Continuing the discussion... even though migrator reports that the fields in the form overly were updated, the views were not. If you look at the same CTM:People record (appadmin) on a 7.6.04 clean install server, versus the one you upgraded with an overlay, the upgraded overlay does not display things like the new Assignment tab, but instead shows the original fields from that tab in their 7.00.00 locations on the General tab. The two new Knowledge Management fields do not appear anywhere. The pure 7.6.04 version also sets a lot of the fields to disabled/read only/grayed out/ or hidden that remain enabled/visible on the 7.00.00 overlay.
This explains why one of the sites I was talking to on BMCDN was deleting the BPCU-created form view overlays, creating new 7.6.04 view overlays, then adding their customizations manually. This negates some of the value to be obtained by fighting through the BPCU process. I've already had to do this with some workflow as well, where the 7.6.04 version added a dozen fields to open and close actions where I only had added one or two, and it was more efficient to just delete and recreate the overlay in its 7.6.04 form and add my two fields. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss Sent: Friday, April 22, 2011 11:10 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.04 Form Overlays - nextId increments Agreed. The concept I keep questioning is which objects actually get changed during an upgrade? The base form, obviously, but is the overlay changed as well? My form overlays appear to retain the version information from their creation - in my case 7.00.00 - but they also appear to have been modified during the upgrade to 7.6.04. When I compare the CTM:People__o overlay created by BPCU on the reference server (where it has not been upgraded to 7.6.04) to the same overlay on the upgraded staging server, they are both still BMCVer=7.00.00, but the one on the upgraded staging server has over a dozen more new fields that were added in 7.6.04 (like Vendor Assignee Groups (60900)), plus my four custom fields. I guess the overlay will always reflect the version number from its original creation, but it is supposed to pick up everything on the upgraded base form while retaining your customizations. In this case, it also dropped at least one field from 7.00.00 - Locale (160) - from both the base form and the overlay, when upgraded to 7.6.04. I think I got confused about how this was _supposed_ to work since I had 6 new Audit forms created by the 7.6.04 upgrade that were created as version 7.6.04, but overlaid with 7.5.00 overlays (which I have since deleted). That had to be an error. I guess we'll have to see what really happens to overlay/overlaid object pairs when 7.6.04.001 is applied. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/
