Can you block/throttle a VPN connection with DPI? Make it so that if
the customer turns it on the VPN their connection gets worse than with
it off?
On Wed, Jun 21, 2017 at 11:43 PM, Jeremy <jeremysmi...@gmail.com
<mailto:jeremysmi...@gmail.com>> wrote:
On that point, we tell them that it is not our responsibility to
track their specific usage. We tell them that their are routers
like the Fortigate which can track usage, but that we do not
support those devices. I tell them that I think the new Torch
router does it too, but that we have no experience with these
devices. "The only way that we track which websites are visited
and what you are doing on the Internet is with a warrant or an
order from the Department of Justice". We stand behind our usage
tracking, and if they do not want to pay the bill then they can
find another provider. We have lost two or three customers over
four years who refuse to pay, and it usually isn't worth sending
those ones to collections. We just go and collect our equipment
and write it off as bad debt.
On Wed, Jun 21, 2017 at 7:52 PM, Adam Moffett <dmmoff...@gmail.com
<mailto:dmmoff...@gmail.com>> wrote:
That's an interesting point.
------ Original Message ------
From: "Stefan Englhardt" <s...@genias.net <mailto:s...@genias.net>>
To: af@afmug.com <mailto:af@afmug.com>; "Wireless
Administrator" <wirel...@htn.net <mailto:wirel...@htn.net>>
Sent: 6/21/2017 3:18:07 PM
Subject: Re: [AFMUG] Ready for the Xbox one X and 100GB games?
We fade out our usage based plans. *Every* single customer
who had to pay surplus makes us a lot of work. Calls from
each single family member, what IP is this. Why cant you
tell me what x.y.z.w is. I dont use Akamai ...
You have to take care there is no angry escalating dispute
for a view Euros. I am sure this service times cost us
more money than the customers had to pay surplus. We have
to do flat pricing.
On Wed, 21 Jun 2017 18:59:41 +0000
"Wireless Administrator" <wirel...@htn.net
<mailto:wirel...@htn.net>> wrote:
This industry is in trouble. Nobody wants usage based
billing. Customers don’t want it for obvious reasons.
ISP’s are afraid to implement it for fear of losing
customers. If you lose money on an account is it
really an asset to your business? I feel that the
Large ISP’s have already implemented Usage Based Rate
Adjustment. They seem to have an automated process to
adjust rates that will force off the heavy users. Our
industry will not get respect until it asks for it.
UBB or UBRA (New term I coined) is the way ….
Steve
From: Af [mailto:af-boun...@afmug.com
<mailto:af-boun...@afmug.com>] On Behalf Of Mark -
Myakka Technologies
Sent: Wednesday, June 21, 2017 2:07 PM
To: Simon Westlake
Subject: Re: [AFMUG] Ready for the Xbox one X and
100GB games?
Simon,
But metered billing makes them think about what they
are doing. Does the baby need to be falling asleep
watching a 4K movie? The best way I can put it is
renting an apartment with utilities included. If I'm
renting an apartment in FL with electric included, my
AC is going to be set at 68 24/7. The cat will be
very comfortable all day, why should I care. However,
if I'm paying for electric, the cat will have to deal
with 78 during the day and I may have to deal with 72
when I get home.
Bandwidth prices are dropping for some, but for others
it is still expensive. Not to mention the HW costs to
upgrade your network to handle the higher bandwidth
internally.
4K tvs cost more to buy than 1080 or 720 TV's. Why
should someone who is willing to stream at 720 or pay
for satellite TV, be forced to pay the same as that
guy that wants to watch in 4K. Why should a single
person who just needs dependable fast internet
occasionally be force to pay the same amount as the
family with 6 kids and 30 devices? Why should the kid
willing to buy his game on a disc be forced to pay the
same as the guy who doesn't want to get up off the
couch to change a disc?
Why is it we are the only industry that is expected to
deliver a top notch fast and reliable service at a
single low price. The electric company gets to charge
per KW, the all you can eat buffet charges per person,
the cell phone company charges per device,
cable/satellite charges per box, hell even the
streaming companies get to put limits on the number of
people that can stream per account. Why is it when we
ask a heavy user to pay their fair share all hell
breaks lose and we are the greedy bastards?
-- Best regards,
Mark
<mailto:m...@mailmt.com <mailto:m...@mailmt.com>>
mailto:m...@mailmt.com <mailto:m...@mailmt.com>
Myakka Technologies, Inc.
