marcoc1712 wrote:
> a. I'm not asking support for any of your products here.
> b. If a system could be easily broken by fancy settings, people will
> easily find the way. (Murphy law).
> c. If a system could be broken, people will find the way. (a variant to
> the Murphy law).
>
a) This is not about you, believe it or not.
b) and c) But that's not what's happening. What's happening is that
people are screwing up their systems because they believe they are
improving their sound.
Still no problem. The problem for me starts where they start to complain
about the screwed up system and blame other stuff and causing work for
me. And usually not even telling me "hey, I did screw up my system while
tinkering around with settings, could you maybe help me?", they say
"HEY, YOUR APP SUCKS BECAUSE IT DOESN'T WORK AT ALL AND I PAID SOOOO
MUCH FOR IT NOW GO DIAGNOSE AND FIX MY SYSTEM. NOW!!!!!!!"
And the problems are plenty. Your example is just one pretty special
case, yet, sorry, kind of typical because in your case it was again some
very special, nonstandard setting, in this case combined with the fact
that you had an outdated beta version of the server software. And at
first you didn't say you are streaming PCM.
You didn't ask me, though, you asked Michael, I did mention this isn't
about you, didn't I :)
Examples of things that frequently break for people using WAV or PCM
streaming or both:
- tagging
- sorting
- transcoding (e.g. for remote playback
- playback of remote streams
- playback of not directly supported formats (AAC for old
Squeezeboxes, WMA for iPeng and so on,...)
- playback of up- or downsampled files
- network load issues
- synchronization
>
> To be clear, You would like to get rid of WAV in LMS, let us use this as
> an example.
>
Just to be clear, I don't want to get rid of WAV. I'm just saying WAV
causes issues with tagging, PCM streaming causes issues with streaming.
It's a fact.
Does it sound different? I don't know. I haven't seen a single
controlled listening test and the arguments brought forward as of why it
should make a difference don't convince me at all. I DO know it causes
trouble all over the place.
There are other formats that cause trouble, too. WMA is similar as is
AAC and ALAC, I would not recommend them either although I do even use
some of those myself (lots of my lossless rips are ALAC for
convenience). I am pointing out that these cause trouble, too. I have
made quite a number of proposals to fix these issues here, some have
been implemented.
In this special case, though, it's about ignoring fixes already present
in the server and then disabling them.
Most people having issues are not really tech-savvy and know what they
are tinkering around with. They have heard somewhere on some forum that
their sound would get better if they change some setting because then
their playback would be "bit-true" and the effect is "dramatic", so they
change it. And then they don't understand the effects.
>
> If You - as a third party product developers - wanted introduce some
> features thar could not work with WAV, you are always been welcome (i.e.
> Earland plugins don't work with cue files) just declare it, test it
> runtime and in case deny the service. More you'll be clear the less
> people will call your support service (and claim you product is broken,
> but could claim your product miss that faeature).
>
I can clearly see that you have never had contact with customers or
users of your technical system in your life.
A huge part of Apple's success, for example, resides on the fact that
they usually simply don't give users the choice to screw up their system
and don't introduce features that don't work in certain supported cases.
---
learn more about iPeng, the iPhone and iPad remote for the Squeezebox
and
Logitech UE Smart Radio as well as iPeng Party, the free Party-App,
at penguinlovesmusic.com
*New: iPeng 8, the Universal App for iOS 7 and iOS 8*
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