Commercial in my case.  

From: Ken Hohhof 
Sent: Monday, July 22, 2019 2:59 PM
To: 'AnimalFarm Microwave Users Group' 
Subject: Re: [AFMUG] alarm company calls every time Internet blips

Are these residential systems or commercial?

 

From: AF <[email protected]> On Behalf Of Nate Burke
Sent: Monday, July 22, 2019 3:33 PM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] alarm company calls every time Internet blips

 

Having the alarm company call at every outage I think is standard practice.  
Then if anything happens, it's not their fault..  The Fire alarm I manage  has 
an RF connection to the alarm company.  The Battery in their RF Transmitter was 
going bad (In a box only they had a key to), and there was a lot of 
construction going on.  Every time the power flashed, I got a call that the 
system had gone offline.  

On 7/22/2019 1:34 PM, [email protected] wrote:

  Who could stand the noise?

   

  From: Ken Hohhof 

  Sent: Monday, July 22, 2019 12:24 PM

  To: 'AnimalFarm Microwave Users Group' 

  Subject: Re: [AFMUG] alarm company calls every time Internet blips

   

  What happened to guard dogs?

   

  My wife’s grandfather owned basically a junkyard for farmers, and he had 
guard peacocks.

   

   

  From: AF mailto:[email protected] On Behalf Of [email protected]
  Sent: Monday, July 22, 2019 1:13 PM
  To: AnimalFarm Microwave Users Group mailto:[email protected]
  Subject: Re: [AFMUG] alarm company calls every time Internet blips

   

  Mine is Peak Alarm.  For my shop.  

   

  From: Steve Jones 

  Sent: Monday, July 22, 2019 12:01 PM

  To: AnimalFarm Microwave Users Group 

  Subject: Re: [AFMUG] alarm company calls every time Internet blips

   

  Sounds like Brinks Home Security, 50 bucks a call too probably

   

  On Mon, Jul 22, 2019 at 12:05 PM <[email protected]> wrote:

    I get called whenever it loses power or connectivity.  

     

    From: Ken Hohhof 

    Sent: Monday, July 22, 2019 10:33 AM

    To: 'AnimalFarm Microwave Users Group' 

    Subject: [AFMUG] alarm company calls every time Internet blips

     

    I’m used to customers with webcams, and all the issues those involve.  But 
I just had a customer call saying they bought an alarm system that every time 
the Internet goes down, the alarm company calls them.  In this case she says 
their Internet doesn’t work  until they restart their router (not from us), so 
I assume it’s a router issue.  Maybe the new alarm system is doing UPnP stuff 
and messing with the router.

     

    But in general, is this reasonable?  Every time the customer has a power 
outage or, god forbid, we do system maintenance like firmware upgrades, the 
alarm company is going to  be calling them and pointing at finger at their ISP?


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