<http://www.MyakkaTech.com> www.MyakkaTech.com
<http://www.MyakkaTech.com>
Proud Sponsor of the Myakka City Relay For Life
<http://www.RelayForLife.org/MyakkaCityFL
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------
Wednesday, June 21, 2017, 1:11:27 PM, you wrote:
The problem with metered billing is that it doesn't
solve the problem. The customer still purchased a game
they want to download, or they have a 4K TV they want
to watch movies on. Most people are just going to look
for other options if they have to pay every time they
try to use a device in their household, and even if
people are willing to pay, you still have to be able
to deliver enough service to them to give them the
speeds they want.
Until there is more spectrum available, I think DPI is
a much better solution.. you can deprioritize and
shape things like game downloads, and prioritize/shape
their video streaming. I wish there was a better
option, but I really don't think implementing UBB is a
solution to this problem. It may give you more money
to build up your network a bit, but it is poison to
most customer's ears, and it won't change their
behavior that much unless it's extremely painful for
them financially.
On 6/21/2017 10:51 AM, Steve Jones wrote:
metered billing.. wave of the future
On Wed, Jun 21, 2017 at 9:46 AM, Adam Moffett <
<mailto:dmmoff...@gmail.com
<mailto:dmmoff...@gmail.com>> dmmoff...@gmail.com
<mailto:dmmoff...@gmail.com>> wrote:
I read some scary stuff the other day along a similar
vein.
Basically if you're selling 25mbps then you'll need a
4:1 oversubscription ratio to support peak hours hi
def streaming without complaint.
As adoption of 4K video increases, that ratio will
approach 1:1. You'll have to either start supplying
100meg, or start billing for consumption....or jack
the price way up.
They were looking only at streaming video trends, and
didn't even consider stuff like this.
------ Original Message ------
From: "Jeremy" < <mailto:jeremysmi...@gmail.com
<mailto:jeremysmi...@gmail.com>>
jeremysmi...@gmail.com <mailto:jeremysmi...@gmail.com>>
To: <mailto:af@afmug.com <mailto:af@afmug.com>>
af@afmug.com <mailto:af@afmug.com>
Sent: 6/21/2017 1:03:09 AM
Subject: Re: [AFMUG] Ready for the Xbox one X and
100GB games?
Yeah, this sucks for us. Even worse, many of these
games come out with dual licenses so that you can play
on Windows 10 or XB1 for the same purchase. I bought
a couple games and checked it out. It was amazing to
be able to just continue my Halo Wars right where I
left off on my laptop, but it was double the download
size. This makes Forza potentially 200GB, without
DLC. When you are providing customers 300-500GB per
month without overages it makes heavy Xbox customers
very quickly switch providers. I'm not sure if that is
a blessing or a curse. For now, it has not been a
gigantic churn issue for us, but the future of 4K
content will likely hit us all pretty hard.
My main issue with this is that purchasing a disc is
not an option. I initially bought discs, only to find
that even after ripping them to the hard drive, I have
to walk down to the network closet to insert the disc.
Digitally purchased games can just be loaded from a
menu, like all of the hacked consoles. There is no
option to 'upgrade' to a digital license if you have
purchased a disc. Also, if you own multiple Xbox One
consoles (say at home and at work), you can play any
of your games on either console, at any time, just not
simultaneously. Discs are now useless to me. The
only way to get this digital license is to download it
from the Internet (or hack the console...not yet an
option). This has been a big bummer to heavy Xbox
users when they get hit with massive overages, and
they usually switch to Comcast.
On Tue, Jun 20, 2017 at 10:19 PM, Eric Kuhnke <
<mailto:eric.kuh...@gmail.com
<mailto:eric.kuh...@gmail.com>> eric.kuh...@gmail.com
<mailto:eric.kuh...@gmail.com>> wrote:
This will be the new normal with the next generation
Xbox, when many customers start bringing them home...
<https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download
<https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download>>
https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download
<https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download>
-- Simon Westlake
Email: <mailto:simon@sonar.software
<mailto:simon@sonar.software>> simon@sonar.software
Phone: (702) 447-1247 <tel:%28702%29%20447-1247> US /
(780) 900-1180 <tel:%28780%29%20900-1180> CA
---------------------------
Sonar Software Inc
The future of ISP billing and OSS
<https://sonar.software> https://sonar.software