Been bit by that one before... :) On Oct 31, 2013 7:45 AM, "Carl Wilson" <carlbwil...@gmail.com> wrote:
> ** > > Hi,**** > > On the off chance, is the application not in "Production" mode for this > environment?**** > > ** ** > ------------------------------ > > **** > > Kind Regards,**** > > **** > > *Carl Wilson***** > > **** > > http://www.missingpiecessoftware.com/**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Kemes, Lisa A DLA CTR INFORMATION > OPERATIONS > *Sent:* 31 October 2013 14:40 > *To:* arslist@ARSLIST.ORG > *Subject:* Roles and Applications - Remedy Asset Management**** > > ** ** > > ** **** > > I’m about to pull my hair out. All of the sudden, our test account (that > includes Asset Admin permissions) suddenly is not able to “View” the Asset > Management link on the Applications list on the home page. This is in > Staging. In Dev it works as normal. It’s viewable for an account with > Admin permissions, so it’s a permission issue right?**** > > ** ** > > I’ve compared all of these objects on Staging to Dev and they are exactly > the same. I’m not sure why it’s not showing up!!!**** > > ** ** > > Remedy Asset Management Application**** > > AST:Asset Management Console Form**** > > The Active Link Guide Entry Point for Asset Management (actually, that > would be for the Asset Management Console link UNDER the main Asset > Management link, but I checked anyway and they are the same)**** > > I’ve checked all the roles that are set for the Remedy Asset Management > Application on the Roles form **** > > ** ** > > Everything is the same.**** > > ** ** > > Am I missing something?**** > > ** ** > > Lisa Kemes**** > > Remedy Consultant**** > > Dev Technology Group**** > > DLA Office: (717) 770-6437**** > > Cell Phone: (717) 602-9460**** > > lisa.ke...@devtechnology.com**** > > ** ** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_**** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"