Crimping the end wrong. On Thu, Jun 25, 2015 at 8:22 PM, Josh Luthman <j...@imaginenetworksllc.com> wrote:
> What pigtails are you using on the roof? Or are you crimping the end wrong? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Jun 25, 2015 9:13 PM, "Mathew Howard" <mhoward...@gmail.com> wrote: > >> Me! I use UBNT PoE's on Cambium radios all the time :P >> >> It makes it much easier to replace customer's radios if we don't have to >> deal with getting into their house. >> >> On Thu, Jun 25, 2015 at 6:06 PM, Josh Luthman < >> j...@imaginenetworksllc.com> wrote: >> >>> Who would use a Ubnt POE for Cambium radios? >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> On Jun 25, 2015 6:52 PM, "Ken Hohhof" <af...@kwisp.com> wrote: >>> >>>> Why doesn’t anyone seem to have the same complaint about the >>>> Ubiquiti POEs? >>>> >>>> Maybe because they come with the radio so you might as well use them? >>>> Plus they have cool white LEDs? Plus now a wallmount bracket (but that has >>>> to be ordered separately unless you get an AF5X). >>>> >>>> One thing you could do is buy a bunch of yellow patch cords and some >>>> self-adhesive yellow sticky dots. Hopefully the cavemen can match up the >>>> yellow cord with the yellow dot. Or use a dab of hotmelt glue so they >>>> can’t unplug it. I know, it still means paying more for something you >>>> still don’t like as well as the old one. >>>> >>>> Maybe if they put in a current indicator LED like the Tycon CI series, >>>> we find that really helps with troubleshooting over the phone. >>>> >>>> I much prefer AC cords to wall warts, but that’s a personal preference. >>>> >>>> >>>> *From:* Josh Luthman <j...@imaginenetworksllc.com> >>>> *Sent:* Thursday, June 25, 2015 5:41 PM >>>> *To:* af@afmug.com >>>> *Subject:* Re: [AFMUG] [WISPA Members] Canopy POE end of life :-/ >>>> >>>> >>>> Lol!!! >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> On Jun 25, 2015 6:37 PM, "Steve D" <bigd...@gmail.com> wrote: >>>> >>>>> I love the first Q&A response in the FAQ Ray... >>>>> >>>>> >>>>> Q: Why is this change happening? >>>>> >>>>> A: The current Power Supply line is being retired. >>>>> >>>>> >>>>> Given how super helpful that was, I thought I'd help you guys out and >>>>> fill out the rest of the FAQ before you get inundated with more of these >>>>> silly questions. >>>>> >>>>> Q: Why is it being retired? >>>>> A: Because we're making a change to a new Power Supply. >>>>> >>>>> Q: Why is this change happening and why is it being retired? >>>>> A: The old Power Supply is being replaced with a new Power supply. >>>>> >>>>> -Steve D >>>>> >>>>> On Thu, Jun 25, 2015 at 3:16 PM, Sean Heskett <af...@zirkel.us> wrote: >>>>> >>>>>> Hi Ray, >>>>>> >>>>>> Thanks for listening. >>>>>> >>>>>> So if one thing is guaranteed it's that someone is going to unplug >>>>>> the cables that are attached to the POE. either a tech friend will be >>>>>> over >>>>>> to "help" them with their router, their kid will unplug it or they will >>>>>> just decide to unplug the cables for XYZ reason. it's guaranteed to >>>>>> happen. >>>>>> >>>>>> With the old POE there was only one way to screw it up...unplug the >>>>>> cable from the radio outside. usually they think they are smart and they >>>>>> plug the radio cable directly into their router. sometimes they just >>>>>> leave >>>>>> it all unplugged. But when we try to help them put it back together >>>>>> correctly here's how the conversation goes: >>>>>> >>>>>> agent: do you see the 3" flat black cable? >>>>>> client: yes >>>>>> agent: ok good, that goes into your computer or your router WAN port, >>>>>> just like it says on the sticker. >>>>>> client: ok got it plugged in >>>>>> agent: now take the cable coming from the outside, that goes into the >>>>>> port that says "to radio" (we also usually tape the ethernet cable to the >>>>>> ferrite bead with electrical tape so that they have to physically remove >>>>>> the tape to remove the cable) >>>>>> client: ok that's plugged in. >>>>>> agent: great now also make sure that the electrical plug is securely >>>>>> plugged into a wall outlet and that there is a red light on the plug. >>>>>> client: there's a red light and the internet is working again. >>>>>> thanks! >>>>>> >>>>>> 4 easy steps to success! >>>>>> >>>>>> with the new POE there are multiple ways to screw it up. when they >>>>>> unplug everything the labels to put it back are "Gigabit ethernet" and >>>>>> "gigabit ethernet+power". so which one is supposed to go where? well >>>>>> power seems "better", maybe that goes into my computer...nope wrong. but >>>>>> even better labeling won't help a whole lot because once they unplug the >>>>>> cables they usually toss them or do god knows what with them. so here's >>>>>> the support call: >>>>>> >>>>>> agent: do you see the 3" flat black cable? >>>>>> client: i have no idea what you're talking about. i have this weird >>>>>> brick that my 3 month old son is playing with. >>>>>> agent: ok you have the other style adapter. do