Not that I have been able to find, and some parts of the tutorial were pretty sketchy - leaving out the details you need to actually do it step-by-step.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Tuesday, March 18, 2008 4:23 PM > To: arslist@ARSLIST.ORG > Subject: Re: Question: SYS:Notification Messages > > Thanks Christopher!!!! So this is not documented any where > except in training materials - is that correct? > > Thanks! > > > > On Tue, Mar 18, 2008 at 3:44 PM, strauss > <[EMAIL PROTECTED]> wrote: > > I think that is because the source Form Name is > > CHG:ChangeAPDetailSignature, not CHG:InfrastructureChange, and > > customizations and workflow are required to SYS:Form Field > Selection, > > the translation filters ($value$ -> #value#), three NTE:Sys Control > > forms and their workflow before ANY fields will show up for > that form; > > they must not have defined ANY in the OOTB application. The > > information I have about this is that it is covered in > detail in BMC > > Remedy ITSM > > 7.x: Advanced Solutions for Incident and Problem Management, so the > > only docs are going to be from the Training department. There were > > tidbits of this presented at the last UserWorld Tutorials. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center http://itsm.unt.edu/ > > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > > > Sent: Tuesday, March 18, 2008 2:26 PM > > > To: arslist@ARSLIST.ORG > > > Subject: Question: SYS:Notification Messages > > > > > > I tried to insert another field into the email message body > > > of Notification Message Tag - CHG-APR-ApprovalNTForIndividual > > > - however the pull down is empty. > > > > > > Has anyone come across this? > > > > > > Thanks! > > > > > > ______________________________________________________________ > > > _________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" > > > > > > > > > > > ______________________________________________________________ > _________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > ______________________________________________________________ > _________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
