Hi Mark, Sorry if you already got a response to this and I'm repeating it. I just had this issue today and I was told that it will work if you fall back to the 7.0.01 patch 004 Admin tool... just put it in a different directory so you don't wipe out the settings for your current patch.
Mary Dollus SAIC On Fri, Mar 13, 2009 at 10:15 AM, Leonard Neely - FOJ < lne...@focusonjobs.com> wrote: > ** > > Mark, > > > > What version on Data Management tool (DMT) are you using? Make sure that > there are no extra columns at the end of the spreadsheet templates you are > importing. > > > > Leonard > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Mark Lev > *Sent:* Friday, March 13, 2009 7:37 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Data Management Tool Error > > > > ** > > Hello, > > > > I am having a problem with Data Management Tool, and was hoping someone > could help. > > > > ARS 7.1 > > ITSM 7.03 > > Windows OS > > SQL Server > > All latest patches > > > > Error occurs when trying to Import CSV Files. The convert worked. > > > > Following is the error: (I've xx'd out the password) > > ... > > <ACTL> Checking DLD:DIP:Import_ProcessBatch (100) > <ACTL> -> Passed qualification -- perform if actions > <ACTL> 0: Set Fields > > <ACTL> Process: "C:\Program Files\BMC Software\BMC Remedy ITSM > Data Management Tool\Data Load\Import.bat" C:\Program?Files\AR?System\Admin > C:\Program?Files\BMC?Software\BMC?Remedy?ITSM?Data?Management?Tool Skittles > CTM-LoginID 2693 0 ? xxxx Foundation > <ACTL> z1D Char02 (1000000066) = **** > > **** Unable to load mappings from file. > > 1 > > ... > > I would greatly appreciate anyones help. > > > > Thanks, > > Mark > > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