you see the cable >>>>>> coming from the outside radio? plug that into "gigabit ethernet+power". >>>>>> client: i don't see where that port is. >>>>>> agent: ok, flip the brick over and squint really hard, do you see the >>>>>> faint lettering on the brick. >>>>>> client: maybe, let me grab my glasses. ok i think i see it...click. >>>>>> agent: great, now do you see the cable that goes to the back of your >>>>>> router. >>>>>> client: um yeah on the back of this link-see thing there's 5 or 6 >>>>>> wires. >>>>>> agent: ok there should be a port labeled internet. >>>>>> client: nope i don't see that. >>>>>> agent: is there one labeled WAN? >>>>>> client: yeah >>>>>> agent: ok the cable plugged into the WAN port of your router that >>>>>> goes into the "Gigabit ethernet" port on the brick. >>>>>> client: oh geeze, let me find my glasses again. >>>>>> agent: it's the only other port on the brick. >>>>>> client: ok got it. >>>>>> agent: great, now make sure the power cable is plugged into the wall >>>>>> outlet. >>>>>> client: yeah it's plugged into the wall. >>>>>> agent: ok now that it's all back together does the internet work. >>>>>> client: nope, can you just send someone? i'm tired of all this >>>>>> plugging and unplugging. >>>>>> agent: well, lets just check the cables one more time. "Gigabit >>>>>> ethernet" goes to WAN port on router, "gigabit ethernet+power" goes to >>>>>> the >>>>>> cable going outside to the radio. >>>>>> client: yes that's how i have it. please just send someone. >>>>>> agent: is the power cord plugged into the wall outlet. >>>>>> client: yes >>>>>> agent: is the other end of the power cable plugged into the brick? >>>>>> client: well, um no, no it isn't. you never said to do that! >>>>>> agent: ok well plug that into the brick. does the internet work now? >>>>>> client: yeah i guess, why are all the cables so confusing? i have >>>>>> wireless service, why do you have so many damn wires? >>>>>> >>>>>> catch my drift? labeling would help a bit but honestly there's 6 >>>>>> points of failure on the new POE (2 ethernet ports and 2 sides to the >>>>>> power >>>>>> cable, plus the ethernet ports can be plugged in backward so really it's >>>>>> 6 >>>>>> things to check) the old POE has 3 points of failure. is the ethernet >>>>>> cable from the radio unplugged? is the wall wart unplugged? is the flat >>>>>> black cable unplugged? >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Sean >>>>>> >>>>>> On Thu, Jun 25, 2015 at 12:48 PM, Ray Savich < >>>>>> ray.sav...@cambiumnetworks.com> wrote: >>>>>> >>>>>>> Check out the details at >>>>>>> http://community.cambiumnetworks.com/t5/PMP-450/Canopy-POE-end-of-life/m-p/41732 >>>>>>> >>>>>>> Ray >>>>>>> >>>>>>> >>>>>>> >>>>>>> Join the Conversation >>>>>>> >>>>>>> Cambium Networks Community Forum >>>>>>> <http://community.cambiumnetworks.com/> >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* members-boun...@wispa.org [mailto:members-boun...@wispa.org] >>>>>>> *On Behalf Of *Sean Heskett >>>>>>> *Sent:* Thursday, June 25, 2015 10:38 AM >>>>>>> *To:* af@afmug.com >>>>>>> *Cc:* memb...@wispa.org >>>>>>> *Subject:* Re: [WISPA Members] Canopy POE end of life :-/ >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thanks for the link josh. They normally cost ~$10 so the eBay price >>>>>>> of $24 is someone trying to make a buck on them before they are gone. >>>>>>> Also >>>>>>> eventually eBay will run out too so that's not a long term solution. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Come on cambium listen to your long time loyal customers! >>>>>>> >>>>>>> >>>>>>> >>>>>>> -Sean >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Thursday, June 25, 2015, Josh Luthman < >>>>>>> j...@imaginenetworksllc.com> wrote: >>>>>>> >>>>>>> >>>>>>> http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.Xcanopy+power+supply.TRS0&_nkw=canopy+power+supply&_sacat=0 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Josh Luthman >>>>>>> Office: 937-552-2340 >>>>>>> Direct: 937-552-2343 >>>>>>> 1100 Wayne St >>>>>>> Suite 1337 >>>>>>> Troy, OH 45373 >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Thu, Jun 25, 2015 at 11:24 AM, Sean Heskett <af...@zirkel.us> >>>>>>> wrote: >>>>>>> >>>>>>> Dear Cambium, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Why won't you let us buy the ACPSSW-13B POE if we still want to? >>>>>>> >>>>>>> >>>>>>> >>>>>>> It's very frustrating that we now have to change our install >>>>>>> procedures AND our tech support procedures. The new POE is also very >>>>>>> cumbersome and prone to clients plugging things in backwards etc. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Can you either keep selling them or give us access to the >>>>>>> manufacturer so that we can still buy them? >>>>>>> >>>>>>> >>>>>>> >>>>>>> -Sean >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Members mailing list >>>>>>> memb...@wispa.org >>>>>>> http://lists.wispa.org/mailman/listinfo/members >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>
