You might want to check ar.cfg for a line that start with "bend-over".
If you don't have that line add it. bend-over=false This may solve your issue. Have fun :) -John Sent from my iPhone On Jun 21, 2012, at 1:03 PM, Jase Brandon <jasebran...@gmail.com> wrote: > ** Hello All, > I'm guessing this will get an answer fairly quickly from the license gurus. I > thought I knew the answer to this, but apparently I did not. > > BMC prof services told us that a user who is assigned a floating license will > only be assigned a floating token when they MODIFY a record, after login, > until that point they are only assigned a Read APPLICATION license. > > Ex. Users are setting their own Application Preference records from the INC > Mgmt console per our direction so that "Show Problem" = Yes on the Overview > Console. > > This query invokes the floating ITSM Problem Floating license that we were > told would not happen and pushes our floating licenses for Problem through > the roof and way out of compliance. > > I thought that the user would log on, receive a read license, and that simply > having your Application Preference set to "Show Problem" would not invoke the > Floating Problem License as it is simply running a query. Am I crazy? :-) > > I've dug around on the BMC support site for the official documentation, but I > can't find it. If anyone can point me to that URL or share a license doc, I > will buy you beers at the RUG. :-) > > Thanks in Advance to All, > > Jase Brandon > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
