I would say good luck with the Hartford. I never had any claims with them luckily, but I was billed for 2 years of service after I discontinued my policy from them jacking my rates up over 500%. They they tried to bully the money out of me and told me I had to prove to them I had service during that time. After I provided that they still sent it to some shady collection companies months later that did all kinds of illegal collection attempts like calling my wife's business. I wouldn't touch that company ever. I couldn't even imagine what they would do if I had filed claim with them.

On 11/25/22 6:19 PM, Steve Jones wrote:
Inland marine is on the 2023 agenda, I'm not a rich utah mormon like you where everything is made of gold, so I had to take baby steps.

That,of course depends on how many more of these "hey you damaged...." emails I get before then.

I do feel bad for this guy, water apparently got bumped a few months back, just enough to crack a fitting. It puked this week. So water got shut off Wednesday and repaired today. I'm hoping he didnt host Thanksgiving. I'm going there tommorrow to verify it was us. I cant see that it wasnt based on what appears to be the pipe we put in in the pictures. Invoice lists overtime, so I assume its holiday weekend pay
That made the bill so high

On Fri, Nov 25, 2022, 5:34 PM Chuck McCown via AF <af@af.afmug.com <mailto:af@af.afmug.com>> wrote:

    I filed 2-3 claims, all on our Inland Marine Policy.  We had a
    reel trailer get stolen, we backed over our Underground Magnetics
    locator.  Both large claims.  The policy did not increase afterwards.
    And we have had the odd workers comp claim now and then.
    And on our GL policy we had workers hit peoples parked cars a few
    times.  Nothing major.  And I don’t recall the premium ever
    increasing for any of them. But I have had many years of coverage
    so a pretty good record.  I highly recommend Inland Marine if you
    can afford it.  It covers people stealing from the back of your
    truck.  It covers the machines on the trailers if they get stolen
    or damaged during a wreck.  Your regular auto insurance will not
    do that.
    *From:* Steve Jones
    *Sent:* Friday, November 25, 2022 3:30 PM
    *To:* AnimalFarm Microwave Users Group
    *Subject:* Re: [AFMUG] The Hartford claims
    When I was starting up, its was hard to get anyone to respond or
    get a quote out because of all the variables. Hartford was
    recomended so i went with them. But it seems you dont have an
    actual agent to talk to.
    I've never had a claim before so I dont know the consequenses of
    filing one.
    On Fri, Nov 25, 2022, 3:03 PM Chuck McCown via AF
    <af@af.afmug.com> wrote:

        I don’t use them.  I have always used an independent insurance
        agent that shop all the companies.  My agent works for me and
        tries to save me money.  So there is never a risk to visit
        about things.  He also personally visits every single time
        there is some change in policies.  On the very few occasions I
        have filed claims he fights for my case with whoever is
        underwriting the claim.
        *From:* Steve Jones
        *Sent:* Friday, November 25, 2022 12:26 PM
        *To:* AnimalFarm Microwave Users Group
        *Subject:* [AFMUG] The Hartford claims
        Any of you fine gents use the Hartford for general liability?
        Is there some method to talk to an agent with these guys
        without filing a claim? Calling just circles me to claims
        agents, and they wont tell me anything.
        Im just trying to find out what the impact of a small claim is
        with these guys and whether its best to just pay out of pocket
        if the liability does fall on me.
        I dont want to save a couple grand out of pocket to have my
        rates skyrocket or coverage cancelled since its a new account,
        but then again, I pay for more coverage than I need for what I
        do so its kind of a waste to not use it.
        If any of you guys have filed a claim with them, how smooth is
        the process?

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