Yes, but it depends on the type of VPN. Some will only show up as SSL, so you'd have to just throttle all SSL traffic. If you've setup your rules to prioritize and shape traffic based on type though, it will probably happen anyway. For example, I have a rule setup in my house to prioritize gaming and voice traffic at the top, and streaming second. I limit total streaming to about 60% of my available capacity. I limit all software updates, backups, etc to a low rate (I think I have it at 256Kbps) except between 1AM and 5AM. This has fixed pretty much every issue I have in my home with iPads, phones, etc, pushing backups during the day and saturating my upstream. If everything was encapsulated in a VPN, I'd be back to having latency spikes and issues with buffering.

On 6/22/2017 10:15 AM, Kurt Fankhauser wrote:
Can you block/throttle a VPN connection with DPI? Make it so that if the customer turns it on the VPN their connection gets worse than with it off?

On Wed, Jun 21, 2017 at 11:43 PM, Jeremy <jeremysmi...@gmail.com <mailto:jeremysmi...@gmail.com>> wrote:

    On that point, we tell them that it is not our responsibility to
    track their specific usage.  We tell them that their are routers
    like the Fortigate which can track usage, but that we do not
    support those devices.  I tell them that I think the new Torch
    router does it too, but that we have no experience with these
    devices.  "The only way that we track which websites are visited
    and what you are doing on the Internet is with a warrant or an
    order from the Department of Justice".  We stand behind our usage
    tracking, and if they do not want to pay the bill then they can
    find another provider.  We have lost two or three customers over
    four years who refuse to pay, and it usually isn't worth sending
    those ones to collections.  We just go and collect our equipment
    and write it off as bad debt.

    On Wed, Jun 21, 2017 at 7:52 PM, Adam Moffett <dmmoff...@gmail.com
    <mailto:dmmoff...@gmail.com>> wrote:

        That's an interesting point.


        ------ Original Message ------
        From: "Stefan Englhardt" <s...@genias.net <mailto:s...@genias.net>>
        To: af@afmug.com <mailto:af@afmug.com>; "Wireless
        Administrator" <wirel...@htn.net <mailto:wirel...@htn.net>>
        Sent: 6/21/2017 3:18:07 PM
        Subject: Re: [AFMUG] Ready for the Xbox one X and 100GB games?

            We fade out our usage based plans. *Every* single customer
            who had to pay surplus makes us a lot of work. Calls from
            each single family member, what IP is this. Why cant you
            tell me what x.y.z.w is. I dont use Akamai ...
            You have to take care there is no angry escalating dispute
            for a view Euros. I am sure this service times cost us
            more money than the customers had to pay surplus. We have
            to do flat pricing.

            On Wed, 21 Jun 2017 18:59:41 +0000
             "Wireless Administrator" <wirel...@htn.net
            <mailto:wirel...@htn.net>> wrote:

                This industry is in trouble.  Nobody wants usage based
                billing.  Customers don’t want it for obvious reasons.
                ISP’s are afraid to implement it for fear of losing
                customers. If you lose money on an account is it
                really an asset to your business? I feel that the
                Large ISP’s have already implemented Usage Based Rate
                Adjustment. They seem to have an automated process to
                adjust rates that will force off the heavy users.  Our
                industry will not get respect until it asks for it.
                UBB or UBRA (New term I coined) is the way ….



                Steve



                From: Af [mailto:af-boun...@afmug.com
                <mailto:af-boun...@afmug.com>] On Behalf Of Mark -
                Myakka Technologies
                Sent: Wednesday, June 21, 2017 2:07 PM
                To: Simon Westlake
                Subject: Re: [AFMUG] Ready for the Xbox one X and
                100GB games?



                Simon,

                But metered billing makes them think about what they
                are doing.  Does the baby need to be falling asleep
                watching a 4K movie?  The best way I can put it is
                renting an apartment with utilities included.  If I'm
                renting an apartment in FL with electric included, my
                AC is going to be set at 68 24/7.  The cat will be
                very comfortable all day, why should I care.  However,
                if I'm paying for electric, the cat will have to deal
                with 78 during the day and I may have to deal with 72
                when I get home.

                Bandwidth prices are dropping for some, but for others
                it is still expensive.  Not to mention the HW costs to
                upgrade your network to handle the higher bandwidth
                internally.
                4K tvs cost more to buy than 1080  or 720 TV's.  Why
                should someone who is willing to stream at 720 or pay
                for satellite TV, be forced to pay the same as that
                guy that wants to watch in 4K.  Why should a single
                person who just needs dependable fast internet
                occasionally be force to pay the same amount as the
                family with 6 kids and 30 devices?  Why should the kid
                willing to buy his game on a disc be forced to pay the
                same as the guy who doesn't want to get up off the
                couch to change a disc?
                Why is it we are the only industry that is expected to
                deliver a top notch fast and reliable service at a
                single low price.  The electric company gets to charge
                per KW, the all you can eat buffet charges per person,
                the cell phone company charges per device,
                cable/satellite charges per box, hell even the
                streaming companies get to put limits on the number of
                people that can stream per account.  Why is it when we
                ask a heavy user to pay their fair share all hell
                breaks lose and we are the greedy bastards?


