe the new alarm system is
> doing UPnP stuff and messing with the router.
>
>
>
> But in general, is this reasonable?  Every time the customer has a power
> outage or, god forbid, we do system maintenance like firmware upgrades, the
> alarm company is going to  be calling them and pointing at finger at their
> ISP?
>
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