The version would be either Patch 9003 or Patch 9005 Leonard
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Friday, March 13, 2009 8:42 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool Error Sorry, forgot that one. 1.0.01. Unless someone can correct me, that's the latest and greatest. I double checked my spreadsheets, and they look good. The Convert to CSV worked, it's the Import process that's failing. I checked and all the data is in the CSVs. Thanks, Mark Mark Lev Sr. Systems Consultant 703-672-4390 732-859-5827 (cell) mark....@rightstarsystems.com ----------------------------------------------------------- RightStar Systems, Inc. 100 East Street SE, Suite 202 Vienna, VA 22180 USA ----------------------------------------------------------- ________________________________ From: Action Request System discussion list(ARSList) on behalf of Leonard Neely - FOJ Sent: Fri 3/13/2009 11:15 AM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool Error ** Mark, What version on Data Management tool (DMT) are you using? Make sure that there are no extra columns at the end of the spreadsheet templates you are importing. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: Friday, March 13, 2009 7:37 AM To: arslist@ARSLIST.ORG Subject: Data Management Tool Error ** Hello, I am having a problem with Data Management Tool, and was hoping someone could help. ARS 7.1 ITSM 7.03 Windows OS SQL Server All latest patches Error occurs when trying to Import CSV Files. The convert worked. Following is the error: (I've xx'd out the password) ... <ACTL> Checking DLD:DIP:Import_ProcessBatch (100) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Set Fields <ACTL> Process: "C:\Program Files\BMC Software\BMC Remedy ITSM Data Management Tool\Data Load\Import.bat" C:\Program?Files\AR?System\Admin C:\Program?Files\BMC?Software\BMC?Remedy?ITSM?Data?Management?Tool Skittles CTM-LoginID 2693 0 ? xxxx Foundation <ACTL> z1D Char02 (1000000066) = **** **** Unable to load mappings from file. 1 ... I would greatly appreciate anyones help. Thanks, Mark __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
