Hand is up!! On Apr 30, 2017 9:03 AM, "Jaime Solorza" <losguyswirel...@gmail.com> wrote:
> Well this old dude can usually out work and out last most younger > workers. Experience keeps you from simple mistakes that cause delays. For > example , getting in roof with no charge in drill battery, forgetting right > tools for job, climbing tower with not enough tools or mounting gear > accessories....Discpline keeps you on track, focus keeps you safe, and > skipping the bullshit chats allows you to get task completed in decent time > frame. The 6Ps is the key ...Proper Planning Prevents Piss Poor > Performance... Enough already, heading to Good Luck Cafe for breakfast.... > > On Apr 24, 2017 9:52 AM, "Mathew Howard" <mhoward...@gmail.com> wrote: > >> I don't care whether or not they run, but as long as they aren't wasting >> time. There's a big difference between the guy that walks as slow as he can >> just so that he can get out of doing some work back at the office, or get >> some over time and the guy that's working out the best way to run the >> cable, or calling the office to find out if there are any service calls we >> need him to do while he's walking back to the truck. >> >> What it really comes down to, is whether or not an employee cares about >> what kind of work they do, or if they just want to do everything in the >> easiest possible way and don't really care if what it looks like or how >> long it takes. >> >> On Mon, Apr 24, 2017 at 10:24 AM, Carl Peterson < >> cpeter...@portnetworks.com> wrote: >> >>> I'm in the anti-run crowd. Thinking ahead is much more effective. I >>> would try being his helper. Don't do anything unless he tells you to. You >>> can prompt him, i.e ask him what he needs you to do. Take all day if you >>> need to but make him think through the install. >>> >>> On Mon, Apr 24, 2017 at 11:11 AM, Chuck McCown <ch...@wbmfg.com> wrote: >>> >>>> I never suggested not being safe. >>>> >>>> Here is a fragment of the post that started this thread: >>>> >>>> “This was a hard roof, tall and not LOS and we were done in the truck >>>> heading home in just under two hours. But that was two guys and we ran. >>>> >>>> >>>> >>>> Ok so this is getting long sorry about that but I just am at a loss >>>> with this guy. I did realize on that last job I run on job sites. I always >>>> run to the truck back from the truck and I think ahead. This guy defiantly >>>> does not run and nothing is done with any sense of urgency. “ >>>> >>>> So who are you being the advocate for in this situation? Me, I am 100% >>>> on the side of the employer here. >>>> Sounds like some of you are on the side of telling the employer to fuck >>>> off. >>>> >>>> The point being argued is not safety, not being abusive, it is not even >>>> running. It is a slow employee with no sense of urgency. How can anyone >>>> defend that? >>>> >>>> >>>> *From:* Josh Reynolds >>>> *Sent:* Monday, April 24, 2017 9:04 AM >>>> *To:* af@afmug.com >>>> *Subject:* Re: [AFMUG] installer hire / training process. >>>> >>>> Am soldier, no longer enlisted. >>>> >>>> No one is dying by not having internet, but they could die in a ladder >>>> accident or cordless drill accident or by sliding on ice and bashing their >>>> head by trying to rush on the job site. >>>> >>>> Once you get shot at and blown up a few times in a third world shit >>>> hole, it really puts things into perspective. >>>> >>>> Your install numbers are not worth a life. If they are, well, that's >>>> your call and you get to live with that for better or worse. >>>> >>>> - Josh >>>> >>>> On Apr 24, 2017 9:46 AM, "Chuck McCown" <ch...@wbmfg.com> wrote: >>>> >>>>> Can you imagine telling your employer to fuck off (when asked to >>>>> hustle) in the following jobs? >>>>> Soldier >>>>> Life Guard >>>>> Fireman >>>>> EMT >>>>> Cop >>>>> Airline baggage loader, unloader >>>>> Airline fuel line operator >>>>> Personal Trainer >>>>> Flat Rate Roofer >>>>> Athlete >>>>> ER Nurse >>>>> Fast Food worker during lunch >>>>> Package sorter/truck loader UPS (I had this job once) >>>>> Ranch hand staking hay. >>>>> Subway sandwich maker during lunch. >>>>> Meat cutter. >>>>> >>>>> I could be here all day listing jobs that require you to >>>>> jog/hustle/run. >>>>> >>>>> I do not think it is in any way unreasonable to ask an installer to >>>>> have some spring in their step. >>>>> >>>>> *From:* Chuck McCown >>>>> *Sent:* Monday, April 24, 2017 8:31 AM >>>>> *To:* af@afmug.com >>>>> *Subject:* Re: [AFMUG] installer hire / training process. >>>>> >>>>> Not saying to rush for the sake of rushing, saying to go fast. Do >>>>> things perfectly in the least amount of time possible. That means hustle. >>>>> Why would you chose to slowly drag your ass between the truck and the >>>>> house? There is absolutely no justification for not jogging back and >>>>> forth. Not saying to sprint or full on run. Just jog, show some hustle. >>>>> Economy of