Thanks Christopher!!!! So this is not documented any where except in training materials - is that correct?
Thanks! On Tue, Mar 18, 2008 at 3:44 PM, strauss <[EMAIL PROTECTED]> wrote: > I think that is because the source Form Name is > CHG:ChangeAPDetailSignature, not CHG:InfrastructureChange, and > customizations and workflow are required to SYS:Form Field Selection, > the translation filters ($value$ -> #value#), three NTE:Sys Control > forms and their workflow before ANY fields will show up for that form; > they must not have defined ANY in the OOTB application. The information > I have about this is that it is covered in detail in BMC Remedy ITSM > 7.x: Advanced Solutions for Incident and Problem Management, so the only > docs are going to be from the Training department. There were tidbits > of this presented at the last UserWorld Tutorials. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > > Sent: Tuesday, March 18, 2008 2:26 PM > > To: arslist@ARSLIST.ORG > > Subject: Question: SYS:Notification Messages > > > > I tried to insert another field into the email message body > > of Notification Message Tag - CHG-APR-ApprovalNTForIndividual > > - however the pull down is empty. > > > > Has anyone come across this? > > > > Thanks! > > > > ______________________________________________________________ > > _________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