                -- Best regards,
Mark <mailto:m...@mailmt.com <mailto:m...@mailmt.com>>
                mailto:m...@mailmt.com <mailto:m...@mailmt.com>

                Myakka Technologies, Inc.
                <http://www.MyakkaTech.com> www.MyakkaTech.com
                <http://www.MyakkaTech.com>

                Proud Sponsor of the Myakka City Relay For Life
                <http://www.RelayForLife.org/MyakkaCityFL
                <http://www.RelayForLife.org/MyakkaCityFL>>
                http://www.RelayForLife.org/MyakkaCityFL
                <http://www.RelayForLife.org/MyakkaCityFL>

                Please Donate at Please Donate at
                <http://www.myakkatech.com/RFL.html
                <http://www.myakkatech.com/RFL.html>>
                http://www.myakkatech.com/RFL.html
                <http://www.myakkatech.com/RFL.html>
                ------

                Wednesday, June 21, 2017, 1:11:27 PM, you wrote:


                The problem with metered billing is that it doesn't
                solve the problem. The customer still purchased a game
                they want to download, or they have a 4K TV they want
                to watch movies on. Most people are just going to look
                for other options if they have to pay every time they
                try to use a device in their household, and even if
                people are willing to pay, you still have to be able
                to deliver enough service to them to give them the
                speeds they want.

                Until there is more spectrum available, I think DPI is
                a much better solution.. you can deprioritize and
                shape things like game downloads, and prioritize/shape
                their video streaming. I wish there was a better
                option, but I really don't think implementing UBB is a
                solution to this problem. It may give you more money
                to build up your network a bit, but it is poison to
                most customer's ears, and it won't change their
                behavior that much unless it's extremely painful for
                them financially.

                On 6/21/2017 10:51 AM, Steve Jones wrote:


                metered billing.. wave of the future



                On Wed, Jun 21, 2017 at 9:46 AM, Adam Moffett <
                <mailto:dmmoff...@gmail.com
                <mailto:dmmoff...@gmail.com>> dmmoff...@gmail.com
                <mailto:dmmoff...@gmail.com>> wrote:


                I read some scary stuff the other day along a similar
                vein.

                Basically if you're selling 25mbps then you'll need a
                4:1 oversubscription ratio to support peak hours hi
                def streaming without complaint.
                As adoption of 4K video increases, that ratio will
                approach 1:1.  You'll have to either start supplying
                100meg, or start billing for consumption....or jack
                the price way up.

                They were looking only at streaming video trends, and
                didn't even consider stuff like this.



                ------ Original Message ------
                From: "Jeremy" < <mailto:jeremysmi...@gmail.com
                <mailto:jeremysmi...@gmail.com>>
                jeremysmi...@gmail.com <mailto:jeremysmi...@gmail.com>>
                To:  <mailto:af@afmug.com <mailto:af@afmug.com>>
                af@afmug.com <mailto:af@afmug.com>
                Sent: 6/21/2017 1:03:09 AM
                Subject: Re: [AFMUG] Ready for the Xbox one X and
                100GB games?


                Yeah, this sucks for us.  Even worse, many of these
                games come out with dual licenses so that you can play
                on Windows 10 or XB1 for the same purchase.  I bought
                a couple games and checked it out.  It was amazing to
                be able to just continue my Halo Wars right where I
                left off on my laptop, but it was double the download
                size.  This makes Forza potentially 200GB, without
                DLC.  When you are providing customers 300-500GB per
                month without overages it makes heavy Xbox customers
                very quickly switch providers. I'm not sure if that is
                a blessing or a curse.  For now, it has not been a
                gigantic churn issue for us, but the future of 4K
                content will likely hit us all pretty hard.
                My main issue with this is that purchasing a disc is
                not an option.  I initially bought discs, only to find
                that even after ripping them to the hard drive, I have
                to walk down to the network closet to insert the disc.
                Digitally purchased games can just be loaded from a
                menu, like all of the hacked consoles.  There is no
                option to 'upgrade' to a digital license if you have
                purchased a disc.  Also, if you own multiple Xbox One
                consoles (say at home and at work), you can play any
                of your games on either console, at any time, just not
                simultaneously.  Discs are now useless to me.  The
                only way to get this digital license is to download it
                from the Internet (or hack the console...not yet an
                option).  This has been a big bummer to heavy Xbox
                users when they get hit with massive overages, and
                they usually switch to Comcast.

                On Tue, Jun 20, 2017 at 10:19 PM, Eric Kuhnke <
                <mailto:eric.kuh...@gmail.com
                <mailto:eric.kuh...@gmail.com>> eric.kuh...@gmail.com
                <mailto:eric.kuh...@gmail.com>> wrote:


                This will be the new normal with the next generation
                Xbox, when many customers start bringing them home...
                
<https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download
                
<https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download>>
                
https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download
                
<https://m.hardocp.com/news/2017/06/18/forza_motorsport_7_will_be_100gb_download>


                -- Simon Westlake
                Email:  <mailto:simon@sonar.software
                <mailto:simon@sonar.software>> simon@sonar.software
                Phone: (702) 447-1247 <tel:%28702%29%20447-1247> US /
                (780) 900-1180 <tel:%28780%29%20900-1180> CA
                ---------------------------
                Sonar Software Inc
                The future of ISP billing and OSS
                <https://sonar.software> https://sonar.software







--
Simon Westlake
Email: simon@sonar.software
Phone: (702) 447-1247 US / (780) 900-1180 CA
---------------------------
Sonar Software Inc
The future of ISP billing and OSS
https://sonar.software

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