movements. That includes tool and supply organization. >>>>> >>>>> At the end of the day it is now many perfect installs you do a day. >>>>> If you get more than the other guy and you drag your ass, I would not can >>>>> you, probably give you a raise. >>>>> >>>>> But if you were dragging your ass, leaving the shop late, BSing >>>>> instead of working I would tell you to ‘hustle” one time... >>>>> >>>>> *From:* Josh Reynolds >>>>> *Sent:* Monday, April 24, 2017 8:24 AM >>>>> *To:* af@afmug.com >>>>> *Subject:* Re: [AFMUG] installer hire / training process. >>>>> >>>>> To tell the truth, I'd be telling you to fuck off as well. >>>>> >>>>> Having an employee run is a liability for several reasons. Rushing >>>>> leads to forgotten things and shoddy work, and tying installs to pay with >>>>> cause you to end up with the install quality that DirecTV subcontractors >>>>> do, as they get paid per room/job as well. It's absolutely shit work that >>>>> looks bad and often has problems you will have to roll a truck for. >>>>> >>>>> Slow and smooth, measured work, thought out in advance with no wasted >>>>> efficiency. THAT will be fast and quality work. >>>>> >>>>> "Slow is smooth, smooth is fast." >>>>> >>>>> In the end, it's your business. I'm just some guy. >>>>> >>>>> - Josh >>>>> >>>>> On Apr 24, 2017 8:57 AM, "Chuck McCown" <ch...@wbmfg.com> wrote: >>>>> >>>>> Well then you would not be working for me. Or UPS or FedEX or Les >>>>> Schwab or Tunex or ...... >>>>> >>>>> Treating someone like crap is a far different thing than treating them >>>>> like an adult. You own their work output when they are on the clock and >>>>> they need to work efficiently. >>>>> >>>>> It is not unreasonable at all to expect some hustle. I don’t pay >>>>> anyone to take their time. >>>>> >>>>> *From:* Timothy Steele >>>>> *Sent:* Monday, April 24, 2017 7:53 AM >>>>> *To:* af@afmug.com >>>>> *Subject:* Re: [AFMUG] installer hire / training process. >>>>> >>>>> >>>>> If you treat your employees like crap like that there going to start >>>>> looking for a new boss I know if I was walking to the house and you told >>>>> me >>>>> to run I would quit on the spot if that's what you want then go for it >>>>> >>>>> On Mon, Apr 24, 2017, 9:43 AM Chuck McCown <ch...@wbmfg.com> wrote: >>>>> >>>>>> You cannot expect a younger person to run for any reason until they >>>>>> decide that it might benefit them, and even them real hustle will be >>>>>> rare. >>>>>> >>>>>> I would put them on piece rate or daily rate and tell them they have >>>>>> to do at least 3 per day to keep their job. Once they are doing 3, then >>>>>> up >>>>>> it to 4 or keep them on piece rate. >>>>>> >>>>>> Have you actually said “RUN!” when they were walking from truck to >>>>>> house? Have them watch the first half of full metal jacket and give >>>>>> them a >>>>>> bit of drill sergeant treatment. >>>>>> >>>>>> I believe in “management by telling” you actually have to tell them, >>>>>> in simple and clear terms exactly what you want. >>>>>> >>>>>> >>>>>> >>>>>> *From:* Brandon Yuchasz >>>>>> *Sent:* Sunday, April 23, 2017 5:37 PM >>>>>> *To:* af@afmug.com >>>>>> *Subject:* [AFMUG] installer hire / training process. >>>>>> >>>>>> I was going to type a long PC type post about this (which I did >>>>>> anyway sorry) . But instead I am going to just ask how you guys go about >>>>>> trying to teach / train a new installer to work faster? >>>>>> >>>>>> >>>>>> >>>>>> We have a guy right now that was hired to be an installer with other >>>>>> duties as assigned. He is good at the other duties and has a good >>>>>> understanding of networking, computers and even RF. The problem is that >>>>>> he >>>>>> is very slow on installs and the primary job he was hired to do. >>>>>> >>>>>> >>>>>> >>>>>> I spent quite a bit of time with him last week trying to figure out >>>>>> where the speed issues were coming from. So I took him on site surveys >>>>>> ahead of time with me and we laid out the entire installs during the >>>>>> survey. Install here, wire down here, across here in through wall here >>>>>> and >>>>>> terminate. You could see the tower from these sites so hanging and tuning >>>>>> the radio was a breeze. >>>>>> >>>>>> >>>>>> >>>>>> I sent him out on two installs the day after that. First one I >>>>>> considered a hard install. The second one easy. They took him over 10 >>>>>> hours not counting drive time. >>>>>> >>>>>> >>>>>> >>>>>> I spent the next morning doing site checks on them with the customers >>>>>> permission. Both customers were happy with him and his install and not a >>>>>> single thing on the install was done incorrectly I took another installer >>>>>> with me and asked him to run the time frame in his head. He came up to 3 >>>>>> hours for each install. So had I but we are both experienced. >>>>>> >>>>>> >>>>>> >>>>>> So I talked really briefly with the new guy about getting faster and >>>>>> then took him to an