Hi Rick,
Try this for the escalation -
Run If qualifier -
(( 'Status' = "Sent") AND ( 'Send Time' != $NULL$
)
Run Process -
Application-Delete-Entry "SHR:TmpMessages" $Request ID$
Frank Ginny
Sr. Remedy Admin / Developer
** We are
running an escalation nightly that runs this command:
Application-Query-Delete-Entry
"SHR:TmpMessages" (( 'Status' = "Sent") AND ( 'Send Time' != $NULL$
)). The effect is to clear a form that contains records
accumulated during the day, but which are no longer needed.
Running this
creates thousands of entries in the arerror.log file (roughly, but not exactly,
equivalent to the number of records in the form) that say this: Thu May
29 10:31:45 2008 390603 :
Entry does not exist in database (ARERR 302)pan>.
There are no
errors that show up in the api or sql logs, and the records DO get
deleted. Any
idea why these errors appear? I'm kinda stumped as to where else to look
for a
cause.
Rick
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