Have your DBA change it back to the default of AR#Admin# in the DB, then start up your Remedy...you may find that it connects just fine. Then you can change it through the admin console and it'll update the db and the config file with the encrypted pw. If this works, you know the PW in production is the default.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ray T. Sent: Thursday, July 02, 2009 11:10 AM To: arslist@ARSLIST.ORG Subject: How do I Change the ARAdmin password Remedy uses Without having Remedy up Hi all, I am trying to setup an instance of Remedy that is a copy of the production. I copied the file system and had the oracle database copied as well, and then made changes as necessary, but I hit a wall. unfortunately, the aradmin password was changed in the copied database. When the new instance of Remedy starts and tries to connect to the copied database, it of course tries to use the aradmin password from production and it fails to connect. I don't know the password for aradmin user in production database (don't ask). How can I tell Remedy, when it's not running, to use a certain password for aradmin? I thought the password was encrypted in ar.conf, but I don't see it there. Not that it would help, because it would be in encrypted form. Where does Remedy store aradmin password? Can't be in the database. Other than doing an "upgrade" install of AR Server on the copied instance, what option do I have? I hesitate to change the password in prod and then copy ar.conf...because I suspect that some external stuff may be tapping into the database there using aradmin account. TIA. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
