Hi Ray T,
Try to change the password in DB, for ARAdmin the default password is
AR#Admin# then edit the ar.conf file, find a line that begins with
DB-Password if this line exists comment it (#) or delete it

Be careful with capital and small letters

Cheers!

-Valo








2009/7/2 Ray T. <cool.deve...@gmail.com>

> Hi all, I am trying to setup an instance of Remedy that is a copy of
> the production. I copied the file system and had the oracle database
> copied as well, and then made changes as necessary, but I hit a wall.
>
> unfortunately, the aradmin password was changed in the copied
> database. When the new instance of Remedy starts and tries to connect
> to the copied database, it of course tries to use the aradmin password
> from production and it fails to connect. I don't know the password for
> aradmin user in production database (don't ask).
>
> How can I tell Remedy, when it's not running, to use a certain
> password for aradmin? I thought the password was encrypted in ar.conf,
> but I don't see it there. Not that it would help, because it would be
> in encrypted form. Where does Remedy store aradmin password? Can't be
> in the database.
>
> Other than doing an "upgrade" install of AR Server on the copied
> instance, what option do I have?
>
> I hesitate to change the password in prod and then copy
> ar.conf...because I suspect that some external stuff may be tapping
> into the database there using aradmin account.
>
> TIA.
>
>
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