Tim 

I support this plan

It makes a lot of sense on two fronts:
1 - making sure there are abuse-c contacts for all resources
2 - making sure that it’s the correct / appropriate contact

Regards

Michele

--
Mr Michele Neylon
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On 09/12/2015, 12:49, "anti-abuse-wg on behalf of Tim Bruijnzeels" 
<anti-abuse-wg-boun...@ripe.net on behalf of t...@ripe.net> wrote:

>Dear working groups,
>
>As you know all organisations that have internet number resources allocated or 
>assigned by the RIPE NCC need to have an abuse-c attribute according to policy 
>2011-06. The following implementation plan was communicated for this policy:
>
>https://labs.ripe.net/Members/kranjbar/implementation-details-of-policy-2011-06
>
>Phase 1 of this plan was completed in December 2013, setting up abuse-c for 
>then existing LIRs. Phase 2 of this plan was completed for organisations 
>holding sponsored PI resources in November 2014. However, since then LIRs and 
>end-users have been responsible for ensuring that an abuse-c exists for their 
>organisation. In practice it has proven difficult to enforce this, since 
>abuse-c is not a mandatory attribute in the RIPE DB schema, and as a result 
>new cases where organisations do not have an abuse contact have been created.
>
>There is an important change in the implementation we would like to do – based 
>on our experiences thus far – which would like the community's mandate on. We 
>propose to use the end-user organisation's email address instead of the 
>sponsoring LIR email address. We believe there are valid reasons for this 
>change, but of course if this suggested change is controversial we would 
>encourage discussing it in the anti-abuse working group. Ideally, we need to 
>have a decision on this by early January so that we can prepare the work.
>
>
>1) Prevent NEW cases
>
>We want to ensure that no new cases will be created as follows:
>
>= Since 1 March, the new member application form already provides much better 
>integration with the RIPE Database
>  - because of this an abuse contact is now created whenever a new LIR is 
> activated
>  - it can be modified the LIR, e.g. using web-updates, but not removed
>
>= We are currently adapting the new create organisation webupdates form to 
>include abuse-c by default allowing the user to:
>  - reference an existing abuse-c role object, or
>  - enter an email address to create an abuse-c role for the organisation 
> (using the same maintainer)
>
>= We are also adapting the edit organisation webupdates form to always suggest 
>adding an abuse-c contact if it's not present
>
>= We plan to extend the new request forms:
>  - check that an end-user organisation has abuse-c before it can be used
>  - if not, refer to the edit form for the organisation where it will be easy 
> to add reference an existing abuse contact, or create a new object
>
>2) Resolve remaining EXISTING cases
>
>Originally the idea for phase 2 was to use the sponsoring LIR's email address 
>in case the end-user organisation was unresponsive to requests to set their 
>own abuse contact. However, since then policy 2012-08 has been implemented and 
>nowadays the sponsoring LIR, and its abuse contact, can be found through the 
>sponsoring-org attribute. 
>
>Also, the RIPE NCC found that using the sponsoring organisation's email 
>address leads to a number of issues:
>
>- end-users have no incentive to set their own abuse-c, rather then letting 
>abuse questions go to their sponsor, so the majority remains unresponsive
>- in case an end-user has resources from more than one sponsor it is ambiguous 
>which sponsor's email should be used
>- many LIRs were unpleasantly surprised by finding their email address in the 
>abuse-c of the organisation they sponsor
>- in case LIRs no longer wish to sponsor resources, or when they are returned, 
>existing references to their email in the end-user abuse-c are not cleaned up
>
>We would therefore like to propose a change to the implementation plan when 
>addressing the remaining cases. Today, in case no abuse contact is set, users 
>of the database will resort to using the organisation's default email. 
>Therefore, adding a dedicated abuse-c role object using this email address, 
>doesn't cause any noticeable new effects on organisations. It may well be the 
>correct email address to use for an organisation, and no action would be 
>required. However, it *enables* an organisation to use a different email 
>address for abuse questions if appropriate.
>
>We would like to email remaining LIRs, and end-user organisations and 
>sponsoring LIRs on Monday 1 February, giving them until Monday 15 February to 
>set their abuse contact. We realise that this means we would have another 
>delay, but we believe that it would be unwise to do this change over the end 
>of year holiday period, and to ensure that we can give proper support to 
>questions we want to avoid doing this at the same time as the start of the 
>year invoicing.
>
>Please let us know what you think.
>
>Kind regards,
>
>Tim Bruijnzeels
>Assistant Manager Software Engineering
>RIPE NCC Database Group
>
>
>

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