Been bit by that one before... :)
On Oct 31, 2013 7:45 AM, "Carl Wilson" <carlbwil...@gmail.com> wrote:

> **
>
> Hi,****
>
> On the off chance, is the application not in "Production" mode for this
> environment?****
>
> ** **
> ------------------------------
>
>  ****
>
> Kind Regards,****
>
>  ****
>
> *Carl Wilson*****
>
>  ****
>
> http://www.missingpiecessoftware.com/****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Kemes, Lisa A DLA CTR INFORMATION
> OPERATIONS
> *Sent:* 31 October 2013 14:40
> *To:* arslist@ARSLIST.ORG
> *Subject:* Roles and Applications - Remedy Asset Management****
>
> ** **
>
> ** ****
>
> I’m about to pull my hair out.  All of the sudden, our test account (that
> includes Asset Admin permissions) suddenly is not able to “View” the Asset
> Management link on the Applications list on the home page.  This is in
> Staging.  In Dev it works as normal.  It’s viewable for an account with
> Admin permissions, so it’s a permission issue right?****
>
> ** **
>
> I’ve compared all of these objects on Staging to Dev and they are exactly
> the same.  I’m not sure why it’s not showing up!!!****
>
> ** **
>
> Remedy Asset Management Application****
>
> AST:Asset Management Console Form****
>
> The Active Link Guide Entry Point for Asset Management (actually, that
> would be for the Asset Management Console link UNDER the main Asset
> Management link, but I checked anyway and they are the same)****
>
> I’ve checked all the roles that are set for the Remedy Asset Management
> Application on the Roles form ****
>
> ** **
>
> Everything is the same.****
>
> ** **
>
> Am I missing something?****
>
> ** **
>
> Lisa Kemes****
>
> Remedy Consultant****
>
> Dev Technology Group****
>
> DLA Office: (717) 770-6437****
>
> Cell Phone: (717) 602-9460****
>
> lisa.ke...@devtechnology.com****
>
> ** **
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_****
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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