Misi: I just checked an export of some custom workflow, and even workflow attached to custom fields on an overlay form+view reference the form name without the "__o".
If we think of the features delivered by ARS as a stack, with higher-level features dependent on lower-level features (similar to the OSI model), then I'm guessing that the overlay feature was inserted fairly low in the stack, and features above it are mostly unaware of its existence -- all they see is the same old presentation/surface they would have seen in 7.6.03. This is just a guess on my part, though. FWIW, --Phil -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, April 22, 2011 09:26 To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.04 Form Overlays - nextId increments Hi Phil, Well, you can also add fields that are overlay, and in that case workflow can be attached. This means that a lot can be attached to the overlay schemaId. My guess is that you get a copy of everything as soon as you create an overlay form+view. I have exported an overlay form, and you get two versions of the form. The base, and a complete overlay copy with added fields etc. They have probably put the complete copy of the form+view in the application repository in the database. Everything except the T-, H, and B-tables who are still kept together as one. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I'm guessing you're right, Misi. I tried to query a CTM_People__o view > once, and couldn't. Perhaps the record in the arschema table is primarily > to support deleting an overlay? > > --Phil > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Friday, April 22, 2011 02:17 > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.6.04 Form Overlays - nextId increments > > Hi, > > These are only guesses, based on your results, but I think that the > important nextId-number would be the base-form-arschema-record (without > the __o). > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Okay, maybe not... >> >> NTE:SYS-Define NT Events is schemaId 606 >> BPCU created NTE:SYS-Define NT Events__o as schemaId 2032 because I >> added >> some notifications and that required additional attributes in the >> Notification Event field. >> >> NTE:SYS-Define NT Events 7.0.03 had 95 records and a nextId of 118 >> NTE:SYS-Define NT Events__o has a nextId of 118 - picked up when it was >> created by BPCU >> >> After the upgrade to 7.6.04... >> NTE:SYS-Define NT Events 7.6.04 has 151 records and a nextId of 3356 >> (Next-ID-Block-Size: 100 during upgrade) >> NTE:SYS-Define NT Events__o remains at a nextId of 118 >> >> ...so they do NOT stay in sync. >> >> Christopher Strauss, Ph.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss >> Sent: Thursday, April 21, 2011 1:47 PM >> To: arslist@ARSLIST.ORG >> Subject: ARS 7.6.04 Form Overlays - nextId increments >> >> Observations: >> On my upgraded 7.6.04 system, there are now TWO schemas: >> HPD:Help Desk (schemaId 993) >> HPD:Help Desk__o (schemaId 2052) >> >> There are still the usual T, H, and B tables for 993, but NONE defined >> for >> 2052. On first glance, schemaId 2052 appears to exist ONLY as an entry >> in >> the arschema table. Since it does not have a T-table, the actual data >> for >> my custom fields must still be stored in T993, correct? >> >> Both tables have the same nextId - 59161. >> >> Which one do I set to 100000 if I want to create test tickets in the >> overlaid system? Both? Will they increment together? If not, what >> happens if you ever decide to delete your form overlay and go back to >> the >> origin object... will the nextId value be out of sync? Inquiring minds >> want to know... >> >> No I haven't tested yet - I have to get to a point where I can easily >> roll >> the db back after I (potentially) screw it all up. >> >> Christopher Strauss, Ph.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> > > ____________________fields etc added ___________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
