Impeller;158351 Wrote: > > They don't tend to deal with Rotel anymore - apparently, although the > equipment was good, their customer service was terrible, and customers > were left waiting for items. >
This is important. Even the best products can fail, so excellent customer service is important to consider. And serious dealers will not accept it either. Unfortunately, a non-serious dealer will say that they drop a brand because of poor service - but actually they don't get the margins they want... -- tomsi42 SB3, Rotel RC-1070/RB-1070, dynaBel Exact, Kimber Kable 4TC and Timbre. ------------------------------------------------------------------------ tomsi42's Profile: http://forums.slimdevices.com/member.php?userid=2477 View this thread: http://forums.slimdevices.com/showthread.php?t=30074 _______________________________________________ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/audiophiles