install I had surveyed myself. Ran him through the >>>>>> entire install. Radio here, wire down here….. in and terminate. Install >>>>>> router. I left the more experienced guy with him to answer questions but >>>>>> told him to not physically help and explained to the new guy that if he >>>>>> had >>>>>> questions to ask because the other guy is there to help him figure out a >>>>>> faster process and would be talking with me after the install about ways >>>>>> to speed up the process so we can help him. I should mention the >>>>>> experienced guy is a supervisor so no hard feelings should be had here. I >>>>>> left him at 9:00 >>>>>> >>>>>> >>>>>> >>>>>> I was thinking that maybe I was being unrealistic in my time frames >>>>>> on installs since normally I have a helper on my installs and we knock >>>>>> out >>>>>> three to four a day. I felt like I got my installs done in 3 hours max >>>>>> when >>>>>> I was alone but never really timed them. So when I left the new guy I >>>>>> drove >>>>>> a half hour to what I considered a hard install and did it alone. Was >>>>>> done >>>>>> at 12:30 and driving back to check on the new guy. When I got there he >>>>>> was >>>>>> just about done with the install but the truck was spread around the >>>>>> driveway ( not throwing stones I have been known to do this). So he was >>>>>> going past hour 4 at this point with paperwork and packing the truck he >>>>>> was >>>>>> going to be at 5 for sure. I stepped in did the paperwork and quietly >>>>>> asked the other guy to pack up the truck some. This was done for selfish >>>>>> reasons ( its Friday and I have a family) and also because we had a >>>>>> between 1 and 3 to hit for the final install of the day. >>>>>> >>>>>> >>>>>> >>>>>> Grabbed subway. Scoffed it down. I bought and we headed to the last >>>>>> job. >>>>>> >>>>>> >>>>>> >>>>>> I had the supervisor guy in my truck and we have worked together a >>>>>> lot 100s of installs together. So on the way to the install which he had >>>>>> never seen I prep him on it. Big ladder ( 32”) up on the gable on the >>>>>> back >>>>>> of the house. Take the little giant around to the deck so I can access >>>>>> the >>>>>> roof. And it’s a tripod install. So when we pull into the drive I point >>>>>> to >>>>>> the back of the house “that’s the back” he says okay and I go to ring the >>>>>> doorbell and say hello. He has the new guy with him so he told him to >>>>>> help >>>>>> with the ladder and then instructed him to start an rj45 on a wire. When >>>>>> I >>>>>> walked out the ladder was up and the supervisor was at the top screwing >>>>>> down the tripod. I grabbed the mast, mounted the antenna and put the >>>>>> wireless unit on it to tune and scurried up the small ladder and up the >>>>>> roof. Ill make this short. We hung the gear and tuned and marked the >>>>>> tripod >>>>>> and I went down and he had just finished the RJ45. In his defense he had >>>>>> put one on a 3 foot scrap piece that he had confused with the rest of the >>>>>> wire in the box( I don’t know) so this was his second end. Anyway we >>>>>> just >>>>>> ran the job and he stayed out of the way. This was a hard roof, tall and >>>>>> not LOS and we were done in the truck heading home in just under two >>>>>> hours. >>>>>> But that was two guys and we ran. >>>>>> >>>>>> >>>>>> >>>>>> Ok so this is getting long sorry about that but I just am at a loss >>>>>> with this guy. I did realize on that last job I run on job sites. I >>>>>> always >>>>>> run to the truck back from the truck and I think ahead. This guy >>>>>> defiantly >>>>>> does not run and nothing is done with any sense of urgency. He is >>>>>> certainly >>>>>> smart and I hate to let him go because he has other values but I don’t >>>>>> know >>>>>> what I can do to help him. He was hired to take the load off of me and I >>>>>> realize at the beginning new guys are work but its been over two months >>>>>> now >>>>>> he just recently took on jobs alone and he is not taking the load off. He >>>>>> is adding to it. >>>>>> >>>>>> >>>>>> >>>>>> Thoughts? >>>>>> >>>>>> >>>>>> >>>>>> Is to wrong to say, your slow I don’t know why but I am going to fire >>>>>> you if you don’t get fast. I wish I could tell you how to get fast but >>>>>> Its >>>>>> lots of little things. Start with running everywhere you go and see if >>>>>> that >>>>>> helps? >>>>>> >>>>>> >>>>>> >>>>>> Seriously…. I do want to know from those of you that have hired lots >>>>>> of guys what are your thoughts? Should I not be running one man crews >>>>>> with >>>>>> the expectation of two installs in an 8 hour day with an hour of drive >>>>>> time >>>>>> in there? >>>>>> >>>>>> >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Brandon >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >>> -- >>> >>> Carl Peterson >>> >>> *PORT NETWORKS* >>> >>> 401 E Pratt St, Ste 2553 >>> >>> Baltimore, MD 21202 >>> >>> (410) 637-3707 >>> >> >>