I love the Jello analogy. I am totally stealing that one. On Tue, Nov 11, 2014 at 7:04 AM, John Sundberg < john.sundb...@kineticdata.com> wrote:
> ** > I think if you are a smart person … you could write workflow within the > first week (even day). > > However, I don’t think you should write workflow in the first week. > > I would assume you are not a “from scratch” system … but walking into a > “real system”. > > If that is the case — I think it would be 6+ months before you should be > touching the real system. > > These large systems are like big bowls of Jello… you touch it here - and > it wiggles in 100 other places. (And - it is not easy to know where / what > you are affecting.) > > (You have to be a significantly skilled person to understand what is > changeable and what is not, and what is the convention for changes, naming, > etc… — and sadly - it is not until upgrade time that you find you have > been tying a knot that is one m****f*** to figure out) > > > So - yes - you can pick up the hammer and start swinging soon. Problem is > - you are in a fine art gallery and it will be a net negative. > > > -John > > > > > On Tue, Nov 11, 2014 at 8:27 AM, Zee Remshab <6mor...@gmail.com> wrote: > >> dear listers, >> >> say you have +15 years in the IT, many years as DBA/sys admin/web admin + >> several years on BMC Remedy but only ARSystem and haven't opened yet the >> ITSM objects in the Dev Studio. >> How long could that take to get the hand on the ITSM modules and be >> capable of writing basic workflow ? I don't need an precise figure, just >> some random comments/thought would be very much appreciated. But no jokes >> please. >> Very best regards >> zee remshab >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > > > -- > > *John Sundberg* > Kinetic Data, Inc. > "Your Business. Your Process." > > 651-556-0930 I john.sundb...@kineticdata.com > www.kineticdata.com I community.kineticdata.com > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
