We still run into installations that insist on POTS.  I am serving a large data 
center that wants 20 POTS lines for elevator alarms and the such.  So we have 
to find some old POTS line cards and install them in a DLC to generate POTS in 
an area that is 100% FTTH.  

From: Darin Steffl 
Sent: Monday, July 22, 2019 6:55 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] alarm company calls every time Internet blips

In my opinion, alarms should be connected to a reliable cellular provider like 
Verizon or AT&T who typically have backup generators. Cellular will be more 
reliable than a residential internet connection and there's some level of 
redundancy in the fact if one cell tower goes down, it easily fails over to the 
next closest tower since it's a mobile service. 

I don't recommend anything critical like alarms, fire, and medical systems to 
be only on an internet connection. 

On Mon, Jul 22, 2019, 4:07 PM <[email protected]> wrote:

  Commercial in my case.  

  From: Ken Hohhof 
  Sent: Monday, July 22, 2019 2:59 PM
  To: 'AnimalFarm Microwave Users Group' 
  Subject: Re: [AFMUG] alarm company calls every time Internet blips

  Are these residential systems or commercial?



  From: AF <[email protected]> On Behalf Of Nate Burke
  Sent: Monday, July 22, 2019 3:33 PM
  To: AnimalFarm Microwave Users Group <[email protected]>
  Subject: Re: [AFMUG] alarm company calls every time Internet blips



  Having the alarm company call at every outage I think is standard practice.  
Then if anything happens, it's not their fault..  The Fire alarm I manage  has 
an RF connection to the alarm company.  The Battery in their RF Transmitter was 
going bad (In a box only they had a key to), and there was a lot of 
construction going on.  Every time the power flashed, I got a call that the 
system had gone offline.  

  On 7/22/2019 1:34 PM, [email protected] wrote:

    Who could stand the noise?



    From: Ken Hohhof 

    Sent: Monday, July 22, 2019 12:24 PM

    To: 'AnimalFarm Microwave Users Group' 

    Subject: Re: [AFMUG] alarm company calls every time Internet blips



    What happened to guard dogs?



    My wife’s grandfather owned basically a junkyard for farmers, and he had 
guard peacocks.





    From: AF mailto:[email protected] On Behalf Of [email protected]
    Sent: Monday, July 22, 2019 1:13 PM
    To: AnimalFarm Microwave Users Group mailto:[email protected]
    Subject: Re: [AFMUG] alarm company calls every time Internet blips



    Mine is Peak Alarm.  For my shop.  



    From: Steve Jones 

    Sent: Monday, July 22, 2019 12:01 PM

    To: AnimalFarm Microwave Users Group 

    Subject: Re: [AFMUG] alarm company calls every time Internet blips



    Sounds like Brinks Home Security, 50 bucks a call too probably



    On Mon, Jul 22, 2019 at 12:05 PM <[email protected]> wrote:

      I get called whenever it loses power or connectivity.  



      From: Ken Hohhof 

      Sent: Monday, July 22, 2019 10:33 AM

      To: 'AnimalFarm Microwave Users Group' 

      Subject: [AFMUG] alarm company calls every time Internet blips



      I’m used to customers with webcams, and all the issues those involve.  
But I just had a customer call saying they bought an alarm system that every 
time the Internet goes down, the alarm company calls them.  In this case she 
says their Internet doesn’t work  until they restart their router (not from 
us), so I assume it’s a router issue.  Maybe the new alarm system is doing UPnP 
stuff and messing with the router.



      But in general, is this reasonable?  Every time the customer has a power 
outage or, god forbid, we do system maintenance like firmware upgrades, the 
alarm company is going to  be calling them and pointing at finger at their ISP?


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