Having the alarm company call at every outage I think is standard practice.  Then if anything happens, it's not their fault..  The Fire alarm I manage  has an RF connection to the alarm company.  The Battery in their RF Transmitter was going bad (In a box only they had a key to), and there was a lot of construction going on.  Every time the power flashed, I got a call that the system had gone offline.

On 7/22/2019 1:34 PM, [email protected] wrote:
Who could stand the noise?
*From:* Ken Hohhof
*Sent:* Monday, July 22, 2019 12:24 PM
*To:* 'AnimalFarm Microwave Users Group'
*Subject:* Re: [AFMUG] alarm company calls every time Internet blips

What happened to guard dogs?

My wife’s grandfather owned basically a junkyard for farmers, and he had guard peacocks.

*From:* AF <[email protected]> *On Behalf Of *[email protected]
*Sent:* Monday, July 22, 2019 1:13 PM
*To:* AnimalFarm Microwave Users Group <[email protected]>
*Subject:* Re: [AFMUG] alarm company calls every time Internet blips

Mine is Peak Alarm.  For my shop.

*From:*Steve Jones

*Sent:*Monday, July 22, 2019 12:01 PM

*To:*AnimalFarm Microwave Users Group

*Subject:*Re: [AFMUG] alarm company calls every time Internet blips

Sounds like Brinks Home Security, 50 bucks a call too probably

On Mon, Jul 22, 2019 at 12:05 PM <[email protected]> wrote:

    I get called whenever it loses power or connectivity.

    *From:*Ken Hohhof

    *Sent:*Monday, July 22, 2019 10:33 AM

    *To:*'AnimalFarm Microwave Users Group'

    *Subject:*[AFMUG] alarm company calls every time Internet blips

    I’m used to customers with webcams, and all the issues those
    involve.  But I just had a customer call saying they bought an
    alarm system that every time the Internet goes down, the alarm
    company calls them.  In this case she says their Internet doesn’t
    work  until they restart their router (not from us), so I assume
    it’s a router issue.  Maybe the new alarm system is doing UPnP
    stuff and messing with the router.

    But in general, is this reasonable?  Every time the customer has a
    power outage or, god forbid, we do system maintenance like
    firmware upgrades, the alarm company is going to  be calling them
    and pointing at finger at their ISP?

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